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Premier Loft, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Loft, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Loft, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Loft, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Pentstudio West Lake Hanoi, you're just a quick walk from Lotte Mall Tay Ho. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym, a playground and bicycles to rent
  • Just a 2-minute drive from West Lake and 8 minutes from Hoan Kiem Lake
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

About the Pentstudio West Lake Hanoi

Location 699 Lac Long Quan Street, Hanoi, 10000

Property Features

Pentstudio West Lake Hanoi offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Pentstudio West Lake Hanoi also features spa services, dry cleaning/laundry services, and room service (during limited hours). An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 151 guestrooms or units
  • 20 levels
  • Conference rooms
  • Built in 2019
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hanoi Railway Station (8 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pentstudio West Lake Hanoi offers 151 air-conditioned accommodations with washers/dryers and a safe. Accommodation at this 4-star hotel has kitchenettes with separate dining areas. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. This Hanoi hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Washer and dryer
  • Dining room
  • In-room dining (limited hours)
  • LCD television
  • Electric kettle
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Madam Sen – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pentstudio West Lake Hanoi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 940000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: VND 577500 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 195000 per person
  • Airport shuttle fee: VND 867000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: VND 577500 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 940000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pentstudio West Hanoi Hanoi
  • Pentstudio West Lake Hanoi Hotel
  • Pentstudio West Lake Hanoi Hanoi
  • Pentstudio West Lake Hanoi Hotel Hanoi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.