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The Capitol Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut Convention Center
    ‪15 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Candlewood Suites Hartford Downtown by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (749)
The price is €301
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Candlewood Suites Hartford Downtown by IHG

About this property

The Capitol Hotel, Ascend Hotel Collection

Hotel with free breakfast, a short walk to XL Center
A 24-hour fitness center, a snack bar/deli, and self parking are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at The Capitol Hotel, Ascend Hotel Collection gets good marks from our customers. During your stay, you're just a quick walk from XL Center. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the breakfast and the clean accommodations
  • Just a 4-minute walk from XL Center and a 2-minute drive from Connecticut Convention Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. A business center and 2 meeting rooms are available. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel, Ascend Hotel Collection. Parking is available for a fee. A complete renovation of The Capitol Hotel, Ascend Hotel Collection was completed in 2016.

This 3-star Hartford hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 342 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kitzie, Eden Mills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12/7...our room was quite outdated. Extremely small tight bathroom. But overall it was a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

John C

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was shady, dirty, cheap uncomfortable beds, moldy bathroom, evidence of shoddy repairs, empty vending machines... Basically i felt like i was staying in a hotel for a cheap date. Would i recommend? Only to my mother in-law!
Stayed 5 nights in Dec 2024

6/10 Okay

Felix, Sayreville

Garage parking outdated
Stayed 1 night in Nov 2024

6/10 Okay

Danielle

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Annette

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Bruno

Liked: Cleanliness
Disliked: Staff & service
Weird people around the premises looking around the vehicles and trash cans loud sirens and car boom boxes etc.... well it's Hartford I should have booked somewhere else no Veterans discount either!!
Stayed 1 night in Dec 2024

10/10 Excellent

Andre, Palm Coast

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not great. But not horrible either
Stayed 3 nights in Nov 2024

10/10 Excellent

justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Amenities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same Magic
We were celebrating our 40th anniversary having stayed at an earlier incarnation of the hotel on our wedding night. We found the stay to be friendly and very helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
We stayed here for an Irish dance competition in Hartford. The property is dated and was right next to the bus station. The underground parking garage wasn't easy to get in and out of with our truck. The staff were very polite and helpful. The bathroom was small, the shower curtain wasn't waterproof, and it took a while for the hot water to warm up. The beds weren't very comfortable. If you need a basic room just to sleep, then this hotel is fine. If you want more amenities, then this isn't the place you'll want to stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Kelley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room and hallways on the 6th floor reeked of cigarette smoke, like it was deeply settled in. We had to wash our clean clothes and jackets when we got home. Staff didn’t explain how the parking gate worked so we had to go back to the office for help. Close to the XL center but I would rather walk further or Uber than stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

LORI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the middle of a city and affordable. Room was larger than expected and was clean. Bathroom was pretty good and clean. The staff was AMAZINGLY nice and happy. I will return when I go to Xfinity for concerts!!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t enjoy the fact that they charged $15 for parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a night
We needed an overnight stay for a wedding. The check in was easy, the room extremely clean. We only stayed the one night but the beds were comfortable. The tv worked fine and check out was easy least. I would definitely stay here again
Stayed 1 night in Nov 2024

8/10 Good

Ismel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, Allentown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the reason for my rating.
Stayed 1 night in Nov 2024

10/10 Excellent

Nazra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Emanuel

Stayed 1 night in Oct 2024