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Oakwood Residence Hanoi

4.0 star property

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Photo gallery for Oakwood Residence Hanoi

Breakfast served
Reception
Indoor pool
Balcony
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Outdoor space

Explore the area

Map
No.17, Lane 35, Dang Thai Mai Street, Hanoi, 100000
  • West Lake
    ‪6 min walk‬
  • Ho Tay Water Park
    ‪5 min drive‬
  • Dong Xuan Market
    ‪6 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

Deluxe Studio, 1 King Bed

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Studio, 1 King Bed

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Studio, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Deluxe Studio, 2 Single Beds

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (Deluxe)

Fridge, microwave, oven, stovetop

Family Room, 2 Bedrooms (Deluxe)

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Room, 2 Bedrooms

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Oakwood Residence Hanoi

Aparthotel with free valet parking, a short walk to West Lake
This aparthotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a coffee shop/cafe, and a business center. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a refrigerator, and guests will appreciate thoughtful touches like free minibar items and bathrobes.
Oakwood Residence Hanoi offers 262 air-conditioned accommodations with all-in-one washer/dryers and minibars (stocked with some free items). Rooms open to balconies. These individually furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Oakwood Residence Hanoi, you're just a quick walk from West Lake. Free WiFi in public areas, free valet parking, and an indoor pool are available. This upscale aparthotel has 262 apartments. This property offers pet-friendly amenities like food and water bowls. Each apartment offers free WiFi and a deep soaking tub.
  • Each apartment offers a kitchen, an all-in-one washing machine and dryer, and a balcony
  • Free WiFi
  • Free valet parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 2-minute drive from West Lake and 7 minutes from Hoan Kiem Lake
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Oakwood Residence Hanoi offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business center and 2 meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Oakwood Residence Hanoi. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Hanoi aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Treat - This restaurant serves breakfast only. Reservations are required.

Languages

English, Japanese, Vietnamese

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free valet parking on site

Family friendly

  • Free cot/infant bed
  • Children's pool

Restaurants on site

  • Treat

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 300000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Dining table
  • Stocked minibar (select free items)

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Deep-soaking bath
  • Bathrobes
  • Soap
  • Shampoo
  • Toilet paper
  • Slippers
  • Hairdryer
  • Bidet

Entertainment

  • 43-inch smart TV with digital service

Outdoor areas

  • Balcony
  • Terrace
  • Vegetable garden
  • Garden

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Business centre
  • Office
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • VND 150000 per pet per day
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Soundproofing
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Chef
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone

Location highlights

  • In the business district
  • In the city centre

Things to do

  • Fitness centre
  • Free bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 262 rooms
  • Individually furnished
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Composting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: VND 150000 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Pet fee: VND 150000 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Oakwood Residence Hanoi Hanoi
Oakwood Residence Hanoi Aparthotel
Oakwood Residence Hanoi Aparthotel Hanoi

Oakwood Residence Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 131 reviews
Rating 8 - Good. 29 out of 131 reviews
Rating 6 - Okay. 3 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

hayley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely stay in Hanoi, it was a little far from activities and the old quarter but overall we loved our stay here! Great view, great hosts, highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Belva

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Joyce

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent. So kind and helpful at any turn. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

anthea kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great city hotel! Right near shops, train & restaurants. Clean, big room perfectly suited for our family with four children. Pool area and restaurant were great! Buffet breakfast had lots of options and was a great way to start the day. Lovely hotel, staff were very helpful and accomodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Alfio

Travelled with family
Liked: Cleanliness, room comfort
A Perfect Stay at Oakwood Residence, Hanoi
My family and I (2 adults 3 teens) recently stayed at Oakwood Residence in Hanoi, and it exceeded all my expectations. The location is fantastic, within close walking distance to charming lakeside restaurants and bars, convenience stores, and shopping areas. It's ideal for anyone looking to explore the vibrant city life of Hanoi. The building itself is run like a top-notch hotel, complete with a concierge and doorman who made every entrance and exit seamless. The facilities are outstanding, with a great on-site restaurant, a large indoor swimming pool, gym, sauna, and steam room located on the top level. The rooms are super modern and impeccably clean, providing all the comforts and amenities of home. The apartment was equipped with a washing machine and dryer, modern appliances, and a full kitchen, making longer stays incredibly convenient and comfortable. The staff were absolutely amazing – knowledgeable, professional, and incredibly friendly. Their attentiveness and willingness to help made my stay even more enjoyable. I highly recommend Oakwood Residence for anyone visiting Hanoi, whether for a holiday or a longer-term stay. If I were to live in Hanoi, this would undoubtedly be my choice of residence. I cannot recommend it more!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Chun Yin Kevin, Singapore

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location with local food options
Stayed 3 nights in May 2024

10/10 Excellent

Manfred

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Yon

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's quite far from shopping and the city centre but the apartment is very nice, would stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

Sukhyang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jungeun

Liked: Cleanliness, amenities, property conditions & facilities
Good service and cleanness
Stayed 3 nights in Dec 2023

10/10 Excellent

Kam Tim

Liked: Cleanliness, amenities, property conditions & facilities
The view is very good and environment is quiet and comfortable. Will go again .
Stayed 2 nights in Dec 2023

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Odd location seemingly tucked into an alley. But the building was very nice, as was my room. Only glitch was a bizarre sound of water rushing through the ceiling over my bed. Presume it was from a shower above, but the sound was very loud and weirdly in the main/bedroom as opposed to bath. Nice little bananas were welcomed as I arrived after restaurant and bar closed.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing property to stay at. We came here after a couple days in old town area and it was nice to have a modern luxury hotel that had great amenities. Rooftop pool was awesome for the family to enjoy. Staff were all friendly and very helpful. Would recommended this property and would stay here again!
Stayed 3 nights in Nov 2023

8/10 Good

LEI HUI

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
services
Stayed 3 nights in Oct 2023

8/10 Good

William

Stayed 1 night in Jun 2023

10/10 Excellent

Paul John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a night upon arrival in Vietnam. Great and friendly staff. We missed checking out the pool. Should have spent 2 nights in Hanoi instead.
Stayed 1 night in Mar 2023

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for our quick one night stay. Attentive. No currency exchange at hotel. Washer/Dryer unit on each balcony. Quieter area than Old Town, but some places within walking distance.
Stayed 1 night in Mar 2023

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 8 days, excellent base for exploring Hanoi, both city centre and outwith. First class amenities, very clean, polite staff, hotel very good.

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fab place to stay and escape the madness of Hanoi. Lovely pool and fitness area, fab breakfast and Treat restaurant was also tasty! A really nice mix of guests that we even spent time with. You will need the Grab app to get taxis around Hanoi but honestly coming back to Oakwood was fab! Staff are beyond lovely and we even extended an extra night as so comfortable. Thanks for a great staff and will Defo check out the Oakwood in Ho Chi Min.

10/10 Excellent

Siau Yong

Stayed 2 nights in Dec 2022