See all properties

Hampton Inn Helen

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn Helen

Spa
Property amenity
Oversized King Room with Whirlpool and Fireplace
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
147 Unicoi Street, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪3 min walk‬
  • Unicoi Hill Park
    ‪4 min walk‬
  • Helen Arts & Heritage Center
    ‪5 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Handicapped Accessible with Roll-In Shower

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Roll-In Shower

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Handicapped Accessible with Access. Bathtub

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Handicapped Accessible with Access. Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room | Living area

Two Queen Studio Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

King Study Riverview

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Standard Room

Two Queen Standard Room

Two Queen Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Desk, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Standard Room Riverview

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King two room Suite

King two room Suite

King two room Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oversized King Room with Whirlpool and Fireplace

Desk, iron/ironing board, free cots/infant beds, free WiFi

Oversized King Room with Whirlpool and Fireplace

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1003)
The price is €196
for 1 room
includes taxes & fees
8 Mar - 9 Mar
SureStay Hotel by Best Western Helen Downtown

About this property

Hampton Inn Helen

Riverfront hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Helen. During your stay, you're just a quick walk from Chattahoochee River. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Chattahoochee River and 3 minutes by foot from Charlemagne's Kingdom
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Hampton Inn Helen also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 16 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 16 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Guy

Stayed 3 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Well used condition!
Getting old and used, needs a remodel which should include a good cleaning. Close to downtown, but years of use is showing badly! Does not meet the Hampton’s quality!
Stayed 1 night in Nov 2024

8/10 Good

Donna

Travelled with group
Our room was on the creek, the check-in was very fast and easy, the room was very nice and it is close to everything in Helen Georgia. We would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Travelled with partner
Room could use some air freshener. Toilet kept getting stuck when flushed. Light out in entryway of room. Coffee pot water reservoir dirty. Machine needs to be replaced. Carpet dirty and damp.
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended, clean and within walking distance of downtown Helen
Stayed 1 night in Nov 2024

2/10 Terrible

Kellie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT LET THE FACT THAT THIS A HILTON PROPERTY FOOL YOU!!!! Our horrible experience with this hotel began at check-in. The girl behind the counter never made eye contact nor spoke to us except to ask for vehicle information. The hotel is filthy and so outdated. It truly needs a complete gutting and remodel. Our room was not cleaned from past guests...hair on the linens, take-out container in the garbage can and black lint on the floor. The shower and ceiling are covered in mold and the air vent is coated in hair/dust. Spots all over the mirror. ABSOLUTE WORST HOTEL I'VE EVER STAYED IN!!! ***The option to add photos does not work, hmmmmmm wonder why*** I will be posting on all social media outlets and contacting Hilton Worldwide!!
Stayed 2 nights in Nov 2024

6/10 Okay

ROBERT

Travelled with family
Disliked: Amenities, property conditions & facilities
Overpriced for room and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

STEPHANIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown Helen. Hotel room was clean, staff was nice, quiet, and safe. I have stayed here twice and would choose this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Helen stay
Location great, staff friendly. Hotel generally good, just old and dated. Room comfortable. Breakfast ok, standard stuff. Was not kept up later in morning so late risers are somewhat out of luck on availability of some things.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monarch

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice backyard, walking distance to the main street.
Stayed 2 nights in Oct 2024

8/10 Good

Bonnie

Travelled with group
Stayed 2 nights in Oct 2024

4/10 Poor

Marcia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and Dirty
Our room was very dirty!!! Toilet, shower, and sink in bathroom were not clean at all!!! Dead bugs on carpet in main area. Mattresses were hard and uncomfortable. We had to put towels on the plastic chairs outside on the balcony because they were so dirty. No plastic liner for the ice container. Only 2 paper cups for water and coffee. Nice view from balcony. Convenient to downtown, restaurants and shops. Staff was very friendly. This place badly needs updating and a new manager because the maids are not doing a good job at all.
Stayed 4 nights in Oct 2024

4/10 Poor

Juan Manuel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
🙃
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the German look of hotel. Love the fresh baked cookies. Breakfast was good. Location was great
Stayed 1 night in Oct 2024

10/10 Excellent

Gwen, Abita Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the creek view from our room and loved the area around the creek.
Stayed 4 nights in Oct 2024

6/10 Okay

Rant

Travelled with partner
Disliked: Amenities
The property was just average at best for the price! The breakfast area was a disaster each morning, out of most items and not very clean.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A goos stay.
A good stay, but a bit better the first time. I got the impression that the hotel was a bit understaffed.
Stayed 1 night in Oct 2024

2/10 Terrible

Wesley

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I cannot believe this is a Hampton Inn. Our room was filthy, except for the bedding. The carpet had multiple stains and there was no way they vacuumed the carpet or the bathroom as there was trash in the floor. The balcony had cigarette butts and a drink that was attracting ants. We should have guessed that the room was going to be dirty as there was trash and a washcloth in the hall as we approached our room that was still there when we checked out. We found a half empty coke in the refrigerator. I could not comfortably walk around barefoot because it was so gross. It was so bad that I didn't sleep well and we left as soon as we woke up. I didn't even want to get in the shower or eat any breakfast. I just wanted to leave as soon as possible. I challenge any Hilton executive to spend the night here. Only positive was the location. This property needs a deep clean desperately.
Stayed 1 night in Oct 2024

10/10 Excellent

Russell

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
They were very pet friendly and welcoming when we arrived. The breakfast was very good and plenty available when we went down to eat.
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far the most disgusting hotel ive ever stayed in. There was a used band aid on the floor, a fingernail clipping and lots of hair in the bed. I will not be staying in this hotel ever again.
Stayed 3 nights in Sep 2024

4/10 Poor

TAMI CHARLENE, ST PETERSBURG

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was disgusting. Mold, not clean at all. Unpleasant check-in, so much so that the agent appeared frustrated her dinner was disturbed. There were BUGS in the room. Staff members coughing all over food - nope. Never again Hampton.
Stayed 4 nights in Sep 2024

8/10 Good

Albie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but was in need of maintenance. The sink was clogged and drained very slowly and the toilet ran. Other than that, I had no issues.
Stayed 2 nights in Sep 2024