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Hotel Am Schloss

3.0 star property

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Photo gallery for Hotel Am Schloss

Property grounds
Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View
Reception
Terrace/patio
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Marktplatz
    ‪2 min walk‬
  • Church of the Holy Spirit
    ‪3 min walk‬
  • Brass Monkey
    ‪5 min walk‬
  • Mannheim (MHG)
    ‪26 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Single Room

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Hypo-allergenic bedding, minibar, desk, laptop workspace

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • 100 sq m
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Basic Double Room, 1 Double Bed, City View

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

High chair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Zur Alten Brücke

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, (316)
The price is €187
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Zur Alten Brücke

About this property

Hotel Am Schloss

Pet-friendly hotel connected to a rail/subway station in Altstadt Heidelberg with a rooftop terrace
A rooftop terrace, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Am Schloss offers 24 accommodations with washers/dryers and minibars. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Am Schloss's great location gets high marks from our customers. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Heidelberg Castle. Enjoy features like free WiFi in public areas, plus a rooftop terrace and laundry facilities.
  • Free WiFi
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Neckar Valley-Odenwald Nature Park and Dokumentations - Und Kulturzentrum der Deutschen Sinti und Roma
  • Cats and dogs welcome for a fee
As a guest of Hotel Am Schloss, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Am Schloss also features complimentary newspapers in the lobby, laundry facilities, and shopping on site.

Smoking is allowed in designated areas at this 3-star Heidelberg hotel.

Languages

English, French, German, Greek, Indonesian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 82 ft (EUR 13 per day); discounts available

Things to do

  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • High chair
  • Laundry facilities
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Washer and dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 23 and January 6.

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 6 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 171 out of 286 reviews
Rating 8 - Good. 100 out of 286 reviews
Rating 6 - Okay. 14 out of 286 reviews
Rating 4 - Poor. 0 out of 286 reviews
Rating 2 - Terrible. 1 out of 286 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the castle, shopping, and dining. The staff members were very helpful in recommending how to get to the train station. Our room layout (room #20) was a little strange and could be improved - the television is far from the bed and there is only one chair to sit on for television viewing - I think some re-arranging could make the room layout more functional. The shower drain was slow and the shower temperature would fluctuate greatly when other rooms would use their water. Otherwise, the room was very comfortable and we enjoyed the view out of our window. The breakfasts were delicious. It would be nice to be able to pour our own coffee/tea since it was sometimes difficult to find someone to take our coffee/tea order. Overall, wonderful stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot in middle of OLD TOWN.
My wife and I stayed here for 2 days October 2024. Perfectly located Right in the middle of the old town. Great hotel with decent breakfast, Personnel was very friendly and useful. Parking at the garage was easy and affordable as they offer a great discount for hotel customers. Park in the garage first and then check-in... it will be easier :-)
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located on top of a parking garage. Bus stop right outside. We stayed in room 20. Large area for luggage but small bathroom and shower. It is not as updated as some other hotels but was always clean and the staff were very courteous and knowledgeable about things to do in the area. Comfy pillows and blankets. Best of our trip so far. The view alone from the rooftop is worth 10 stars for this place. Sitting on the rooftop eating gelato and macaroons to end the day was amazing. Also, being able to look out and open my window overlooking the cathedral side of town was amazing as well. If I ever make it back to Heidelberg, I can't imagine staying amywhere else. There were some stairs we had to carry baggage up, so be aware, but well worth it!
Stayed 2 nights in Oct 2024

8/10 Good

Amy, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at the base of the castle. There are great views of the castle from the terrace. The property is very convenient to walk around the historic area of Heidelberg. The staff were friendly and helpful. The room was clean and the bed was comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with family
Liked: Amenities
Great location and view
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location. Easy/convenient parking and easy access to Hauptstrasse and Hiedelberg Castle.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel feels like you have been welcomed in to someone's home as a guest. Stafd is very accommodating, helpful and kind. The views from this hotel are breathtaking both at night and by day.
Stayed 1 night in Oct 2024

8/10 Good

Lanny

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Great location, but cramped, dark bathroom and uncomfortable bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Conveniently Located
Clean comfortable room close to train station and attractions. Friendly staff and nice breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the castle and the old town pedestrian area
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Just steps from the center of old town and funicular to the castle. Our room was spacious and clean. The staff was so helpful and genuinely nice. Really enjoyed our stay!!
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort
Fantastic hotel with a great location. The room was spacious and comfortable with a view of the town and mountains. The staff were friendly and helpful. Parking underground was convenient fir hotel access. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Nice terrace with great view of the castle. Very convenient to old town.
Stayed 2 nights in Sep 2024

10/10 Excellent

John Smith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel adjacent to the old town for easy walking and eateries.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eileen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the castle!
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at a prominent bus stop and requires an elevator ride to the 7th floor. We had the two-bedroom apartment with a HUGE terrace that was beneath the ruins of Heidelberg Castle. Located just a few blocks from the Altstadt pedestrian area, the hotel is a splendid spot for dining and shopping as well as sightseeing.
Evening view of Heidelberg Castle from our terrace.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the castle and town.
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg.. great view!!
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heidelberg Visits
Great location despite a bit of trouble locating despite the prominence of the name on the building. Staff was wonderful and helpful. Terrace was beautiful and room balcony a real plus.
Stayed 2 nights in Aug 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service
Good centralized located
Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat location on top of the parking lot with beautiful views from the terrace looking up to the old castle. Especially nice at night. Good breakfast. Our room however was on the top floor and it was uncomfortably hot despite the fan.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

8/10 Good

Garry

Liked: Staff & service
Very friendly staff and good location for a day or two visit to Heidelberg
Stayed 2 nights in Jul 2024