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Hostal Balcones Muralla

3.5 star property

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Photo gallery for Hostal Balcones Muralla

Deluxe Room, 1 Double Bed (Odalys)
Exterior
Luxury Suite, Private Bathroom, Executive Level (Laudelina)
Point of interest
Luxury Suite, Private Bathroom, Executive Level (Laudelina)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Aguacate Street # 482, entre Muralla y Teniente Rey, Havana, 10100
  • Plaza Vieja
    ‪6 min walk‬
  • National Capitol Building
    ‪8 min walk‬
  • Central Park
    ‪8 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed (Luis)

Deluxe Double Room, 1 Double Bed (Luis)

Deluxe Double Room, 1 Double Bed (Luis)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed (Odalys)

Deluxe Room, 1 Double Bed (Odalys)

Deluxe Room, 1 Double Bed (Odalys)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Lazara)

Deluxe Double Room (Lazara)

Deluxe Double Room (Lazara)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, 1 Double Bed, City View (Josefina)

Deluxe Single Room, 1 Double Bed, City View (Josefina)

Deluxe Single Room, 1 Double Bed, City View (Josefina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, City View (Juan)

Deluxe Room, 1 Bedroom, City View (Juan)

Deluxe Room, 1 Bedroom, City View (Juan)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, Private Bathroom, Executive Level (Laudelina)

Luxury Suite, Private Bathroom, Executive Level (Laudelina)

Luxury Suite, Private Bathroom, Executive Level (Laudelina)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View (Estervina)

Deluxe Double Room, 1 Queen Bed, City View (Estervina)

Deluxe Double Room, 1 Queen Bed, City View (Estervina)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Superior Double or Twin Room N.3, with private bathroom | Balcony

SAN IGNACIO 659

  • Breakfast included
  • Kitchen
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, (91)
The price is €75
for 1 room
includes taxes & fees
27 Apr - 28 Apr
SAN IGNACIO 659

About this property

Hostal Balcones Muralla

Colonial bed & breakfast with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges, and a snack bar/deli are available at this bed & breakfast. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and massage/treatment rooms. Change of towels is available on request.
Hostal Balcones Muralla offers 9 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, designer toiletries, and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
Hostal Balcones Muralla's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Vieja. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Plaza del Cristo and 6 minutes by foot from Plaza Vieja
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at Hostal Balcones Muralla.

Smoking is allowed in designated areas at this 3.5-star Havana bed & breakfast.

Guests are served free full breakfast daily from 8:00 AM to 11:30 AM. The bed & breakfast hosts a free manager's reception daily.
Hostal Balcones Muralla has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Books
  • Concerts/live shows
  • Evening entertainment
  • Stereo

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hostal Balcones Muralla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Balcones Muralla Havana
Balcones Muralla Havana
Balcones Muralla
Hostal Balcones Muralla Havana
Hostal Balcones Muralla Bed & breakfast
Hostal Balcones Muralla Bed & breakfast Havana

Hostal Balcones Muralla Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 261 out of 314 reviews
Rating 8 - Good. 36 out of 314 reviews
Rating 6 - Okay. 13 out of 314 reviews
Rating 4 - Poor. 3 out of 314 reviews
Rating 2 - Terrible. 1 out of 314 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, comfortable rooms, relaxing rooftop lounge, delicious food,(and cocktails) and an AMAZING staff. - Thank you Adrian, Jordania, Turan, Lisandra and Jorge. I checked out dozens of guest houses in Old Havana, and this was by far the best!
Stayed 4 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable bed in Havana Vieja
Such a lovely stay. Breakfast is lovely, the bar makes amazing drinks. Super safe neighbourhood. Walking distance to lots of nice eateries. The staff were so lovely, speak multiple languages and went out if their way to help.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous staff, lovely room
The staff here were incredible - friendly, helpful and knowledgeable. The breakfast was great, as was the bar in the evening. We had our first mojito out of a teapot - definitely to be recommended! Adrian, Thuran, Jorge and Luisandra (apologies for any typos!) were all amazing - thank you so much for making our stay so special. Karen and Steve
Stayed 5 nights in Dec 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great experience!
We lives out trip to Havana and especially at Hostal Balcones Muralla. Jorge was great at welcoming us and making us comfortable. He also was great with this restaurants recommendations. He made us feel comfortable and gave us good tips about the city. The staff was always nice with us and wanting to help. Breakfast was a great experience. Nothing fancy but very tasty. The neighborhood was great too. We felt we were part of the real Havana life. It was a bit noisy at night but if you are light sleeper, bring some earplugs. We feel it’s the case in every parts of the city and only the 5 stars conventional hotels would be quieter. We loved our experience and we will recommend it to all our for friends.
Stayed 4 nights in Dec 2024

