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Thuc at 3am

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Thuc at 3am

Front of property
Dining
Panoramic Double Room, 1 Queen Bed, Ensuite
Porch
Restaurant

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
45 Bat Su Street, Hoan Kiem, Hanoi, 10000
  • Hanoi Old Town Night Market
    6 min walk
  • Dong Xuan Market
    6 min walk
  • Ta Hien Street
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Ensuite

Deluxe Double Room, 1 Queen Bed, Ensuite

Deluxe Double Room, 1 Queen Bed, Ensuite

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for City Studio, Ensuite

Select Comfort beds, in-room safe, soundproofing, free WiFi

City Studio, Ensuite

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Panoramic Double Room, 1 Queen Bed, Ensuite

Select Comfort beds, in-room safe, soundproofing, free WiFi

Panoramic Double Room, 1 Queen Bed, Ensuite

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is €17
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includes taxes & fees
8 Dec - 9 Dec
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About this property

Thuc at 3am

Guesthouse with a 24-hour front desk, a short walk to Hanoi Old Town Night Market
A restaurant, a bar/lounge, and concierge services are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Thuc at 3am offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature Select Comfort mattresses. A pillow menu is available. 24-inch LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, bidets, and complimentary toiletries. This Hanoi guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Thuc at 3am, you're just a quick walk from Hanoi Old Town Night Market. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Only motorcycle parking on site, free nearby parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Hanoi Old Town Night Market and Dong Xuan Market
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Thuc at 3am. Only motorcycle parking is available on site, but there's also free nearby parking.

This Hanoi guesthouse is smoke free.

Thuc at 3am has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Select comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 24-inch LCD TV
  • TV channels
  • Premium channels

More

  • Access via exterior corridors
  • Free newspapers
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Property is also known as

Hanoi Lotus
Thuc at 3am Hanoi
Hanoi Lotus Hostel
Thuc at 3am Guesthouse
Thuc at 3am Guesthouse Hanoi

Thuc at 3am Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 53 reviews" "
Rating 8 - Good. 14 out of 53 reviews" "
Rating 6 - Okay. 13 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 5 out of 53 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
font desk lady
the front desk lady was so nice to us :)
Stayed 6 nights in Aug 2024

8/10 Good

Garzon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well-located. Despite it being in the middle of the city center, it is not a noisy room. So you can relax after a whole day tour. Cleanliness is ok. Just be sure that when the hotel says "we upgraded" your room, it is really for an upgraded one. It is not a room that they wanted to change you into because they hope to have more guests in the other rooms.
Stayed 2 nights in Jul 2024

8/10 Good

Sky

Travelled with partner
Liked: Staff & service
Good
Stayed 1 night in Apr 2024

10/10 Excellent

David James

Stayed 7 nights in Mar 2024

10/10 Excellent

Jose, Yangon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin anytime, 24-hour checkin with prior advise. Staff are very helpful in finding your way around Hanoi.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
SCAM! We booked this hostel but when we arrived were told there was a 'problem' with our room. Not overbooked, nor would they tell us what the problem was. Due to this 'problem', they had booked us in to a disgusting shack of a hotel down the road for the same price! When we said we wouldnt be staying there they then refused to refund us. AVOID!
Stayed 2 nights in Mar 2019

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service I've ever had
I don't normally leave reviews, but felt the need to for my stay at the Lotus. We recieved an unparalleled level of service which ive never seen before. The staff went out of their way to be as friendly and accommodating as possible. The owner actively sits down with you and asks you what you plan to do in Hanoi and offers advice and service. The staff smiles and greets you whenever you enter or leave. The place isn't without its flaws but at the price it's nothing to complain about. The tv was small but we only used it as background noise. My husband thought he smelled mold the first day (I did not) which he bought an air freshener the first day for. It evidently fixed the issue. The bed wasn't very soft, and the furniture was ikea level, but I didn't come to Hanoi to spend time in my hotel room. I've never before had a hotel owner give me his card and say if I ever got lost he'd personally come and pick me up.
Stayed 7 nights in May 2018

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hostel
Good value hostel with very friendly staff and owner. Is more of a budget hotel really. Breakfast was very good!

