See all properties
Private host

Westlake Pearl Aparthotel & Spa - By Pegasy Group

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Westlake Pearl Aparthotel & Spa - By Pegasy Group

Restaurant
Deluxe Studio, 1 King Bed, Balcony | Private kitchen
Flat-screen TV, Netflix, books, streaming services
Front of property
Flat-screen TV, Netflix, books, streaming services

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Washer
  • Breakfast available
  • Room service
  • Barbecue grill
  • Spa

Explore the area

Map
17 Ngo 52 To Ngoc Van, Hanoi, 100000
  • West Lake
    ‪3 min walk‬
  • Ho Tay Water Park
    ‪11 min walk‬
  • Ho Chi Minh Mausoleum
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Double Room, 1 King Bed, Balcony, Lake View

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Executive Double Room, 1 King Bed, Balcony, Lake View

  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, Balcony, City View

Luxury Apartment, Balcony, City View | Private kitchen

Luxury Apartment, Balcony, City View

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 1 King Bed, Balcony, Garden View

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Double Room, 1 King Bed, Balcony, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Balcony, Garden Area

Deluxe Double Room, 1 King Bed, Balcony, Garden Area | Private kitchen

Deluxe Double Room, 1 King Bed, Balcony, Garden Area

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Balcony, Courtyard View

Family Apartment, Balcony, Courtyard View | Living area

Family Apartment, Balcony, Courtyard View

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Balcony, Lake View

Minibar, desk, laptop workspace, blackout curtains

Deluxe Apartment, 1 King Bed, Balcony, Lake View

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed, Balcony

Flat-screen TV, Netflix, books, streaming services

Classic Double Room, 1 King Bed, Balcony

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room, 1 King Bed, Kitchen, Corner

Full-sized fridge, microwave, coffee/tea maker, electric kettle

Business Double Room, 1 King Bed, Kitchen, Corner

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Kitchen

Romantic Double Room, 1 King Bed, Kitchen | Living area

Romantic Double Room, 1 King Bed, Kitchen

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, Balcony

Deluxe Studio, 1 King Bed, Balcony | Private kitchen

Deluxe Studio, 1 King Bed, Balcony

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Lake View

Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio

Superior Double Room, 1 King Bed, Balcony, Lake View

  • 40 sq m
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Elegant Suites Westlake

  • Kitchen
  • Washer
  • Dryer
  • Parking included
4.6 out of 5, Wonderful, (559)
The price is €83
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Elegant Suites Westlake

About this property

Westlake Pearl Aparthotel & Spa - By Pegasy Group

Luxury Hanoi aparthotel in Tay Ho with a rooftop terrace
Along with a restaurant, this aparthotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a flat-screen TV with Netflix. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a minibar. Change of towels is available on request.
Westlake Pearl Aparthotel & Spa - By Pegasy Group offers 40 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with Netflix. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, printers, and phones. Additionally, rooms include coffee/tea makers and rice cookers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Westlake Pearl Aparthotel & Spa - By Pegasy Group, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant. Built in 2023, this luxury aparthotel has 40 apartments on 9 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine, and a dining area
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from West Lake and 6 minutes by car from Hoan Kiem Lake
  • Bus station shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and barbecue grills are also featured at the luxury Westlake Pearl Aparthotel & Spa - By Pegasy Group.

Smoking is allowed in designated areas at this 5-star Hanoi aparthotel.

