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The Serai Kabini

4.0 star property

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Residence | Living area
Front of property – evening/night
Waterfront Villa
International cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Gym
  • Room service

Explore the area

Map
Survey # 60/1,Nishana, Karapura Village, Antarasante Hobli, HD Kote Taluk, Heggadadevankote, Karnataka, 571 114
  • Nagarhole National Park
    ‪7 min drive‬
  • Kabini Dam
    ‪35 min drive‬
  • Bandipur National Park
    ‪45 min drive‬
  • Mysore (MYQ)
    ‪111 min drive‬

Room options

View all photos for Waterfront Verandah

Minibar, in-room safe, desk, rollaway beds

Waterfront Verandah

  • Sleeps 3
  • 1 Twin Bed

View all photos for Waterfront Villa

Waterfront Villa

Waterfront Villa

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Sandesh Water Edge Kabini

  • Pool
  • Breakfast included
  • Spa
  • Parking included
5.0 out of 5, Exceptional, (2)
The price is €232
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sandesh Water Edge Kabini

About this property

The Serai Kabini

Riverfront resort with a full-service spa and free breakfast
This smoke-free resort features a full-service spa, an outdoor pool, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
The Serai Kabini offers 20 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Oma. Services include facials, body wraps, and body scrubs. The spa is open daily.
You'll find features like free breakfast, WiFi in public areas, and self parking at The Serai Kabini.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Wildgrass
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials, or body wraps at Oma
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, bike rentals, and a playground
  • 26.8 mi (43.2 km) from Bandipur National Park and 2.7 mi (4.3 km) from Nagarhole National Park
  • Airport shuttle service available for a fee
The Serai Kabini offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a library, and barbecue grills are also featured at the business-friendly The Serai Kabini. Free self parking is available.

This 4-star Heggadadevankote resort is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.
Wildgrass - This restaurant specializes in international cuisine.
The Outpost - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Wildgrass
  • The Outpost

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Serai Kabini

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 3540.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5900
  • Christmas Eve (24 December) Gala Dinner per child: INR 2950 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 16520
  • New Year's Eve (31 December) Gala Dinner per child: INR 8260 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 3540.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Serai Kabini Hotel
Serai Kabini Resort Heggadadevankote
Serai Kabini Heggadadevankote
The Serai Kabini Resort
The Serai Kabini Heggadadevankote
The Serai Kabini Resort Heggadadevankote

The Serai Kabini Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique is the location ,which brings a calmness to the place. The service is really good but the Alacarte service can be long based on your order. More menu items can be added as well. The properry has a wonderful pool which is well maintained. Staff are very polite and ever ready to help
Stayed 2 nights in Oct 2024

2/10 Terrible

Alina

Stayed 1 night in Jul 2024

10/10 Excellent

Srinivas Prasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil location that is tucked away from bustle of a city. Access to backwaters and the unobstructed view from each room is excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Lara Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and stay--but keep politics out
Gorgeous property with genuinely lovely staff. The on-site naturalist Chamu was particularly fantastic. I wanted to address two things that I believe could genuinely help the property improve. 1. Staff seems mainly hired from local community, which is lovely. We found everyone to have the absolute right attitude and approach to service. However, more training is required. None of the staff knew what an iced latte was or how to make any iced coffee drink without adding a ton of sugar. Several Western requirements for food also not catered to or understood. Also, we heard the head chef greet the kitchen staff with a loud, "Jai Shree Ram". Several staff were not Hindu and also, as guests, this felt incredibly unprofessional and problematic. It made us deeply uncomfortable and was likely uncomfortable (to put it mildly) for any non-Hindu staff. This is the absolute most BASIC requirement for staff to show up as professionals and leave political and religious affiliations to the personal domain. This fact alone would be a reason for us not to come stay again. 2. Eco-friendliness--we loved the glass jugs of water in our room instead of plastic bottles. Many resorts are also doing away with individually-packaged bath products. This would be a great win for Serai. Also, to require guests to carry their own water bottles on safaris, instead of providing plastic bottles.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sanjay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful safari resort for families. We stayed two nights and it was wonderful. Very clean and attentive staff. Food options were great and our child with a wheat allergy had plenty of options. My wife enjoyed the spa and the kids enjoyed the play area. We will definitely be back again and only stay at Serai.
Stayed 2 nights in Dec 2023

