I had called Expedia to cancel 1 of my 2 day stay. Expedia could do that if I canceled my current reservation and made another reservation for just 1 day. I called the property first to assure they had availability, as it was move in weekend. Per the property, they were booked and I would lose my reservation all together, so I decided to just keep it.
Once I got to the property, I asked about canceling the Sat reservation and was now told it was a 3rd party reservation and they couldn’t do it. The property was “not” fully booked all weekend long and I could have saved myself the cost of the Saturday stay.
Upon entering my room, the temp was set at 62 degrees, the bathroom sink had hair in it, the desk was sticky and dirty like someone ate on it. Needless to say, we stayed the night, since we already paid for it, but checked out Saturday morning and forfeited the room. I did advise the front desk that the room was dirty and needed to be thoroughly cleaned, including a good carpet steam clean.
I would not recommend or stay at this location. I would rather drive to and from Staunton if all hotels in Harrisonburg are booked.