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Arthotel Heidelberg

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Photo gallery for Arthotel Heidelberg

Front of property – evening/night
Lounge
Room (XL) | Bathroom
Exterior
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Laundry

Explore the area

View in a map
Grabengasse 7, Heidelberg, 69117
  • University of Heidelberg Old Campus
    ‪3 min walk‬
  • Marktplatz
    ‪5 min walk‬
  • Heidelberg Castle
    ‪6 min walk‬
  • Mannheim (MHG)
    ‪14 min drive‬

Room options

View all photos for Room (XXL)

Room (XXL)

Room (XXL)

10.0 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (L)

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room (L)

10.0 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (XL)

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room (XL)

9.6 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Loft)

Room (Loft) | Living area

Room (Loft)

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Arthotel Heidelberg

Hotel with a bar, a short walk to Marktplatz
Along with a bar/lounge, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and a banquet hall are onsite.
Arthotel Heidelberg offers 24 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Arthotel Heidelberg. During your stay, you're just a quick walk from Marktplatz. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Marktplatz and Heidelberg Castle
  • Pets welcome for a fee (restrictions apply)
As a guest of Arthotel Heidelberg, you'll find tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Arthotel Heidelberg also features a front-desk safe and an elevator. Parking is available for a fee.

This Heidelberg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 18.50 per day; includes in/out privileges)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 7.50 for children
  • A bar/lounge

Things to do

  • Billiards/pool table

Family friendly

  • DVD player

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 PM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 39.0 per night.
  • Cribs (infant beds) are available for EUR 24.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.5 for adults and EUR 7.5 for children
  • Covered self parking fee: EUR 18.5 per day (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 24.0 per night
  • Rollaway bed fee: EUR 39.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 6:30 PM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arthotel Heidelberg Hotel
Arthotel Heidelberg Hotel
Arthotel Heidelberg Heidelberg
Arthotel Heidelberg Hotel Heidelberg

Reviews

Arthotel Heidelberg Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 98 out of 115 reviews
Rating 8 - Good. 12 out of 115 reviews
Rating 6 - Okay. 1 out of 115 reviews
Rating 4 - Poor. 0 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

Reviews

10/10 Excellent

birgitt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazingly helpful and went out of their way to provide ice, a wine bottle bucket and wine glasses to take to our room. It made for a an enjoyable soak in the bath to relax after a day off walking while sipping a cold glass of wine.
Stayed 1 night in May 2025

8/10 Good

Maria, Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel was very clean which is so refreshing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with amazing customer service especially at the reception Breakfast is also wonderful with fresh food and delicious options Having its own parking is a great advantage especially if you want to stay near the old town Walking distance to everything you need : shopping , restaurants, monuments, etc… Can’t say enough how much we enjoyed staying there ….
Stayed 2 nights in Apr 2025

10/10 Excellent

Bubble

Liked: Cleanliness, staff & service, property conditions & facilities
excellant
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in the heart of Heidelberg yet just slightly removed from old town that it's quiet. Exquisite room - felt like a princess with the mural on the ceiling - with all the amenities and an enormous bathroom. The room was incredible and far exceeded my expectations. All of the staff are welcoming and helpful and made me feel at home. Breakfast was delicious and beautifully laid out. This hotel is a gem and I regret not staying longer but will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

YAN, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All-around awesome

Yea, this was a great hotel in a phenomenal location with super friendly/helpful staff. Would easily recommend staying here again in a heartbeat. PS, loved the washing/drying machine available to guests!
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous modern hotel in the heart of the old city. Excellent location. Very nice and helpful staff. Fantastic room!
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good boutique hotel

Good boutique hotel in excellent location to visit castle and old town. Friendly professional multi lingual staff. Good breakfast, good parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at Arthotel. The location to old town is perfect. Staff is friendly. Breakfast was delicious. And the room was the right mix of modern and historic.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and convenient to everything

Sleek hotel - spacious and very clean - lived the bathroom area!
Stayed 2 nights in Oct 2024

8/10 Good

Feifei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a perfect location. About a block away from the main area which was ideal. Quiet but still convenient. It was very clean and the staff was very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin, Arvada

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and courtious and the area was very charming and old world!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The detailed explanations and kindness of the hotel staff were really great. The newly renovated hotel is a wonderful mix of past and present. The comfortable and clean rooms and bathrooms were nothing to complain about. The location is also great, allowing you to walk to almost all the places of interest in Heidelberg. If I come to Heidelberg again, I will choose this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

agustin, weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great service, big beautiful rooms, great location, close to main attractions. Highly recommend this hotel, it is the best.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation in central location with good parking facilities. Staff very friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jan, Point Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and a great breakfast in a fabulous location.
Stayed 1 night in Aug 2024

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent combination of design, location, service and value.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and helpful - hotel has an upscale boutique vibe. Our room was immaculate and up to date. I will say that the sliding frosted glass doors to the bathroom, toilet room and shower were quite loud and rumbly to slide back and forth, and we could hear other rooms opening and closing theirs too. If you're travelling from North America, be aware that mini-fridges aren't available and don't seem to be common in German hotels. We really appreciated having air conditioning in the room, as it was a very hot week! The location is ideal for exploring Heidelberg - close to old town, castle and university sites.
Stayed 4 nights in Jul 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in heart of Heidelberg

What an amazing hotel in the heart of Heidelberg. I would definitely recommend this hotel to anyone looking for a comfort and luxory. Loved our stay there x
Stayed 1 night in Jul 2024