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The Smart Hotel Hatyai

3.0 star property

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Photo gallery for The Smart Hotel Hatyai

Gazebo
Aerial view
Reception
Front of property
Superior Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
100 Soi 27 Kanchanavanich Road, Kho Hong, Hat Yai, Songkhla, 90110
  • Central Festival Hatyai
    ‪7 min walk‬
  • Kim Yong Market
    ‪5 min drive‬
  • Lee Garden Plaza
    ‪6 min drive‬
  • Hat Yai (HDY-Hat Yai Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Smart Hotel Hatyai

Hotel connected to a shopping center in Hat Yai with free parking
Along with a restaurant, this hotel has a snack bar/deli and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
The Smart Hotel Hatyai offers 69 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Hat Yai hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they enjoy the overall property condition at The Smart Hotel Hatyai. During your stay, you'll be connected to a shopping center, and just a quick walk from Central Festival Hatyai. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • 7 minutes by foot from Central Festival Hatyai and a 4-minute drive from Tesco Lotus
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The Smart Hotel Hatyai also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.
The Smart Hotel Hatyai has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Smart Hotel Hat Yai
Smart Hotel
Smart Hat Yai
Smart
The Smart Hotel Hatyai Hotel
The Smart Hotel Hatyai Hat Yai
The Smart Hotel Hatyai Hotel Hat Yai

The Smart Hotel Hatyai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 54 reviews
Rating 8 - Good. 27 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Somsuda

Travelled with family
Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024

10/10 Excellent

HUAI LING

Stayed 1 night in Apr 2024

8/10 Good

Brian Charles

Stayed 2 nights in Jul 2023

6/10 Okay

SIP BOEY, Balakong

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Travelled with family
The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No iron board..
Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hat Yai Hotel
Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value newish Hotel
Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019

6/10 Okay

TAN

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel location
It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019

8/10 Good

Ng, Kuala Lumpur

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019

8/10 Good

JOO HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Kamilah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort
Good place to stay
The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018

8/10 Good

Esther, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

lim, kedah malaysia

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel with friendly helpful staff
Stayed 3 nights in Dec 2018

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and reasonable price
Location nearby to central festival and asean night bazaar. With free shuttle service
Stayed 2 nights in Oct 2018

8/10 Good

Khor

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2018