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Hotel Krainerhütte

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Krainerhütte

Indoor pool, pool loungers
Children’s play area – outdoor
Living room
Aerial view
Garden view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service
  • Gym

Explore the area

Map
A-2500 Baden, Am kleinen Wegerl im Helenental, Heiligenkreuz, Lower Austria, 2500
  • Heiligenkreuz Abbey
    5 min drive
  • Augustinerhütte Waldgasthaus
    10 min walk
  • Baden Josefsplatz Station
    8 min drive
  • Vienna (VIE-Vienna Intl.)
    32 min drive

Room options

View all photos for Business Single Room

Garden view

Business Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Design Double Room

Garden view

Design Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Garden view

Business Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

College Garden Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (25)
The price is €152
for 1 night
includes taxes & fees
5 Jan - 6 Jan
College Garden Hotel

About this property

Hotel Krainerhütte

Family-friendly hotel with free breakfast and a fitness center
This hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and spa services.
Hotel Krainerhütte offers 72 accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature memory foam mattresses. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Heiligenkreuz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments.
During your stay at Hotel Krainerhütte, you'll be close to Rosarium. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and a playground
  • Just a 5-minute drive from Mayerling Chapel and 5 minutes from Heiligenkreuz Abbey
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Krainerhütte offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. Spa services, a library, and a terrace are also featured at the family-friendly Hotel Krainerhütte. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Heiligenkreuz hotel.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Hotel Krainerhütte has a restaurant on site.
Room service is available.

Languages

English, German, Hungarian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Fishing
  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Volleyball

Family friendly

  • Babysitting services
  • Indoor pool
  • Playground
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

  • Pets: EUR 12 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 55.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Pet fee: EUR 12 per pet, per night
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Krainerhütte
Hotel Krainerhütte Heiligenkreuz
Krainerhütte
Krainerhütte Heiligenkreuz
Krainerhütte Hotel
Hotel Krainerhütte Hotel
Hotel Krainerhütte Heiligenkreuz
Hotel Krainerhütte Hotel Heiligenkreuz

Hotel Krainerhütte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krunoslav

Stayed 3 nights in Apr 2024

2/10 Terrible

Pura

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Bad hotel
It was a beautiful hotel until they had no air conditioning and the bed was so old and bad to sleep we sweat all night and the front desk didn’t care at all I would never recommend this hotel we stay one day book 3 day they refuse to give us our money back when I told them the room is to hit yo sleep and no dark curtain the light wake you up
Stayed 3 nights in Jul 2022

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

2/10 Terrible

Mona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mona kuwait
Its terrible experience no room service food only in certain time and boffee not order have to pay32 euro for person no minipar in room no AC although it hot weather cant sleep cant open window too mutch insects and fly away from every thing minimum15 minute with taxi 20 euro one way intertet very slow nothing good nothing nothing only the reception staff نصيحة لا يسكنه احد الا اذا مضطر لا ينفع لإجازة بتاتا بعيد عن كل شي وحشرات وحر لا يوجد تكييف والنت مصخرة كنت حاجزة ثلاث ليالي كنسلت حجزي وخسرت فلوس الحجز من كثر ما كنت ابي فرقاهم
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JI YUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변 시설이 아주 잘되어 있습니다. 수영장도 맘에 듭니다. 조식도 맛있고 직원들도 친절합니다. 다음에 또 머무를 의향이 아주 많습니다.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Stayed 1 night in Jul 2024

10/10 Excellent

Sascha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel au calme. Diner buffet à volonté qualitatif et exceptionnel pour 35 € par personne. Petit déjeuner délicieux. Seul bémol : le sauna était en travaux.
Stayed 1 night in Feb 2024

4/10 Poor

reinhard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
enttäuchung
ein etwas verwarlostes hotel, keine badetücher weder im zimmer noch im schwimmbad, duschen im schwimmbad ohne funktion, l eine von 2 liegen in der sauna kaputt, keinerlei infos über hotel, telefon im zimmer, auch im bad keinerlei watte, stäbchen, creme etc. personal des hotel freundlch aber hilflos. das essen und die bedienung im restaurant dagegen sehr gut und freundlich! trotzdem werden wir dieses hotel nicht mehr buchen. enttäuschend im verhältnis des angebots im internet!
Stayed 1 night in Feb 2024

2/10 Terrible

Fabio

Stayed 1 night in Jul 2023

10/10 Excellent

ANDREAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes sauberes Hotel, gutes Frühstück und nettes Personal
Stayed 1 night in Nov 2022

8/10 Good

Erich

Liked: Cleanliness, staff & service
Sehr hilfsbereites und freundliches Personal, Fehlende Beleuchtung des Schreibtisches, Batterie des Safes fast leer.
Stayed 2 nights in Aug 2022

8/10 Good

Franz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung passt, Abends gibt es nur das Buffett, sonst nichts zum Essen (z.B kleiner Snack)
Stayed 1 night in May 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war in zentraler Lage, Gute Ausgangslage zum Wandern und Radfahren. Freundliche Mittarbeiter, guter service konnte Fahrrad in einem abgesperrten Raum unterstellen. Werde es sicher bei meinem nächsten Besuch wieder Buchen
Stayed 3 nights in Nov 2021

10/10 Excellent

Michail

Business traveller
Liked: Cleanliness, staff & service
Immer wieder gerne dort hin !
Personal überaus freundlich . Zimmer klein, einfach und sauber . Frühstück sehr gut mit grosser Auswahl . Buffet war der Hammer . Alles in allem sehr zu empfehlen .
Stayed 1 night in Sep 2021

8/10 Good

Thorsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komme gerne wieder!
Bei meinen Wien Aufenthalten nächtige ich regelmäßig in der Krainerhütte. Grundsätzlich bin ich von der Lage und der Umgebung begeistert. Wunderschön angelegter Hotelpark der zum entspannen einlädt. Die Zimmer sind modern und komfortabel eingerichtet. Kleiner Wellnessbereich mit schönem Schwimmbad ist auch vorhanden. Die Mitarbeiter sind bis auf Ausnahmen wirklich freundlich und zuvorkommend. Frühstück ist vielfältig und von guter Qualität.
Stayed 1 night in Aug 2021

8/10 Good

Paco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

RONION

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice and quiet place. Perfect to hide from daily routine
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles sauber. Super Frühstück.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stammgäste sind nicht wirklich willkommen!
Das Hotel hat diverse leere Zimmer mit Fenstern zur Natur, aber es wird einem ein Zimmer im überhitzten Haupgebeude gegeben mit den Fenstern zur Strasse und von der Werbebeleuchtung erhellt. Die Zimmer haben keine Klimaanlage, somit hat man die Möglichkeit das Fenster zu öffnen und den Strassenlärm zu geniessen oder bei gefühlten 30Grad zu versuchen zu schlafen. Obwohl das Frühstück indoor statt fand hatte es mehr Fliegen als in einem Kuhstall.
Stayed 1 night in Jun 2020

8/10 Good

Thorsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klasse Hotel!
Wie immer alles wunderbar. Schönes Hotel im Helenental. Tolle Freizeitangebote. Schwimmbad mit kleinem Wellnessbereich. Saubere geräumige Zimmer. Modern eingerichtet. Frühstück ist auch vorzüglich, großes Angebot und gute Qualität. Spitzen preisleistungsverhältnis. Komme gerne wieder.
Stayed 1 night in Jun 2020