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The Ritz-Carlton, Harbin

5.0 star property

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Photo gallery for The Ritz-Carlton, Harbin

Lobby
Lobby
Restaurant
Exterior
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
TOWER 1, NO.660, WEST YOUYI ROAD, DAOLI DISTRICT,, Harbin, 150018
  • Harbin Ice and Snow World
    ‪4 min drive‬
  • Zhongyang Street
    ‪10 min drive‬
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow
    ‪11 min drive‬
  • Harbin (HRB-Taiping Intl.)
    ‪36 min drive‬

Room options

View all photos for Premier Room, 2 Single Beds, River View

Premier Room, 2 Single Beds, River View

Premier Room, 2 Single Beds, River View

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, City View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Club Suite, 1 Bedroom, City View

  • 110 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Club Suite, 1 Bedroom, River View

  • 110 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, City View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Premier Room, 1 King Bed, River View

Premier Room, 1 King Bed, River View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 2 Single Beds, River View

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 1 King Bed, River View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 2 Single Beds, River View

  • 48 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Room, 1 King Bed, River View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Ritz-Carlton, Harbin

Luxury hotel with 3 restaurants and a full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services. Housekeeping is available on request.
The Ritz-Carlton, Harbin offers 368 air-conditioned accommodations with indoor private hot tubs and safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Harbin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. The spa is open daily.
During your stay at The Ritz-Carlton, Harbin, you'll be close to Harbin Ice and Snow World. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute drive from Harbin Ice and Snow World and 8 minutes from Greenland Northeast Asia International Convention and Exhibition Center
The Ritz-Carlton, Harbin offers its guests a full-service spa and an indoor pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Ritz-Carlton, Harbin also features concierge services, dry cleaning/laundry services, and an elevator. Limited free parking is available on a first-come, first-served basis.

This Art Deco Harbin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Ritz-Carlton, Harbin has 3 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 3 restaurants
  • 1 bar

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Vegetable garden

Spa

  • 6 treatment rooms
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels

Food and drink

  • Dining table
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private indoor hot tub
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 27 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Harbin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz Carlton Harbin
The Ritz Carlton Harbin
The Ritz-Carlton, Harbin Hotel
The Ritz-Carlton, Harbin HARBIN
The Ritz-Carlton, Harbin Hotel HARBIN

The Ritz-Carlton, Harbin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue and not convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in Nov 2024

10/10 Excellent

Guanghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks to The Ritz-Carlton, Harbin Staff
Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.
Stayed 7 nights in Jul 2024

10/10 Excellent

RUBING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
good clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Shi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.
Stayed 3 nights in May 2024

10/10 Excellent

Zhi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and breakfast buffet at the Harbin Ritz are spectacular. A very comfortable place to stay in Harbin and be indulged by attentive, but not cloying, staff. Pricey, but worth it.
Stayed 2 nights in Jan 2024

10/10 Excellent

JASPER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Shih-Chen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
American guests best experience in Harbin.
I never thought that Harbin would have this high standard hotel considering people in this area tend to be very casual. Front desk, housekeeping team, even breakfast are all just amazing. They have fresh juice, really fresh ones, and they're healthy and delicious!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Meng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful establishment. But the service just very diffident from other countries ritz Carlton. No eye contact, no say hello. I guess because of the hotel customers are very rude to the employees, so it lowers the employee’s standards. Very rude customers, no one respect waiting lines, no excuse me, no thank you. Smoking at hall way right outside of my room. I actually feel sorry for hotel staff who dealing with those rude customers daily. Terrible.
Stayed 7 nights in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Dec 2022

10/10 Excellent

Kam

Stayed 1 night in Dec 2024

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and service was excellent, I enjoyed it. Before my departure, I received gifts (one for me and a different one for my daughter) from hotel, my daughter was very happy after opened it. I am considering to bring my family members to stay here again to visit Harbin Ice and Snow World 2024. Thanks again for the great team of The Ritz-Carlton, Harbin.

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

cristobal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario todo
Stayed 4 nights in Jun 2024

10/10 Excellent

Cristián

Stayed 4 nights in Jun 2024

10/10 Excellent

Liju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023