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26 Mar 2019 by Vi Van Thuy
Dear Sir/Madam, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our place and airport transfer service are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
17 Apr 2018 by Vi Van Thuy
Dear Paul, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. It is also a pleasure to learn that you have enjoyed your experience at location and staff. Besides that, we sincerely apologize pool space and breakfast did not meet your expectation. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager
31 Oct 2019 by Vi Van Thuy
Dear Sir/Madam, We are very proud to learn how you enjoyed your stay at our The Lapis Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property. Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon! Sincerely yours, Nguyen Phuong Chi (Ms) General Manager
The Lapis Hotel offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 538 square feet (50 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Lapis Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Hanoi hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
The Lapis Hotel offers 70 accommodations with minibars and laptop-compatible safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Lapis Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
