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The Heidelberg Exzellenz Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Heidelberg Exzellenz Hotel

Lobby sitting area
Front of property
Standard Double Room
Triple Room
Flat-screen TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Rohrbacher Straße 29, Heidelberg, BW, 69115
  • Körperwelten Museum
    8 min walk
  • Heidelberg University Library
    16 min walk
  • Kurpfälzisches Museum
    16 min walk
  • Mannheim (MHG)
    24 min drive

Room options

View all photos for Studio (2 People)

Studio (2 People)

Studio (2 People)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, free WiFi

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Individually decorated, free WiFi

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Studio (1 Person)

Studio (1 Person) | In-room business centre

Studio (1 Person)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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Room

NH Collection Heidelberg

Pet-friendly
Free WiFi
Air conditioning
Gym
4.7 out of 5, Exceptional, (235)
The price is €84
for 1 night
includes taxes & fees
8 Dec - 9 Dec
NH Collection Heidelberg

About this property

The Heidelberg Exzellenz Hotel

Hotel in Heidelberg, near Heidelberg Castle
Self parking, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
The Heidelberg Exzellenz Hotel offers 48 accommodations with hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Heidelberg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Heidelberg Exzellenz Hotel. During your stay, you're just a quick walk from Neckar Valley-Odenwald Nature Park. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Guests speak favorably about the clean accommodations and the area's walkability
  • Steps from Neckar Valley-Odenwald Nature Park and 5 minutes by foot from Schatzkammer
  • Pets welcome for a fee
WiFi is free in public spaces. Business amenities include a business center and a meeting room. The Heidelberg Exzellenz Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 15 for adults and EUR 8 for children

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bath or shower
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Individually decorated

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg

The Heidelberg Exzellenz Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 412 reviews" "
Rating 8 - Good. 139 out of 412 reviews" "
Rating 6 - Okay. 18 out of 412 reviews" "
Rating 4 - Poor. 4 out of 412 reviews" "
Rating 2 - Terrible. 4 out of 412 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, 10mins walk to old town, 20mins walk to castle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadiia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
Stayed 1 night in Jul 2024

10/10 Excellent

Mishell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable stay
Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

MICAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this property! It was perfect :)
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was no AC. Great place
Stayed 2 nights in Jul 2024

10/10 Excellent

Kaustubh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the place was conveniently located near the station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs elevator and ac
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and convenient location in a quiet area. Very walkable.
Stayed 2 nights in Jun 2024

8/10 Good

Par, Lexington

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

8/10 Good

cyn

Travelled with partner
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property is a short drive away from the castle and university. It gave a feel for a neighborhood area of the city. They offer parking which made it easy to store the car. The room was nice and the bed was comfortable. We had a wonderful view. The staff was friendly and breakfast was the typical buffet of meats, cheeses, breads, and fruits. All was delicious. One thing that was a bit difficult was parking in front of the hotel to unload the bags because the main street is busy and the side street is one-way and mostly non-stopping zones. But, other than that, it was a wonderful stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Hartmut, Nayon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and staff very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in a safe location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Estelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time here
We absolutely love the breakfast there. Better than most hotels…super friendly staff!
Stayed 1 night in May 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay. The breakfast was good but I don’t know that it was worth the extra cost. Staff were friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Stayed 6 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Attentive staff. Room is large with separate sitting area and fridge and mini kitchenette even, which I never used, but nice to have. Convenient parking. Floor is wood and not carpet. All in all recc with no reservations. Liked it even though unfortunately had no time and had one night stay only.
Stayed 1 night in May 2024

4/10 Poor

Debra

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was an ok hotel for being old and out dated. The shower in the bathroom was awful and the way the shower was installed, it would SOAK the floor every time it was used. There was no air conditioner which made it very stuffy in there. Parking was almost impossible unless you drive around a lot. Bed are super hard. Best redeeming quality was Monica. That girl is fantastic and so pleasant. She made the stay worth our time. Otherwise.... would not stay here again.
Stayed 2 nights in May 2024

8/10 Good

Patrick

Stayed 3 nights in May 2024

10/10 Excellent

JOHN, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel for the money that I have experienced in Heidelberg. The front-desk staff is attentive, friendly and helpful. The convenient Frankfurt Airport bus operated by Lufthansa stops at the Hilton, a 10-minute walk away. Rooms are bright and recently renovated. Access to Hauptstadt, Altstadt and local transportation center at Bismarckplatz are nearby.
Stayed 7 nights in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with traditional style and character yet modern. Staff was helpful to find close paid parking. Coffee and water in lobby. Close to old town but quiet. Would stay again! Love Heidelberg!
Stayed 1 night in Apr 2024

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024