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"Our room was not ready so we get another room There was not equipment for usb They didn’t arrange the bed( we had been here 2 nights. The area near t ... " More

By a verified traveller on Thu 08 Jun 2023

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Grand Suite, 3 Bedrooms, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corak Room (California King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Anniversary Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Anisette Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Rankin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Champagne Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Carolina Bed & Breakfast, you're just a quick walk from Cathedral of St. Helena. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Just a 4-minute walk from Cathedral of St. Helena and 12 minutes on foot from Reeder's Alley

The Carolina Bed & Breakfast ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Carolina Bed & Breakfast

Couples (2)
2 out of 5
I ordered room champagne and I got very big room but not convenient. Outside the room was dirty inside was dirty also. I paid to much for this

Posted by on 9 Jun 2023

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Comment from Hotel Management

10 Jun 2023 by Colleen

Hello again, I am now responding to your second consecutive review. As you noted, I upgraded you to a large suite (with no added charge). You arrived two hours before check-in time, I welcomed you and was happy to accommodate you in the sunroom with a glass of wine while you waited. I was able to get you into the large suite at the same price well before the official check in time. When I showed you the suite, you said you liked it very much. You were very tired after many hours of driving, consequently, I was hoping to get you into a room as soon as possible so you could rest. It would have been necessary to wait another hour until check-in time to get into the queen room. We discussed the courtyard area being under construction and you expressed no concern. Due to the construction, the outside area was not perfect, although they were many other outdoor areas that were in excellent condition that I invited you to enjoy. I even offered you my personal parking space so that you could drive right up to your door. In your review, you talked about the outside area not being clean, that was due to the construction. Both mornings you complimented me on my breakfasts and except for the room not having a converter for international travelers as well as the king bed being higher than you would prefer, you expressed no dissatisfaction. When I asked, you said the bed was very comfortable. In the first of your two reviews, you said that the room was clean, in the second review, you said that the room was not clean. I take pride in providing very clean rooms for my guests. I hope that you find the rest of your trip through beautiful Montana enjoyable.

3 out of 5
Our room was not ready so we get another room There was not equipment for usb They didn’t arrange the bed( we had been here 2 nights. The area near the room not cleaning. The room was very big and beautiful but this is not enough

Posted by on 8 Jun 2023

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Comment from Hotel Management

8 Jun 2023 by Colleen

I am sorry that the usb converter was not available and I appreciate your advice that I acquire one for the room. As you noted, your room, located in one of two carriage houses is large, beautifully appointed and and also very clean. However, there is remodeling underway in a near by carriage house. I do the best I can to keep that area tidy. I hope you can visit again when the remodeling is finished. I also hope that you were able to enjoy the spacious outdoor areas that are kept up beautifully for our guests to enjoy.

About the The Carolina Bed & Breakfast

Location 309 N Ewing St, Helena, MT 59601

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Helena bed & breakfast.

  • 10 guestrooms or units
  • Full breakfast (free)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Carolina Bed & Breakfast offers 10 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Helena bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 9 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival.

This property does not have a front desk. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Security system
  • No front desk
  • Host will greet you
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Smoke detector
  • Debit cards
  • Property is not currently implementing any guest safety measures

Hotel Names

  • Carolina Bed & Breakfast Helena
  • Carolina Helena
  • The Carolina & Helena
  • The Carolina Bed & Breakfast Helena
  • The Carolina Bed & Breakfast Bed & breakfast
  • The Carolina Bed & Breakfast Bed & breakfast Helena

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.