6/10 Okay

Verified traveller

Liked: Cleanliness
Location of this hotel was good. Friendly staff. Close to lake, church, opera house and shops
Stayed 1 night in Feb 2018

6/10 Okay

ryan, chicago

Disliked: Cleanliness, property conditions & facilities, room comfort
Ice cold water in shower. Room was alright
There was zero hot water in hotel for 2 days. Asked front desk about it. They said run it for 15 minutes. I ran it for 30 minutes still never got hot.disappointing. room was somewhat clean. Staff was ok
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city centre
Nice location. Near to where all the tourists normally stay in hoan kiem.. A bit noisy at night dud to traffic. Clean bed and friendly staff.
Stayed 1 night in Jan 2018

10/10 Excellent

Emily, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff!
The staff was amazing! Always making you feel like family. The beds are comfy with good pillows and blankets. They also let us store our luggage there when we went to Ha Giang for the motorbike loop! When we got back from the loop, it was my birthday and the staff surprised me with a birthday cake! Would highly recommend this hostel to any one!
Stayed 1 night in Dec 2017

8/10 Good

Marios , Sydney

Liked: Cleanliness, staff & service
Perfect stay
The hostel is perfect for travelers on a budget. It is centrally located in old hanoi and close to all services. The staff make it like a home and you're part of the family. Definitely be staying here again
Stayed 5 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
oh, this is the review for the booking they told me marked as no show, apparently no true as i can leave it, so, thanks for helping me, and honestly even asking me to leave a 10 star review after u did get my money for 2 nights instead of 1. funny, you know sometimes flexibility and trying to help your guest is more valuable than any free-by or facilities. Make sure your booking is perfect otherwise the owner will not try to help you at all. Free breakfast and wifi ok, rest need attention. Bathrooms are very dirty and i had to ask for toilet paper twice. if u have mobility issues ask not to be on the 3rd floor, stairs are quiet narrow. And the rooms don t have what the descriptions says. Windows on the street, so very noisy.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a big NO!
Well, you know sometimes flexibility and trying to help your guest is more valuable than any free-by or facilities. Make sure your booking is perfect otherwise the owner will not try to help you at all. Free breakfast and wifi ok, rest need attention. Bathrooms are very dirty and i had to ask for toilet paper twice. if u have mobility issues ask not to be on the 3rd floor, stairs are quiet narrow. And the rooms don t have what the descriptions says. Windows on the street, so very noisy.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
This hotel is in cbd which you can go everywhere easily.
Stayed 2 nights in Jun 2017

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Convenient hotel
We only stayed one quick night. Bed was comfortable and room was clean. The room is at the top of five flights of stairs, though, so we were lucky we had backpacks! Missed breakfast sadly, too. Great location in the old town.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value in old Hanoi.
This was a well-run and clean hostel in old Hanoi close to several good food options. The young staff speak English well and are very helpful. It is very good value for the low cost charged for the rooms here. Overall, the place just has a nice atmosphere.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean hostel
Basic hostel with excellent service and great vibe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Tadashi

Liked: Staff & service
部屋は及第点
私が泊まった部屋は予約の写真の部屋とは全然違った。(サイトの写真全部見たら泊まったのと同じ部屋あったけど…笑) もしかするとこちらがフライト中でホテルからのメッセージに気付けなかったのもあるかもしれないしそこまで気にしてはいないけどね。 部屋は掃除は最低限で適当な感じかな、エアコンはあまり効きは良くない。でも、強力な扇風機もあるからとりあえずは大丈夫です。 ホテルのスタッフもいい感じの人達でした。 場所は少し喧騒から外れた旧市街の西側。地元の人達が行く飲食店が多い感じで自分は好き。 バス停は近くにあまりないのでバス移動するならば不便です。
Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon rapport qualité /prix. Le monsieur à l’accueil est très gentil mais ne parle pas un mot d’anglais. Notre chambre avait une petite cuisine mais nous n’avions pas de serviettes de toilette.
Stayed 2 nights in May 2024

2/10 Terrible

Federica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alloggiavamo nella stanza 201, a parte la scarsa pulizia, la cosa inammissibile con quelle temperature ed umidità era l'aria condizionata non funzionante! Abbiamo trascorso 2 notti d'inferno! Dopo la prima abbiamo chiesto il cambio camera ma ci hanno detto che l'avrebbero aggiustata. Al nostro ritorno, alla sera, ovviamente questo non era avvenuto e, con la scusa che non c'erano altre camere disponibili, ci hanno lasciati bollire in stanza. Premetto che all'esterno della struttura c'era la scritta che c'erano camere disponibili! Evitare se potete!
Stayed 2 nights in Apr 2024

6/10 Okay

shumpei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024