ibis Heidelberg Hauptbahnhof

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Heidelberg Hauptbahnhof

Room, 1 Double Bed (New Sleeping Comfort Concept)
Exterior
Reception
Meeting facility
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Willy Brandt Platz 3, Heidelberg, BW, 69115
  • Heidelberg Congress Center
    8 min walk
  • Körperwelten Museum
    14 min walk
  • Heidelberg Zoo
    7 min drive
  • Mannheim (MHG)
    20 min drive

Room options

Room, 2 Single Beds (New Sleeping Comfort Concept)

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed (New Sleeping Comfort Concept)

  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Heidelberg Hauptbahnhof

Eco-certified Heidelberg hotel in Weststadt with a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Heidelberg Hauptbahnhof offers 170 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Ibis Heidelberg Hauptbahnhof's great location gets high marks from our customers. During your stay, you're just a quick walk from Heidelberg Congress Center. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Heidelberg Congress Center and Schatzkammer
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. The eco-certified ibis Heidelberg Hauptbahnhof also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3-star Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Ibis Heidelberg Hauptbahnhof has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 10 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Premium channels
  • TV

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night, plus a deposit of EUR 8.00 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Uncovered self parking fee: EUR 10 per night
  • Pet deposit: EUR 8.00 per night
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number DE120493093

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heidelberg ibis
ibis Hauptbahnhof Hotel Heidelberg
ibis Heidelberg
ibis Heidelberg Hauptbahnhof
Accor Heidelberg
Ibis Heidelberg Hotel Heidelberg
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Hotel
ibis Heidelberg Hauptbahnhof Heidelberg
ibis Heidelberg Hauptbahnhof Hotel Heidelberg

ibis Heidelberg Hauptbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 224 out of 1001 reviews" "
Rating 8 - Good. 511 out of 1001 reviews" "
Rating 6 - Okay. 207 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

philippa

Liked: Cleanliness, amenities
Great place would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Shuk Ying

Stayed 1 night in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great location. Very convenient. Bathrooms are small and could be issue with larger person. We had 2 single beds but was fine for us. They advertise laundry facilities but they do not have any
Stayed 4 nights in Jun 2024

10/10 Excellent

Franky

Stayed 2 nights in May 2024

8/10 Good

Joy Yan

Business traveller
Liked: Staff & service
it's okay
Stayed 5 nights in May 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would’ve been a five star rating for sure. Friendliest staff we’ve experienced, but the bathroom was easily the smallest bathroom in a hotel room I have seen in my 20 years of travel throughout Europe. My hope is the other rooms have larger bathroom bathrooms.
Stayed 1 night in May 2024

10/10 Excellent

Colin

Stayed 1 night in Apr 2024

6/10 Okay

Vance

Stayed 2 nights in Apr 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just what we needed to visit our grandson.
Stayed 3 nights in Mar 2024

8/10 Good

Peter J

Liked: Staff & service
Convenient location. Decent price.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Convenient location. Comfortable bed. Clean. Warm. Quiet. Good shower. Bathroom heating didn't work. Hairdryer was broken.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel Next to Station
Good Hotel. Walking distance to main station. Easy to reach. Quiet and comfortable
Stayed 4 nights in Feb 2024

6/10 Okay

Tatiana

Liked: Staff & service
Disliked: Room comfort
Bad shower and bed. Great breakfast
The location is great, right next to the main trans station, however if you have a rental car, you have to pay the hotel parking 10€/day. We decided to walt to city center, a good 30 min walk, i def thought it would be closer. The shower didnt work at all, and i actually got burned.
Stayed 2 nights in Dec 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, modern rooms.

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, helpful staff and quiet.
Stayed 1 night in Dec 2023

8/10 Good

Corinna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The drive was a bit complicated due to the traffic and being right at the train station. Carpets needs cleaning and the bathroom were so small I could touch the sink and wall with my hips and I’m not that big .
Stayed 1 night in Nov 2023

8/10 Good

GABRIELA

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Hotel next to the train station.
Hotel next to the train station. Walkable to the Christmas Markets and tourist area. Breakfast was basic. I requested ahead gluten & lactose options for my breakfast and they “only” offered GF bread. The room is very small & the bathroom tiny. The beds & pillows are hard as a rock. We were able to leave our luggage at the hotel before the check in. The A/C wasn’t cool enough.
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast, helpful staff, easy railway location but a bit of a chore getting into the old city.
Stayed 1 night in Nov 2023

4/10 Poor

Otto, San Francisco

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and run down, quite disappointing. Staff are friendly, breakfast is good, and location for train is perfect.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to lots of good restaurants and amenities including railway station and tramways.
Stayed 1 night in Jul 2023

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected great hotel beside the train station
Much better than I had expected. Location beside the train station was excellent. Staff were friendly. Checkin was efficient. The buffet breakfast was great value and offered a wide choice of food. The bed and pillow was comfortable. Hard to find a fault actually! Well done Ibis!
Stayed 1 night in Jul 2023