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Hotel Am Vitalpark

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Am Vitalpark

Lobby
4 indoor pools, outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas
Sauna
Exterior
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Spa
  • Parking available

Explore the area

Map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308
  • Märchenpark Heilbad Heiligenstadt
    2 min walk
  • Heinrich-Heine-Kurpark
    9 min walk
  • Eichsfeld Museum
    19 min walk
  • Eisenach-Kindel Airport (EIB)
    83 min drive

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area

Suite

  • 64 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Room

Victor's Residenz-Hotel Teistungenburg

Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (239)
The price is €128
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Victor's Residenz-Hotel Teistungenburg

About this property

Hotel Am Vitalpark

Family-friendly hotel with 4 indoor pools and 2 spa tubs
4 indoor pools, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Heilbad Heiligenstadt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

4 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
During your stay at Hotel Am Vitalpark, you're just a quick walk from Eichsfeld-Hainich-Werratal Nature Park. Enjoy features like free WiFi in public areas, plus 4 indoor pools and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Theodor Storm, a fine-dining restaurant that serves international cuisine
  • Self parking available for a fee
  • Splash around at the lazy river or swim in the outdoor and 4 indoor pools
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Märchenpark Heilbad Heiligenstadt and 9 minutes by foot from Heinrich-Heine-Kurpark
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Am Vitalpark offers its guests 4 indoor swimming pools and 2 spa tubs along with a lazy river, a waterslide, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. A children's pool, a health club, and a sauna are also featured at the family-friendly Hotel Am Vitalpark. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 4-star Heilbad Heiligenstadt hotel is smoke free.

Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Leineaue - This bistro specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (EUR 7 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Theodor Storm
  • Leineaue

Things to do

  • 4 indoor pools
  • 2 hot tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Bike tour information
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Golf
  • Hiking/biking trails
  • Lifeguards on-site
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Segway hire/tours
  • Spa services
  • Steam room

Family friendly

  • 4 indoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free cots/infant beds
  • Lazy river
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (6458 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • Games
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 49.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 7 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 49.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt

Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 431 reviews" "
Rating 8 - Good. 163 out of 431 reviews" "
Rating 6 - Okay. 23 out of 431 reviews" "
Rating 4 - Poor. 5 out of 431 reviews" "
Rating 2 - Terrible. 0 out of 431 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2024

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
Stayed 1 night in Jul 2022

10/10 Excellent

marina, Franklin Lakes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with well appointed rooms, good breakfast and a lot of water activities!
Stayed 1 night in Jun 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
Very well appointed rooms in a useful location for work, Covid measures were reassuring.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service
Large hotel with thermal bad of low quality
The hotel staff is not so friendly. Cleanness could be improved. They charged 8 Euros for using the bath robe. The thermal bad facility is large, but the water temperature is relatively cool. In the evening of our stay, something went wrong so the water Sprudels did not work. The staff said they would fix them, but it was not turned back on. The next morning, they were operating, but came out very infrequently. I would not recommend to use the thermal bad here.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean, but old
A dated but clean hotel. Everything is OK, but furnishings etc all old. Gym and spa are OK.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Mr Oliver

Pleasant Stay !
What's Good; - Pleasant staff. - Good size room. - Breakfast was good. - Evening buffet dinner was good. Not so good; - Very limited choice of English speaking programs on TV. - Various signs were in German with no English translation. - Snacks and drinks in the fridge in the room were expensive. - Cleaning lady knocked on the door at 09:10 am. Had to tell her on 3 separate occasions that the room did not need to be cleaned. Same problem on the following morning. The cleaning ladies need to learn the English language.
Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

T A D A G L R M Nilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!!!
Service was excellent and extremely efficient. Highly recommended.

10/10 Excellent

Vaughn, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Germany
Beautiful room ,very spacious and amazing facilities. Very good breakfast also
Stayed 1 night in Aug 2017

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super :-)
Sehr sauber, Frühstück reichhaltig und ausgewogen, Doppelzimmer war groß, Spielecke für Kinder im Foyer vorhanden, Foyer mit Getränkeservice und Spielen für Erwachsene, Märchenpark direkt am Hotel, Schwimmbad sauber, Massage (Gesicht) war okay (kein Aroma und keine Musik). Buffet fanden wir zu teuer (ca. 35 Euro). Man kann aber super in 5 Minuten Restaurants in der Nähe aufsuchen. Der Burger mit Schweinepatty ist Geschmacksache, unser Fall war es nicht.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kine

Stayed 1 night in Jul 2024

10/10 Excellent

Meike

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Bo

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Anette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024