See all properties

Hanoi Inner Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Hanoi Inner Hotel

Lobby
View from room
Minibar, in-room safe, desk, soundproofing
City view
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Hang Gai Street
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Hanoi La Cascada House & Travel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.9 out of 5, Exceptional, (162)
The price is €36
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hanoi La Cascada House & Travel

About this property

Hanoi Inner Hotel

Lakefront hotel with a 24-hour front desk connected to a shopping center in Hanoi
Along with a restaurant, this smoke-free hotel has a snack bar/deli and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Hanoi Inner Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant, and a snack bar/deli are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from St. Joseph's Cathedral of Hanoi and 6 minutes by foot from Hoan Kiem Lake
  • Airport, train station, and beach shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee.

This 3.5-star Hanoi hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Onsite venue - This restaurant specializes in Vietnamese cuisine.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (VND 200000 per night)
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Fireplace
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards
Hanoi Inner Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mimi Pham

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable, good price and highly recommended
I came back to this hotel for the 2nd time. Very spaces and clean room, close to everything. Love it and highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The hotel was centralized in the Old Quarter and walking distance to the lake and surrounding shopping areas and restaurants. We enjoyed our stay very much!
Stayed 8 nights in Oct 2024

8/10 Good

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

HILARY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lucy was very friendly and kind. If you want a comfortable hotel that is in the heart of things, this is for you. Rooms cleaned every day. Loved Hanoi. Amazing city.
Stayed 2 nights in Oct 2024

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so lovely and very accommodating. They stored my luggage for hours and said it was no problem at all. The only thing I think they could improve on is the bedding, which was cleanish but could be nicer. Everything else was great
Stayed 2 nights in Oct 2024

2/10 Terrible

Eun kyung

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all, not greeting at all when check in, no smiling, seemed they were busy with other things. The property described a roof top and city view, however there’s no roof top, top floor is for residential area, not city view either. All of sudden, hot water didn’t work at all, when we came back from touring with lots of sweat, due to humid weather, minibar fridge wasn’t working either, I wsa expecting literally cold drinks when I arrived the hotel from whole day tour. The building is quite old, most of them are EOL. I’ve never seen that room door operates by old school key, not a card. And the hotel provides only 2 bath towels only, not any other towels, no housekeeping service, no cleaning the room, they just swapped the 2 bath towels only. Also, the hotel describes soundproof building, however, not at all, I could hear everything even from next door. I would not recommend this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Poasa

Liked: Cleanliness, staff & service, property conditions & facilities
Central inner CBD location which is convenient
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Aimee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and genuinely cared for our expierence.
Stayed 4 nights in Jul 2024

6/10 Okay

Josephine

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Walkable and convenient. Room was not clean especially the bathroom. There were stains all over the bathroom. The shower had a tape over it to keep the wiring intact. Upon our second day we were asked where we were going and we were asked to change room as to give allowance to a new customer who had just booked the room although we had also paid for a triple room! Absolutely rediculous!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hai, philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and welcoming receptionist who helped us to reserve an early taxis to the airport @ 4am. The room is clean, spacious and functioning. Double Queen beds fits our family of 4 comfortably. Thank you and highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Bladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is advantageous.
Stayed 2 nights in May 2024

8/10 Good

Loi

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in May 2024

8/10 Good

Huong

Liked: Cleanliness, amenities, property conditions & facilities
It is clean but old such as old towels, toilet. The staff is friendly, service is ok. Close to the lake and good restaurant.
Stayed 3 nights in May 2024

6/10 Okay

Agnes Lamoka Mario

I didn’t like that they provided drinks in the fridge but you had to pay for it
Stayed 7 nights in May 2024

2/10 Terrible

Irwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
property was not what was listed on the ad. when i arrived they told me that i will be staying at their 'second' hotel and had to get a ride there. upon arrival, the room had a faulty ac and mold on the bottom of the beds.
Stayed 1 night in Apr 2024

10/10 Excellent

Johnny

Stayed 1 night in Apr 2024

6/10 Okay

Richard, Lakewood

Not very clean. Older hotel with old fashion key locks. Good location.
Stayed 6 nights in Mar 2024

2/10 Terrible

Mario

Travelled with partner
Disliked: Amenities, property conditions & facilities
This has been the worst stay ever. First, we I didn’t get what we booked for. There were no room left in the hotel when we checked in. Had to go to a different one which was really bad. Small, dirty and no amenities. We stayed one night and had to change back to the original hotel which was not great at all. We didn’t get the room we were supposed to. No view and poor conditions of the room and building. This made the stay really unenjoyable. The staff manager the next day couldn’t understand why this happened. She was sorry and ended up paying for our taxi ride to the airport. Good gesture, but doesn’t change the fact that we were really uncomfortable and very much inconvenienced by the experience. I would definitely not recommend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Maurice, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the Capital Hotel, a sister property across the street. The room was a spacious, modern, nice shower and had a balcony which was great to spend time on to relax. Staff were amazing, friendly, sincere and gracious. The breakfast included was very good. I would come back for sure.
Stayed 1 night in Feb 2024

6/10 Okay

phorn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The picture on the website doesn’t even look the same, hot water wasn’t working, tv wasn’t working, very noisy hotel, also we have to ask for bath towels for the room, I would not book here again,
Stayed 4 nights in Jan 2024