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Somerset West Point Hanoi

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Somerset West Point Hanoi

Reception
Executive Room, 4 Bedrooms | Private kitchen
Executive lounge
Front of property – evening/night
Executive Apartment, 3 Bedrooms | Room amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
No.2 Tay Ho Road, Hanoi
  • West Lake
    6 min walk
  • Hachi ju-hachi shouten Hanoi 八十八商店
    1 min walk
  • Long Bien Bus Station
    4 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    27 min drive

Room options

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Room amenity

Executive Apartment, 2 Bedrooms

  • 96 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Room amenity

Deluxe Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 38.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms | Room amenity

Executive Apartment, 3 Bedrooms

  • 151 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | Room amenity

Premier Apartment, 2 Bedrooms

  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 4 Bedrooms

Executive Room, 4 Bedrooms | Private kitchen

Executive Room, 4 Bedrooms

  • 180 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 2 Twin Beds

Similar properties

Living area

Oakwood Residence Hanoi

Pool
Kitchen
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (118)
The price is €108
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Oakwood Residence Hanoi

About this property

Somerset West Point Hanoi

Family-friendly Hanoi aparthotel in Tay Ho with 2 restaurants
Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and an electric kettle, and other amenities include room service and a separate tub and shower.
Somerset West Point Hanoi offers 284 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Somerset West Point Hanoi. During your stay, you're just a quick walk from West Lake. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle. This upscale aparthotel has 284 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dryer, and a flat-screen TV
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 6 minutes by foot from West Lake and a 5-minute drive from Quan Chuong Gate
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Somerset West Point Hanoi offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a complimentary children's club, and concierge services are also featured at the family-friendly Somerset West Point Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.
Somerset West Point Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle

Family friendly

  • Children stay for free (see details)
  • Free children's club
  • Free cot/infant bed
  • Children's pool
  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Water dispenser
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: VND 290000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: VND 750000.0 per day

Bathrooms

  • Separate bath and shower
  • Hairdryer
  • Towels provided
  • Shampoo
  • Free toiletries
  • Slippers

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • VND 577500 per pet per night
  • 2 total (up to 10 kg per pet)
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free local calls
  • 24-hour front desk
  • ATM/banking services

Location highlights

  • In the entertainment district

Things to do

  • 24-hour fitness centre
  • Free bike hire on site

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 284 rooms
  • 25 floors
  • 100% renewable energy
  • Recycling
  • Energy-saving switches

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: VND 577500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 290000 per person
  • Airport shuttle fee: VND 924000 per vehicle (one-way)
  • Pet fee: VND 577500 per pet, per night
  • Rollaway bed fee: VND 750000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Somerset West Point Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Somerset West Point Hanoi Aparthotel
Somerset West Point Aparthotel
Somerset West Point
Somerset West Point Hanoi Hanoi
Somerset West Point Hanoi Aparthotel
Somerset West Point Hanoi Aparthotel Hanoi

Somerset West Point Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 185 reviews" "
Rating 8 - Good. 42 out of 185 reviews" "
Rating 6 - Okay. 8 out of 185 reviews" "
Rating 4 - Poor. 2 out of 185 reviews" "
Rating 2 - Terrible. 0 out of 185 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big room and very clean. It will be much better when the road work is finished.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, good customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, room comfort
Great value for money hotel in Hanoi
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana, Carpinteria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean. Just the construction around the property was not good.
Stayed 3 nights in Nov 2023

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Stayed 6 nights in Aug 2023

8/10 Good

Yen Yuin

Travelled with family
Liked: Cleanliness, room comfort
The place is comfortable and clean
Stayed 2 nights in Dec 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Zachary

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located near the main roads and busy street. Roadway noise is still bearable. There were 2 convenient stores, a small shopping center near the property makes grocery shopping easier. All are within walking distances. The downside of the property is the Soundproof of the room. Had a noisy neighbors who were party till midnight.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
They have good restaurant and pool however could have the maintenance and shuttle schedule announced ahead of time and online. Need to have their own service desk email address for communication
Stayed 3 nights in May 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Wai Yi

Disliked: Cleanliness, staff & service, room comfort
4 rooms for 8 people. But there are only 6 sets of toiletries. Also not every room had slippers and laundry bags. The staff is not helpful with air-conditioners setting.
Stayed 1 night in Apr 2019

10/10 Excellent

Ron, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience store was just across the road, nearby shopping malls and eatery easily accessible.
Stayed 3 nights in Apr 2019

10/10 Excellent

Dino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fast internet, awesome gym, Starbucks next door (literally). Just perfect.
Stayed 2 nights in Mar 2019