10/10 Excellent

CHAKRAVARTHI RAJU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, ambience, view!!
Stayed 2 nights in Aug 2023

6/10 Okay

Ashish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our 2nd time at Serai Kabini. The service is as good as ever! Special mention to Mr Chamraj, a naturalist who works at Serai! Our main intention of visiting Kabini is to spot the big cats! Although we did not spot the Tiger we did see the leopard on our last day with Mr Chamraj leading us. Pls ask for him always… he is our lucky charm 😃 Such warm hospitality by everyone else too! The bf buffet spread is quite good. Hot dosas n eggs being served. A nice touch was the free cycles provided to ride from reception to the rooms. The only issue we had was the AC in our room was not working. We buzzed the reception and someone came to service it a couple of times but it was still not working. Hope they fix it soon.
Stayed 1 night in Jun 2023

6/10 Okay

Rekha

Travelled with family
Liked: Staff & service
For a safari lodge it’s ok
Stayed 1 night in Feb 2023

10/10 Excellent

Kshetrajna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Viswanath

Stayed 2 nights in Oct 2022

2/10 Terrible

Shivani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Location - I booked the hotel thinking its a wildlife resort, after looking at the pictures and description on hotels website... but this is a hotel located near the river the Jungle is far from the hotel location Rooms - Hotel rooms are very very small and does not offer amenities or any specific service when compared to the high price they charged for the room, its a very very average budget category property charging rates of a luxury hotel or a 5 star, just exploit the customers as there are not many options in this location. Very very bad product does not deserve the price they charge Rules at the hotel - BF, Lunch timings are 2 hours each, pre and post these timings as per the staff only Sandwiches or pizza will be served and since the hotel is in a remote location you will not have any other option to eat Food Quality - They charged price of a 5 star resort approx Rs. 1000 for a pizza and served a Pizza made on Pizza Base bought from a cheap local grocery store, cheap processed cheese and tomato ketchup - even a road side stall will do a better quality product as compared to their food Staff - The Sales Head of The Serai Group is very very rude and ill mannered person, we made a request and he started shouting on my wife Book only if you have money to waste
Stayed 2 nights in Aug 2022

10/10 Excellent

adithya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property amidst nature. The staff are very helpful and friendly. Special call-out to the Property Manager Salim and also Lohit from the restaurant
Stayed 3 nights in Jan 2022

10/10 Excellent

Madhuri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Rituparna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first break after lockdown and we couldnt have chosen a better place. We felt comforted and safe at the same time. Will go back soon.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is good...rooms are a bit small but cozy and clean....Staff is courteous
Stayed 3 nights in Dec 2020

4/10 Poor

Joachim

Liked: Cleanliness
Disliked: Staff & service, room comfort
no gym, no pool no telling ahead
There was no pool and no gym due to covid, but no price reduction for this and no telling ahead of this. We were being told to get a boat drive as recompense and this we had to pay with 1800 per person in the boat and it was not free as expected. Don`t expect any extra treat there, they want your money. They are nice but don´t offer much, nice place but no costomer friendlyness if you ask for what is offered on the website and they dont have it. Sorry guys, that was we remember..
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit for its amazing riverside views, safaris and excellent hospitality
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Shaurya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent serene and calm location in Kabini backwaters
Stayed 2 nights in Jan 2020

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything great rooms, good food and service . great safari arrangements
Stayed 1 night in Apr 2019

10/10 Excellent

Binthu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with outstanding views
Very well managed property. Lots of amenities. Restaurant serves fresh home cooked food.
Stayed 2 nights in Dec 2018