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ibis Heidelberg Hauptbahnhof

3.0 star property

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Photo gallery for ibis Heidelberg Hauptbahnhof

Room, 1 Double Bed (New Sleeping Comfort Concept)
Reception
Meeting facility
Restaurant
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
Willy Brandt Platz 3, Heidelberg, BW, 69115
  • Heidelberg Congress Center
    ‪8 min walk‬
  • Neckarwiese
    ‪4 min drive‬
  • Heidelberg Zoo
    ‪7 min drive‬
  • Mannheim (MHG)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Single Beds (New Sleeping Comfort Concept)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds (New Sleeping Comfort Concept)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (New Sleeping Comfort Concept)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed (New Sleeping Comfort Concept)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

IntercityHotel Heidelberg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (123)
The price is €92
for 1 room
includes taxes & fees
8 Mar - 9 Mar
IntercityHotel Heidelberg

About this property

ibis Heidelberg Hauptbahnhof

Eco-certified Heidelberg hotel in Weststadt with a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Heidelberg Hauptbahnhof offers 170 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Heidelberg Hauptbahnhof's great location gets high marks from our customers. During your stay, you're just a quick walk from Heidelberg Congress Center. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Heidelberg Congress Center and Schatzkammer
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. The eco-certified ibis Heidelberg Hauptbahnhof also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Heidelberg Hauptbahnhof has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 10 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Premium channels
  • TV

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night, plus a deposit of EUR 8.00 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Uncovered self parking fee: EUR 10 per night
  • Pet deposit: EUR 8.00 per night
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heidelberg ibis
ibis Hauptbahnhof Hotel Heidelberg
ibis Heidelberg
ibis Heidelberg Hauptbahnhof
Accor Heidelberg
Ibis Heidelberg Hotel Heidelberg
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Heidelberg
ibis Heidelberg Hauptbahnhof Hotel Heidelberg

ibis Heidelberg Hauptbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 227 out of 1000 reviews
Rating 8 - Good. 502 out of 1000 reviews
Rating 6 - Okay. 211 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
All of the above, staff were polite, the breakfast was excellent, everything was clean.
Stayed 2 nights in Oct 2024

8/10 Good

AURORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
An average hotel booked last minute. Exactly as I expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the main train station. Parking and breakfast are extra. Within walking distance to old town or you can take the buss
Stayed 4 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
o.k.
Hotel was o.k. Being right next to major train station isn't great. Except, you had access to all the shops.Because you definately did not want to buy the very expensive breakfast and coffee in the hotel.
Stayed 4 nights in Sep 2024

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, staff & service
The room was the size of a shoebox and there was no storage for clothes apart from a few coat hangers. The bathroom was tiny as well with hardly any room to move. No tissues or tea and coffee provided in room either. However, the breakfasts were excellent and the hotel is located right next to the train station but it is a long way from the old part of town where the famous castle is located,
Stayed 3 nights in Sep 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 3 nights in Sep 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff were helpful including in English. Sadly no kettle available in room. Hotel located immediately next to the station so very easy to get anywhere in town, but not very walkable in the immediate vicinity.
Stayed 4 nights in Aug 2024

10/10 Excellent

philippa

Liked: Cleanliness, amenities
Great place would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Shuk Ying

Stayed 1 night in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great location. Very convenient. Bathrooms are small and could be issue with larger person. We had 2 single beds but was fine for us. They advertise laundry facilities but they do not have any
Stayed 4 nights in Jun 2024

10/10 Excellent

Franky

Stayed 2 nights in May 2024

8/10 Good

Joy Yan

Business traveller
Liked: Staff & service
it's okay
Stayed 5 nights in May 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would’ve been a five star rating for sure. Friendliest staff we’ve experienced, but the bathroom was easily the smallest bathroom in a hotel room I have seen in my 20 years of travel throughout Europe. My hope is the other rooms have larger bathroom bathrooms.
Stayed 1 night in May 2024

6/10 Okay

Susan de

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Colin

Stayed 1 night in Apr 2024

6/10 Okay

Vance

Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just what we needed to visit our grandson.
Stayed 3 nights in Mar 2024

8/10 Good

Peter J

Liked: Staff & service
Convenient location. Decent price.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Convenient location. Comfortable bed. Clean. Warm. Quiet. Good shower. Bathroom heating didn't work. Hairdryer was broken.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Next to Station
Good Hotel. Walking distance to main station. Easy to reach. Quiet and comfortable
Stayed 4 nights in Feb 2024

6/10 Okay

Tatiana

Liked: Staff & service
Disliked: Room comfort
Bad shower and bed. Great breakfast
The location is great, right next to the main trans station, however if you have a rental car, you have to pay the hotel parking 10€/day. We decided to walt to city center, a good 30 min walk, i def thought it would be closer. The shower didnt work at all, and i actually got burned.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, modern rooms.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, helpful staff and quiet.
Stayed 1 night in Dec 2023

8/10 Good

Corinna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The drive was a bit complicated due to the traffic and being right at the train station. Carpets needs cleaning and the bathroom were so small I could touch the sink and wall with my hips and I’m not that big .
Stayed 1 night in Nov 2023