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5.0 out of 5

"Staff are very friendly and helpful... breakfast is excellent with a lot of choice.. good location and in walking distance of everything you might nee ... " More

By a verified traveller on Tue 04 Apr 2017

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Honeymoon Double or Twin Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Triple Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Quadruple Room, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Double or Twin Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hanoi Inner Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant and a snack bar/deli are available.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from St. Joseph's Cathedral of Hanoi and 6 minutes on foot from Hoan Kiem Lake
  • Airport, railway station and beach shuttle service available for a fee

Hanoi Inner Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hanoi Inner Hotel

Everyone (2) Couples (1)
5 out of 5

Ideal location

Staff are very friendly and helpful... breakfast is excellent with a lot of choice.. good location and in walking distance of everything you might need to see.. The rooms are good and spacious.. Overall we enjoyed our stay at the Splendid Star hotel.

Posted by on 4 Apr 2017

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Comment from Hotel Management

10 Feb 2018 by Andy

Dear Valued guests, Thank you so much for spending your time on writing review for us! It showed how you enjoyed staying with us. We really appreciate! Yours sincerely .

5 out of 5

Great stay

Pros: Helpful staff
Cons: Nothing
Location: Fantastic location close to the Cathedral
Excellent location, good accommodation and extreme helpful staff

Posted by on 24 Oct 2016

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Comment from Hotel Management

10 Feb 2018 by Andy

Dear Valued guests, Thank you so much for spending your time on writing review for us! It showed how you enjoyed staying with us. We really appreciate! Yours sincerely .

5 out of 5
das Frühstücksbuffet könnte grösser sein, aber das Hotel hat nicht so viele Zimmer und daher ist das kleine Buffet angemessen. Speisen werden zudem frisch zubereitet (:

Posted by on 26 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Splendid Hotel Team

Dear valued guest, Thank you very much for your kind review and reservation at our hotel. The compliments would motivate us to push ourself harder, on the other hand, the complaints would help us to accomplish our services. We are delighted to have you as our beloved guest and hope that you have had a great vacation at Splendid hotel. We have been quite far away from perfection so if there is something that hasn’t reached to your expectation or satisfaction, I really hope for your understanding and sympathy.

About the Splendid Star Boutique Hotel

Location No 19, Au Trieu Street, Hanoi, 10000

Property Features

There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours), a beach shuttle and a train station drop-off service are available for a fee. The business-friendly Hanoi Inner Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. This 3.5-star Hanoi hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Hanoi Railway Station (1.4 km / 0.9 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and beach shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Fireplace
  • Minibar
  • Computer
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Fridge
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests can enjoy buffet breakfast for a fee.

On-site venue – This restaurant specialises in Vietnamese cuisine.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Hanoi Inner Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 250000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hanoi Inner Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

For guests' safety, the property includes window guards in all accommodation.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 4
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self-parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Splendid Hotel
  • Splendid Boutique
  • Splendid Boutique Hotel
  • Splendid Star Boutique
  • Splendid Star Boutique Hanoi
  • Splendid Star Boutique Hotel
  • Splendid Star Boutique Hotel Hanoi
  • Splendid Star Hotel
  • Star Boutique Hotel
  • Hanoi Inner Hotel Hotel
  • Hanoi Inner Hotel Hanoi
  • Splendid Star Boutique Hotel
  • Hanoi Inner Hotel Hotel Hanoi
  • 7S Hotel Splendid Star Boutique

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.