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New Ambassador Hotel

3.0 star property

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Photo gallery for New Ambassador Hotel

Interior entrance
Minibar, in-room safe, individually decorated, individually furnished
Property entrance
Standard Twin Room
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
88 Kwame Nkrumah Ave, Harare
  • African Unity Square
    ‪4 min walk‬
  • National Gallery of Zimbabwe
    ‪6 min walk‬
  • National Art Gallery
    ‪6 min walk‬
  • Harare (HRE-Harare Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

N1 Hotel Samora Machel Harare

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, (210)
The price is €78
for 1 room
includes taxes & fees
21 Feb - 22 Feb
N1 Hotel Samora Machel Harare

About this property

New Ambassador Hotel

Hotel in Harare with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
New Ambassador Hotel offers 72 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Satellite television is provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at New Ambassador Hotel, you're just a quick walk from African Unity Square. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from African Unity Square and 6 minutes by foot from National Gallery of Zimbabwe
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. The business-friendly New Ambassador Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Harare hotel.

For a fee, guests can enjoy buffet breakfast daily.
New Ambassador Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: USD 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (538 square feet)
  • Coworking spaces
  • A meeting room

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Ambassador Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 per person
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 7.5 (from 2 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ambassador Hotel New
New Ambassador
New Ambassador Harare
New Ambassador Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel Harare

New Ambassador Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 79 reviews
Rating 8 - Good. 27 out of 79 reviews
Rating 6 - Okay. 16 out of 79 reviews
Rating 4 - Poor. 8 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

SEKAI, Harare

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
A dresser in the room that has a broken handle tore my £390.00 Charles Tyrwhitt suit trouser. I then discussed very politely with Amanda(one of their senior staff) that someone will get cut by that same drawer handle if they do not attend to it. I also showed Amanda that they were coackroaches in the room which she saw. In addition, i showed her that the shower was full of mold and gnats, which she also saw. She then escalated the matter to her superior, a heavily built man who was courteous and apologetic. He promised to relay the matter to the hotel manager who was away on the morning i checked out. They promised to get back to me on Monday 4 November 2024 but they never did.
Stayed 1 night in Nov 2024

10/10 Excellent

INNOCENT

Near office, good local food.
Stayed 2 nights in Oct 2024

8/10 Good

Gerrit

Business traveller
Disliked: Cleanliness
A convenient but average stay
Convenient for our meetings. A bit disappointed in food service and timing. Internet connections not convenient. Average older rooms Good housekeeping service
Stayed 1 night in Oct 2024

10/10 Excellent

Clein

Stayed 1 night in Oct 2024

10/10 Excellent

James, Merrillville

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Wilson, SUNRISE

Liked: Cleanliness, staff & service
Disliked: Amenities
The overall is outstanding, howeever the building is very old and outdated. The heater did not work and I was force to sleep with my sweater and long johns on to stay warm. The bed was not comfortable. The hotel is close to the city center, and throughout my stay I didn't have any problems besides the condition of the hotel. For the cost to book at this hotel, I was expecting for better.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanaka

Stayed 1 night in May 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

Yasuyuki

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old facility.
Stayed 3 nights in Nov 2023

6/10 Okay

Stella

Stayed 1 night in Oct 2023

6/10 Okay

Everson

Liked: Staff & service
Disliked: Cleanliness
Good experience
Great location within city center affording access to all facilities and places.
Stayed 8 nights in Sep 2023

8/10 Good

Ngoni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Everson

Liked: Staff & service, property conditions & facilities, room comfort
Great facility in the city centre
Great stay, nice beds and hygienic environment
Stayed 4 nights in Aug 2022

8/10 Good

Natasha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View and location
Stayed 1 night in Jun 2022

10/10 Excellent

TSITSI

Stayed 1 night in Apr 2022

8/10 Good

Tsitsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Need to upgrade and get some more channels on your tv. They only had like 9 channels
Stayed 2 nights in Apr 2022

4/10 Poor

Nkosi

Disliked: Cleanliness, amenities, property conditions & facilities
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
Stayed 1 night in Apr 2022

8/10 Good

LYNETT

Liked: Cleanliness, staff & service
Okay 👌
Stayed 9 nights in Feb 2022

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2021

8/10 Good

Alfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Spencer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substantial Decline in Standards
I am sorry if I sound harsh but the New Ambassador hotel that I knew before is no longer there? I know things are a bit hard at home lately but we expected better..cockroaches..dirty toilet basin and the general cleanliness was not up to standard. Only 1 container of bottled water for a couple with a baby? No calls to confirm if all was fine in our room..no room service?? Perhaps I expected much but I genuinely believe we can do better..My wife took photos but we decided against pasting these to protect your image.
Stayed 1 night in Oct 2021

8/10 Good

Nanji-Taswa

Business traveller
Liked: Staff & service
Staff very friendly and helpful
Stayed 2 nights in Oct 2021

8/10 Good

Yotamu

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2021