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Sunrise Hanoi Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunrise Hanoi Hotel

Executive Deluxe | Terrace/patio
Rooftop terrace
Reception
Executive Deluxe
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
716 Bach Dang , Quan Hai Ba Trung, Hanoi
  • Hanoi Opera House
    3 min drive
  • Bò Tơ Tây Ninh Tài Sanh - Bạch Đằng
    4 min walk
  • Long Bien Bus Station
    4 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    45 min drive

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

View all photos for Executive Deluxe

Executive Deluxe

Executive Deluxe

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Similar properties

Room

Maison D'Hanoi Hotel

Spa
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (86)
The price is €21
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Maison D'Hanoi Hotel

About this property

Sunrise Hanoi Hotel

Riverfront hotel connected to the convention center in Hai Ba Trung with free valet parking
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a sauna, a 24-hour business center, and a conference center are onsite. Change of towels is available on request.
Sunrise Hanoi Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
With your stay at Sunrise Hanoi Hotel, you'll be connected to the convention center and within walking distance of Hanoi Opera House. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Free valet parking, self parking, and extended parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Just a 3-minute drive from Hanoi Opera House and a few minutes from Hoan Kiem Lake
  • Airport, train station, and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and coworking spaces are available. Event space at this hotel measures 325 square feet (30 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the business-friendly Sunrise Hanoi Hotel. An area shuttle within 50 kilometers and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available. A complete renovation of Sunrise Hanoi Hotel was completed in July 2024.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

The hotel hosts a free manager's reception daily.
Sunrise Hanoi Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a carport
  • Free off-site parking within 3 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 50 kilometres
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike cleaning
  • Bike parking
  • Bike shuttle
  • Bike storage
  • Electric bike charging stations
  • Private picnics
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Dining table
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (325 square feet of space)
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Area rugs in public areas
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 81
  • Grab bar in bath
  • Bath grab bar height (centimetres): 50
  • Grab bar in shower
  • Shower grab bar height (centimetres): 50
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 50
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 53
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 50
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Step-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 100

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic soft drinks bottles
  • Renovated entire property – July 2024
  • Romance packages available
  • Rooftop garden
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar
  • Paper towels
  • Spices

More

  • Access via exterior corridors
  • Children's slippers
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Fireplace
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Printer
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunrise Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 200000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Sunrise Hanoi Hotel offers transfers from the airport and bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sunrise Hanoi
Sunrise Hanoi Hotel Hotel
Sunrise Hanoi Hotel Hanoi
Sunrise Hanoi Hotel Hotel Hanoi

Sunrise Hanoi Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 4 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Couple - gap year
The hotel is old and in desperate need of redecorating. Our room was very damp with mould on the walls - the cleaners were great but the damp has got in to the walls. The staff were lovely and very helpful. Breakfast wasn’t for westerners - no eggs but there was toasts. The price was good and this was the only reason we stayed 😁
Stayed 3 nights in Nov 2024

4/10 Poor

Ghada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy and Not a good location
The room was supposed to have a city view but ended with overlooking a noisy ranks and junks. Room was so noisy I couldn’t sleep all night. Plus location is not as advertised.
Stayed 1 night in Oct 2024

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had very good experience. the location and viwe are very nice and the staf was very helpful and frindly.
Stayed 9 nights in Sep 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Naree, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Away from Tourist Traps by the Red Riv
Overall I had a great experience at this hotel. The staff was extremely friendly and treated me like VIP. They called for me taxis upon request and when I asked questions like how not to get scammed by taxi drivers, they had great advice for me. The staff's level of English range from passable to extremely fluent. If you speak slowly and clearly they will understand you and will do everything they can to help you and make your stay comfortable. The good and bad thing about the location of this hotel is that it is located on a small street, so people who are not used to Hanoi traffic may have some trouble getting around on foot at first. To get anywhere from this hotel you have to cross a huge street that is not for the faint of heart. But at the same time, if you have the fortitude to walk own this street, you can see the real lives of the locals. This hotel is an amazing deal. Not sure how long they will keep their prices so low.
Stayed 10 nights in Feb 2018

6/10 Okay

Vanesa

Bien
La atencion fue muy cordial pero estaba ubicado en una zona muyyyy fea, alejado de la old city
Stayed 1 night in Nov 2017