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Red Lion Hotel Hartford

3.0 star property

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Photo gallery for Red Lion Hotel Hartford

Exterior
Lobby sitting area
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
50 Morgan Street, Hartford, CT, 06120
  • Dunkin' Donuts Park
    ‪5 min walk‬
  • XL Center
    ‪7 min walk‬
  • Bushnell Park
    ‪9 min walk‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪5 min drive‬

Room options

Similar properties

Room

The Capitol Hotel, Ascend Hotel Collection

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (1001)
The price is €128
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Capitol Hotel, Ascend Hotel Collection

About this property

Red Lion Hotel Hartford

Hotel with free parking, a short walk to XL Center
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Red Lion Hotel Hartford offers 150 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Red Lion Hotel Hartford, you're just a quick walk from XL Center. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at Bistro Z
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Within a 15-minute walk of XL Center and Connecticut Convention Center
Red Lion Hotel Hartford offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. The business-friendly Red Lion Hotel Hartford also features a garden, coffee/tea in a common area, and concierge services. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bistro Z - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bistro Z

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the total amount of stay plus USD 100 for the 1st night of stay and USD 50 for each additional night of stay for incidentals. Incidental authorizations will be released at the time of check-out.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Red Lion Hartford
Crowne Plaza Hartford Hotel
Crowne Plaza Hotel
Red Lion Hotel Hartford Hotel
Red Lion Hotel Hartford Hartford
Red Lion Hotel Hartford Hotel Hartford

Red Lion Hotel Hartford Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 179 out of 1000 reviews
Rating 8 - Good. 395 out of 1000 reviews
Rating 6 - Okay. 242 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness
Just okay
Everything was okay. The room cost was very reasonable. This hotel is in need of updating. The carpet really need to be replace. The staff was great and nice. I really enjoy the restaurant experiences that was wonderful.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and dated. When we arrived and checked, the lady at the front desk gave us the room key. Then we went to our room, the key didn’t even worked. We went back downstair, the lady at the front desk said she send someone to fix it, but the gentlemen could not fix it. Then he decided to move us to a different room. But this room, the condition was worst it the other one. The carpet was old and disgusting, and the chair was ripped, the room view on this one was facing was terrible. The bed was not comfortable and the bedding was smell bad. The only thing we like is the water pressure was good.
Stayed 1 night in Mar 2020

4/10 Poor

Kristie

Business traveller
Liked: Cleanliness, staff & service
Your site said this hotel had a restaurant and bar and room service. It only served breakfast. No room service and no restaurant other than breakfast
Stayed 2 nights in Mar 2020

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New name same old dump Raddison becomes Red lion
This Hotel is old and worn, needs to be renovated. Furniture is old and smells. Terrible place, bathroom was very unclean had to complain to get bathroom cleaned properly. Would not recommend to anyone.
Stayed 2 nights in Mar 2020

4/10 Poor

Ryan, Massachusetts

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, trashes probably from other stays dirty bathroom, kitchen was completely empty there was nothing to eat or drink at that kitchen doors are not working properly! Totally disaster
Stayed 1 night in Mar 2020

2/10 Terrible

Chelsea

Stayed 1 night in Feb 2020

6/10 Okay

Steve, Atlanta

Business traveller
Disliked: Amenities, property conditions & facilities
Under renovation and not kept up. Restaurant in lobby was not open. Parking lot in disrepair
Stayed 1 night in Feb 2020

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Akira

Travelled with family
It was very difficult to get hotel
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Nothing was unique the first person we met was horrible very loud and aggressive. Tv was broken. They promise to replace it which never happened. Even though we continued to remind them. No hot water the first day and it made me late to a very important meeting
Stayed 2 nights in Jan 2020

4/10 Poor

Zed, New York

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old dirty run down hotel. "I'm scared of taking off my shoes in the room" kinda place. I was disappointed not to find a dead body under my bed. I had to stay the night. It was late. The staff was nice though. They didn't make a fuss about canceling the rest of my reservation. I guess you get what you pay for...
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty (crumbs, hair, nail clippings) and reeked of smoke (non-smoking room). Heating system alternated between aggressively shooting (very) warm and (very) cold air, apparently in an attempt to hit a happy medium in the 70-degree range. Phone and hairdryer were both broken. Trash can at the elevator hall was overflowing for 2 days. Garage was downright scary with gaping holes in the concrete floor. Signs say that the property is being upgraded but that doesn’t explain this experience.
Stayed 2 nights in Jan 2020

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and quiet. Very clean and easy yo access, the staff was very kind and friendly. and room service was excellent.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good
Overall good experience. It was under renovations so restaurant and bar closed but otherwise good
Stayed 1 night in Dec 2019

8/10 Good

Roch

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was clean and convenient
Stayed 1 night in Dec 2019

2/10 Terrible

Josh

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor management
Fire alarm went off after being checked in for 4hrs and would not offer refund ve though we could not return
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I liked how helpful the staff was. I was less thrilled by how much construction was going on.
Stayed 1 night in Dec 2019

4/10 Poor

Dean

Liked: Staff & service
Disliked: Cleanliness
The carpets in our room were filthy!!
Stayed 1 night in Dec 2019

2/10 Terrible

Mic

Travelled with family
Disliked: Amenities, property conditions & facilities
17.00 dollars a day for parking, the garage for parking was full of scaffolding. No help at the door to enter, restaurant wasn't open and breakfast was a la carte, pay for each piece. The picture doesn't show the condition of the building as it looks in disrepair on the outside. I cancelled my reservation and went elsewhere.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019