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Arrow Hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arrow Hotel

Exterior
Comfort Room | Garden view
Reception
Reception
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220
  • Basel University
    6 min drive
  • China Town
    8 min walk
  • Basel St. Johann Station
    8 min drive
  • Mulhouse (MLH-EuroAirport)
    14 min drive

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment

Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Air conditioning
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for 1 night
includes taxes & fees
6 Jan - 7 Jan
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About this property

Arrow Hotel

Hotel in Hégenheim with free parking
Along with a microwave in a common area, this smoke-free hotel has express check-in and a lobby fireplace. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a vending machine.
Arrow Hotel offers 22 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Hégenheim hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Arrow Hotel , you'll be within walking distance of St. Theresia. Free WiFi in public areas, free self parking, and breakfast (surcharge) are available.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Amenities include a gift shop, an elevator, and a lobby fireplace
  • Just a 4-minute drive from St. Theresia and a few minutes from Kannenfeldpark
  • Pets welcome for a fee
Arrow Hotel offers its guests a vending machine, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. Arrow Hotel also features express check-in, an elevator, and a microwave in a common area. Free self parking is available.

This Hégenheim hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 for adults and EUR 8 for children

Family friendly

  • Free rollaway/extra beds

Conveniences

  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Heating

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Guidebooks/recommendations

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 9 per accommodation, per night
  • Weight limit: 11 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Pet fee: EUR 9 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - noon
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Arrow Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 91 reviews" "
Rating 8 - Good. 24 out of 91 reviews" "
Rating 6 - Okay. 4 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel,but inefficient reception staff
We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Stayed 1 night in Sep 2024

10/10 Excellent

Alex, Roselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, excellent value for money
Stayed 1 night in Sep 2024

10/10 Excellent

Jerrianna

Liked: Cleanliness, staff & service, property conditions & facilities
😉
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Stayed 1 night in Aug 2024

10/10 Excellent

Moiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very nice apartment. We were just staying for an early flight but wish we could have stayed longer The only thing we didnt like was the separate toilet which had no sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotell, close to basel by car
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

MS

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay. Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
Stayed 2 nights in May 2024

10/10 Excellent

Julliet, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Manfred, Lino Lakes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for airport (15min) w/o traffic risk.
Stayed 1 night in Jun 2024

10/10 Excellent

Farhan

Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gut
Stayed 1 night in Sep 2024

10/10 Excellent

Cordula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Risto

Liked: Cleanliness, property conditions & facilities, room comfort
Hyvää laatua edullisesti
Siisti, hyvä ilmastointi.
Stayed 4 nights in Sep 2024

8/10 Good

Asta Anneken

Liked: Amenities, property conditions & facilities
Smagfuldt indretning og meget venlig og imødekommende modtagelse.
Stayed 1 night in Sep 2024

8/10 Good

Anja

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well. We can highly recommend this place even if we only spend a few hours in the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for 6 nights
Confortable, brand new, great AC, lovely room.
Stayed 6 nights in Aug 2024

10/10 Excellent

jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommandé
Bon hotel et bien isolé phoniquement. A 25 min de bale par le train.
Stayed 2 nights in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Non potevamo ottenere la Basel Card in quanto ci trovavamo in Francia (un solo km) dalla città.
Stayed 1 night in Aug 2024

10/10 Excellent

Franca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very confortable accomodation!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024