8/10 Good

Uladzimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! They went above and beyond to help us. Great location and amenities
Stayed 3 nights in Dec 2024

10/10 Excellent

kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Hostal were exceptional. They were incredibly helpful and attentive. We particularly enjoyed the New Years Eve party on the roof terrace. The rooms were very clean and the breakfasts very enjoyable. The Hostal was manned 24/7 by either Jorges, Torah or Adrian all of whom went out of their way to make our stay a pleasant one. The property is a few blocks from The Plaza Vieja which is a central point in the old town so very convenient for everything. The property is decorated in the the Art Deco period with many features from this period. One of the properties owners - Richard was very helpful with our personal arrangements. Highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and wonderful
Could not recommend this hostel more. Beautiful settings and incredible service. Also, the best breakfast of our whole two week trip around Cuba.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean, Swampscott

Stayed 4 nights in Nov 2024

10/10 Excellent

Arzu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! The staff are the best people and made my stay so enjoyable. They were there for anything I needed help with and made me feel at home. Can’t compliment enough, best place to stay in Havana
Stayed 1 night in Dec 2024

10/10 Excellent

Kenni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Fatima Zohra Hassiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff ever , very helpful and nice would make you feel at home. I loved that the breakfast option was at any time wanted not at a specific hour .. the area is very safe and close to every tourist attraction as well. 10/10 experience, they offer great service , pick up and drop off from and to the airport or any other place you want to go to ! I would probably come again just to stay in this Hostal❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible place, in easy walking distance of the Capitol building and most of the areas of interest within Old Havana. Breakfast was wonderful and the rooms were comfortable and clean. The staff were the highlight with everyone being so helpful - we had our luggage lost by the airline and the staff went out of their way to help us with clothes, toiletries and even money! Couldn't thank them enough and would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean, Swampscott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming hostal (really a boutique hotel) gave us an authentic taste of old Havana. It has a quirky, unique style with a lovely bar and balconies. We stayed here at the beginning and again at the end of our stay, so got to know the staff well. They were all incredibly friendly and endlessly helpful, making recommendations, booking taxis, transfers, changing money and answering all our questions. Jorge in particular was always around to help us in every way he could. We stayed in a small but comfortable room first then splurged on the suite on the upper floor, which was definitely worth the price. Both rooms had reliable WiFi, and a/c. We loved Cuba and when we go back to Havana we would definitely stay here again. Thank you to the whole team at Balcones Muralla.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kalina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic boutique hotel. The staff were charming and very helpful. Would recommend if you want a real Havana Viejo experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for walking around Old Havana. The staff was truly wonderful, someone was always there to greet you the a smile. Prepared lovely meals and happy to sit and share information and recommendations around Havana. The decor perfectly combines antiques as art.
Stayed 3 nights in Nov 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
kind people, great location
Stayed 2 nights in Nov 2024

10/10 Excellent

ZHIYUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to experience real old city, staying there is the best option. Hotel reception staffs all very friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service
Location location location, and the staff were amazing, so pleased to have found they had put the Aircon on for our arrival. I put 3 stars for facilities only because some extra space for bags in room and a shame the rooftop bar was not open
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff made us feel like family
This place was absolutely amazing. It is a very cute hotel in the center of old havana but the hotel staff and their attention to detail is what did it for me. Firs off and most importantly the staff makes you feel like family. They tell you the do's and donts of navigating the city they also helped us to book tours with local trusted drivers so we wouldnt get scammed. The food was amazing!!! I litterally ate breakfast there every day. The hotel staff is very attentive and very kind. I got a cold one day and at some point every single staff member checked on me and asked if there was anything they could do for me. This by far exceeded my expectations and i will for sure stay here next time im in town. Thank you staff for your hospitality and making us feel like family.
Stayed 6 nights in Aug 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the hostal. What phenomenal people. Thanks guys!! Did all the could to help and make our trip relaxing, and super friendly too. Also, a beautiful venue in the middle of Havana's Old Town which is super convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to start your visit in Old Havana. Staff was helpful answering questions before we arrived, arranged transportation from the airport, met us with a drink, changed our money, and gave us on-point advice for exploring. Staff was very engaging. And, some of the best food we had on the trip, both breakfast and dinner. They even accommodated my food allergy. Wonderful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Babita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique location in the heart of old Havana, offering personable and helpful service. Good food, drinks and laundry service is available. A great place to stay if you are looking to experience the vintage charm of Havana.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Stayed 7 nights in Jul 2024