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Kumpeli Spa

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Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages
Interior detail
Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages
Sun deck
Indoor pool, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Hot tub
  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
Muonamiehenkatu 3, Heinola, 18100
  • Heinola Art Museum
    ‪9 min walk‬
  • Heinola Summer Theatre
    ‪11 min walk‬
  • Kaivannon uimaranta
    ‪13 min walk‬
  • Lahti (QLF-Lahti Vesivehmaa)
    ‪26 min drive‬

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access)

Superior Room (Spa Access)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room (Spa Access)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Spa Access)

Desk, soundproofing, iron/ironing board, free WiFi

Single Room (Spa Access)

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Holiday Club Vierumäki

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.2 out of 5, Very good, (304)
The price is €137
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Club Vierumäki

About this property

Kumpeli Spa

Beachfront comfort, a fitness center
Spend the day relaxing on the beach or pampering yourself at Kumpeli Spa's full-service spa.
Kumpeli Spa offers 119 accommodations with coffee/tea makers and slippers. LCD televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open select days.
During your stay at Kumpeli Spa, you're just a quick walk from Heinola Art Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with deep-tissue massages at the spa
  • Amenities include newspapers, a front-desk safe, and meeting rooms
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Heinola Art Museum and Heinola Summer Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Kumpeli Spa offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A sauna, a terrace, and a garden are also featured at the business-friendly Kumpeli Spa. Self parking is free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Onsite venue - This beachfront restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Finnish, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 hot tubs
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hospital bed available
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Kumpeli Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 219 reviews
Rating 8 - Good. 114 out of 219 reviews
Rating 6 - Okay. 29 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 1 out of 219 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Pilvi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick business trip. The place and area was beautiful. Staff was excellent, friendly and helpful. I stumbled on this hotel driving to Helsinki from Joensuu like I do every month and I am sure I will be returning. Great food, beer and people.
Stayed 1 night in Aug 2020

8/10 Good

Tuula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice spa and location . Food and service good . Spa hours not good . Sauna good but aroma sauna too fruity smell , wrong aroma ! Infrasauna smelled bad and cold/hot pool not in operation . Pool and hot tubs very good . Sauna not on in the morning , this was not good at all ! Steam room very good .
Stayed 1 night in Jan 2020

8/10 Good

Jyrki Sakari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only missing thing was spa availability in the morning. Otherwise excellent.
Stayed 1 night in Mar 2018

8/10 Good

Pwee Sun Teresa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very nice environment but short staffed
Stayed 1 night in Aug 2017

10/10 Excellent

Mait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place next to the lake.
Very nice location. Quiet. Nice spa with some saunas.
Stayed 1 night in Jul 2017

8/10 Good

Richard

Liked: Staff & service, room comfort
Nice Location, but a Little Dated.
This spa is in a great location, right by a lake. The room had a single bed and sofa. The bed was comfortable, but the room felt a little dated and not quite what I was expecting from a Spa. The food was good and overal, I would sta here again.

8/10 Good

douglas, Nottingham

Liked: Cleanliness, staff & service
Unchanged still great
Just a fabulous spot to stay.

8/10 Good

Tarja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Milla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli. Kylpyläosasto siisti ja rauhallinen. Aamupala hyvä ja huoneet toimivat.
Stayed 2 nights in Sep 2024

8/10 Good

Jari-Pekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhden yön reissu. Kylvin hotellin kylpylässä monta tuntia. Illalla söin erittäin hyvän aterian hyvien juomien kera. Aamiaisbuffet ihan riittävä, en kaipaa kymmeniä erilaisia syötäviä. Kaiken kaikkiaan, erittäin rentouttava reissu!
Hotelli sijaitsee aivan järven rannassa, joten ravintolasta on upeat maisememat!
Ruoka oli todella hyvää!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Elina

Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hyvä kokemus
Hotelli on upealla paikalla, kylpylä oiva aikuisten rentoutumiseen, aamiainen riittävä ja maittava, Heinola hieno kesäkaupunki. Kun huoneita on tyhjinä, niin tulijoille kannattaa tarjota aina paras mahdollinen näkymä. Se saa vierailijan palaamaan.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Sauna with lake access!
Stayed 2 nights in Jul 2024