Insel - Hotel Heilbronn

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Insel - Hotel Heilbronn

Terrace/patio
Indoor pool, open 6 AM to 10 PM, pool loungers
Front of property
Exterior
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Laundry
    Laundry

Explore the area

Map
Willy - Mayer - Brücke, Heilbronn, BW, 74072
  • experimenta - Das Science Center
    2 min walk
  • Städtische Museen Heilbronn museums
    6 min walk
  • Heilbronn Deutschhof
    7 min walk
  • Heilbronn (ZNJ)
    5 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Insel - Hotel Heilbronn

Hotel in Heilbronn with a full-service spa and a 24-hour fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a lazy river are onsite.
Insel - Hotel Heilbronn offers 125 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Heilbronn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, a sauna, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, insel. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Insel - Hotel Heilbronn, you're just a quick walk from experimenta - Das Science Center. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Delice
  • To-go breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Splash around at the lazy river or swim in the indoor pool
  • Treat yourself to massages at insel
  • Amenities include a front-desk safe, 8 meeting rooms, and a car charging station
  • Onsite recreation includes a 24-hour gym and a sauna
  • Steps from experimenta - Das Science Center and 6 minutes by foot from Städtische Museen Heilbronn museums
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Insel - Hotel Heilbronn offers its guests a full-service spa, a lazy river, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly Insel - Hotel Heilbronn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Heilbronn hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11 AM.
Delice - This restaurant specializes in local and international cuisine and serves brunch and lunch.
Onsite venue #2 - This restaurant specializes in local cuisine and serves dinner only. Open daily.
24-hour room service is available.

Languages

Croatian, Czech, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per night)
  • Extended parking on site (EUR 18 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking for EUR 10 per night; discounts available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11 AM: EUR 19.50 for adults and EUR 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Delice

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Lazy river
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 8

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massage - sports
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 59
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 19.50 for adults and EUR 12.50 for children
  • Self parking fee: EUR 12 per night
  • Extended parking fee: EUR 18 per night
  • Nearby parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Insel-Hotel Heilbronn Hotel
Insel-Hotel Hotel
Insel-Hotel
Insel Hotel Heilbronn
Insel Hotel Heilbronn
Insel - Hotel Heilbronn Hotel
Insel - Hotel Heilbronn Heilbronn
Insel - Hotel Heilbronn Hotel Heilbronn

Insel - Hotel Heilbronn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 133 reviews" "
Rating 8 - Good. 43 out of 133 reviews" "
Rating 6 - Okay. 14 out of 133 reviews" "
Rating 4 - Poor. 4 out of 133 reviews" "
Rating 2 - Terrible. 4 out of 133 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A luxury hotel in the centre of Heilbronn.
A lovely hotel in the centre of Heilbronn. Nice, clean room. All the amenities I needed, possibly another bottle or water and coffee machine would have made it even better. Spa area was superb. I'd have eaten in the restaurant if it hadn't shut early (8 pm). Very good. Would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Gad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Gad

Stayed 1 night in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really comfortable hotel in the centre of town but not noisy, great staff lovely pool
Stayed 1 night in Apr 2024

10/10 Excellent

Artur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay at
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sauna and Pool installation alone are worth a trip to this hotel
Stayed 1 night in May 2023

10/10 Excellent

Jaemin

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel
Nice centrally located hotel, walking distance to train station, city center, restaurants.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Charlie, Sutton’s Bay MI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, excellent food
Stayed 8 nights in Jan 2020

8/10 Good

willy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Arie

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
bad experience
I travel to this city , for business purpose. Check in was ok, room was fine.... location of the hotel very good ! Monday morning....I went back from my meeting 11:30hs- and in front of my room …. workers on maintenance of the roof , making incredible noise (drilling the ceiling , etc etc) I went down to the reception to complain ….and surprise , those were their answers: 1-you must be in your room now? 2-we know about the work...but must to be done... 3-most of our guests went back around 16:00 , when workers left.... 4-you want to check out? Really incredible ! Never met such disrespectful attitude. Must say...that on the light of the situation...I decide to sit in their lobby - and they bring me a bag with chocolate …." take this for you or your wife". Unbelievable. bad experience ... in a nice and well located hotel!
Stayed 2 nights in Jun 2019

8/10 Good

CCC, Grass Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located in Heilbronn. Super outdoor dining area overlooking the Neckar river.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
t would be nice to have a coffee maker in the room. The hotel is located steps from the historic city center of Heilbronn.
Stayed 2 nights in May 2019

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, Smelly, uncomfty but clean and partly friendl
Staff super friendly (except in the breakfast room), rooms super old (80s style carpet and interior) and smell like there was smoked for 20 years. Breakfast did cost 19,x Euros bit was super simple and not really clean. I did not feel well there. Seems they have not much competition or just do not care.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the middle of Heilbronn
Great hotel in the middle of Heilbronn. The location is great to explore the city center with all it's restaurants, bars and shops. Or have a nice walk along the river. The hotel itself is very charmful and the staff is friendly and professional. We also recommend the 2 restaurants located on the ground level of the hotel (Sushi and/or traditional food).
Stayed 2 nights in Feb 2019

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel just ON the river!
A lovely hotel just ON the river! nicely appointed rooms, a great restaurant and a pleasant bar, all run by attentive and gentle staff! walking distance from the town centre. We would definitely recommend it!
Stayed 1 night in Dec 2018

8/10 Good

Jens

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal,die Einrichtung etwas in die Jahre gekommen,es wird aber gerade renoviert.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gepflegetes Hotel mitten in der City und trotzdem ruhig. Symphatisches und zuvorkommendes Personal. Zimmer schön aber zum Teil etwas in die Jahre gekommen. Kleiderhaken und Tücherhalter knapp berechnet im Bad und Zimmer, Balkon. Gästetoiletten in der Lobby riechen sehr unangenehm, nicht dem Haus entsprechender Standard.
Stayed 2 nights in Jul 2024