The aparthotel hosts a free manager's reception daily.
Westlake Pearl Aparthotel & Spa - By Pegasy Group has a restaurant on site.
Late night fare is available from room service (during limited hours).
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 1 treatment room
  • Body scrubs
  • Hot stone massages
  • Deep-tissue massages
  • Thai massages
  • Couples treatment room(s)
  • Aromatherapy
  • Body treatments
  • Swedish massages
  • Outdoor treatment area
  • Facials

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • On-site parking includes off-street options
  • Bus station shuttle (surcharge)
  • Car required
  • On-site car hire

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Microwave
  • Cleaning supplies
  • Rice cooker
  • Electric kettle
  • Coffee/tea maker
  • Freezer
  • Cookware/dishes/utensils

Dining

  • Full breakfast available for a fee daily 7:00 AM–1:00 PM: VND 80000 for adults and VND 80000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available
  • Hosted evening meal available daily for a fee of VND 300000; reservation required
  • Couples dining

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Slippers
  • Toilet paper
  • Shampoo
  • Hairdryer
  • Toothbrush and toothpaste
  • Towels provided
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch flat-screen TV
  • Netflix
  • Streaming services
  • Evening entertainment
  • Books

Outdoor areas

  • Rooftop terrace
  • Charcoal grills
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Printer
  • Laptop workspace
  • Coworking space

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Lift
  • Lift door width (centimetres): 120
  • Hardwood flooring in room
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 89
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • Near the airport
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 rooms
  • 9 floors
  • 1 building
  • Built in 2023
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Westlake Pearl Aparthotel & Spa - By Pegasy Group

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 80000 for adults and VND 80000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: VND 300000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pearl WestLake ApartHotel Spa
Westlake Pearl Aparthotel & Spa - By Pegasy Group Hanoi
Westlake Pearl Aparthotel & Spa - By Pegasy Group Aparthotel

Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 3 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

8.0/10

Cleanliness

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Nice little stay away
Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Stayed 1 night in May 2024

2/10 Terrible

Van

Travelled with family
Disliked: Cleanliness, room comfort
The room conditions are poor
Stayed 1 night in May 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
Stayed 4 nights in Apr 2024

8/10 Good

Jerry

Stayed 1 night in Feb 2024

10/10 Excellent

Mei Yu

Business traveller
Liked: Cleanliness, room comfort
will come again :)
very good location, great neighbourhood, great service
Stayed 3 nights in Oct 2024

10/10 Excellent

SAI KIT

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good scenery. Clear and tidy, Good service attitude
Stayed 5 nights in Sep 2024

10/10 Excellent

dung

Liked: Cleanliness, room comfort
wonderful hotel
I had a wonderful stay at the hotel. Location was central, room was clean and modern
Stayed 1 night in Jul 2024

10/10 Excellent

JUNSUK

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

To

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rất sạch sẽ, nhân viên thân thiện. Có nhà hàng trên tầng thượng view hồ tây siêu đỉnh.
Stayed 1 night in Jun 2024

10/10 Excellent

Tú

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Các bạn lễ tân , bell , buồng rất nhiệt tình giúp đỡ tôi , phòng sạch sẽ view đẹp , đây chắc chắn là nôi tôi sẽ quay lại thường xuyên !
Stayed 1 night in May 2024

4/10 Poor

yosimi

Business traveller
Disliked: Cleanliness, room comfort
部屋はとても快適でしたが・・・・・・楽しかったです。
部屋はとても快適でしたが、前の宿泊客の生ゴミがシンクの下のゴミ箱に残っており　コバエ？と異臭がしました。 　毎日　掃除をお願いしました。２泊目　２枚あつたタオルが１枚になってバスマットが下駄箱の上に　使用済みがおかれたままになっていました。3泊目　残り１枚になっていたタオルが　交換されていなくて又　使用することになりました。 　部屋のスリッパが　右右で　面白くて写真を撮りました。右右でも　履けました。たくさん　笑って楽しかったです。 　また、宿泊しますね。　ありがとうございました。
Stayed 4 nights in Apr 2024

4/10 Poor

Rebecka

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Toàn

Liked: Cleanliness, amenities, property conditions & facilities
Chúng tôi đã có một trải nghiệm tuyệt vời ở đây, phòng đầy đủ tiện nghi, nội thất hiện đại vì căn hộ hoàn toàn mới, gần các của hàng Vinmart và CircleK. Nhân viên thân thiện và giúp đỡ