Fairfield Inn & Suites by Marriott Helen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Helen

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lake
Combined shower/bathtub, rainfall showerhead, free toiletries
Free daily full breakfast

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8035 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    3 min walk
  • Alpine Mini Golf
    3 min walk
  • Helen Tubing & Helen Water Park
    9 min walk
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    50 min drive

Room options

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Fairfield Inn & Suites by Marriott Helen

Hotel with free breakfast, a quick walk to Chattahoochee River
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Helen offers 77 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Fairfield Inn & Suites by Marriott Helen gets good marks from our customers. During your stay, you're just a quick walk from Alpine Helen/White County Convention and Visitors Bureau. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Chattahoochee River and 9 minutes by foot from Helen Tubing & Helen Water Park
Fairfield Inn & Suites by Marriott Helen offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Fairfield Inn & Suites by Marriott Helen also features dry cleaning/laundry services, a front-desk safe, and an elevator. Free self parking is available.

This Helen hotel is smoke free.

Guests are served free full breakfast daily.
Fairfield Inn & Suites by Marriott Helen has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 1 restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • Business centre

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Marriott Helen Hotel
Fairfield Inn Marriott Helen
Hotel Fairfield Inn & Suites by Marriott Helen Helen
Helen Fairfield Inn & Suites by Marriott Helen Hotel
Hotel Fairfield Inn & Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Inn Marriott Helen
Fairfield Inn & Suites by Marriott Helen Hotel
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn & Suites by Marriott Helen Hotel Helen

Fairfield Inn & Suites by Marriott Helen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 376 out of 505 reviews" "
Rating 8 - Good. 86 out of 505 reviews" "
Rating 6 - Okay. 26 out of 505 reviews" "
Rating 4 - Poor. 11 out of 505 reviews" "
Rating 2 - Terrible. 6 out of 505 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced very small pool cold as ice breakfast very good
Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Mandi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning didn't work right and the room was musty and damp. We left a day early.
Stayed 2 nights in Aug 2024

6/10 Okay

Lilibeth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly pillows. Stains on the tub. AC barely cold even if thermostat says 67. Refrigerator in room did not even get cold even if thermostat is set at cold. It was more of mild cool. Hot breakfast is limited. Hot food are almost out before 10 am.
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, updated and close to town. The room was clean and comfortable. Breakfast was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

CONNIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place I've ever stayed
Staff are incredible and helpful. Very clean. Have great breakfast. Easy to get to everything. I know i will be visiting Helen in the future and this is the only place i will stay, bc of the staff.
Stayed 3 nights in May 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities
No one came to clean my room and the gym was awful. Equipment was broken and way too limited
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean hotel, good breakfast, and convenient location.
Stayed 2 nights in Aug 2024

10/10 Excellent

ALVARO, North Bay Village

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was so fast and Sam was very kind and courteous with us… breakfast is good, rooms are modern and very clean… I think best option in Helen by far! Definitely will go again to this hotel…
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk was very nice and professional, ut was nice to know that was a indor swimming pool in the property but the pool was very small and very cold, the rooms could use a better cleaning the shower area had mold and mildew and the toilet was disgusting, the price we paid it should be for a very nice and clean place. Very disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Extremely helpful and knowledgeable about the town and attractions. True southern hospitality. Hotel is modern with very comfortable decor and beds. Close to everything the town offers.
Stayed 1 night in Aug 2024

10/10 Excellent

Nataly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, super friendly and helpful staff. Overall great Helen experience
Stayed 1 night in Jul 2024

10/10 Excellent

Allison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great price right in downtown Helen. Clean hotel for a fair price. Would stay there again!
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pristine! And Helen is such a lovely town, I will definitely come back with the family! Sam (receptionist) was pretty kind and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! Staff was great and very clean!
Stayed 2 nights in Apr 2024

10/10 Excellent

SHERRON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sam and Madison at the front desk were both amazing during our stay. These two made us feel at home and accomodated every need.
Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, Clean, Close walk to everything and easy to get in and out.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family
Weekend trip
We were able to check in quickly. Sam was very helpful with the few questions we had about the town and hotel. Re visiting Helen this will definitely be a hotel we look for agin.
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well kept, & up to date. Breakfast was outstanding.
Stayed 1 night in Jul 2024