OYO 388 Ibiz Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO 388 Ibiz Hotel

Lobby
Exterior
Reception
Lobby
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
30 Hang Cot, Hoan Kiem, Hanoi
  • Dong Xuan Market
    3 min walk
  • Quan Chuong Gate
    8 min walk
  • Ta Hien Street
    9 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    38 min drive

Room options

About this property

OYO 388 Ibiz Hotel

Hotel with a restaurant, a short walk to Dong Xuan Market
This smoke-free hotel features a restaurant, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
OYO 388 Ibiz Hotel offers 25 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at OYO 388 Ibiz Hotel, you're just a quick walk from Dong Xuan Market. You'll find features like free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Dong Xuan Market and 13 minutes by foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at OYO 388 Ibiz Hotel.

This 3-star Hanoi hotel is smoke free.

OYO 388 Ibiz Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ibiz Hotel Hanoi
Ibiz Hanoi
Ibiz Hotel
OYO 388 Ibiz Hotel Hotel
OYO 388 Ibiz Hotel Hanoi
OYO 388 Ibiz Hotel Hotel Hanoi

OYO 388 Ibiz Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 18 reviews" "
Rating 8 - Good. 9 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Lou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon...rejected.
I reserved this room for my brother and his wife. It was their honeymoon, and they were rejected. Apparently, we booked the room too early in advance, something happened in their system, and our reservation was nowhere to be found. My brother and his wife had to walk around and look for another hotel late at night, after a long flight. It was obviously not the ideal situation for them to be in on their honeymoon, in a foreign country that they've never been to before.
Stayed 4 nights in Nov 2019

8/10 Good

MARTHAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little price, big service
The location was perfect if you have organized trips set up. Most of them if not all will pick you up from the old quarter. The staff was great and very accommodating. The bed was a little stiff but good experience overall !
Stayed 2 nights in Nov 2019

4/10 Poor

Abraham

Disliked: Amenities, property conditions & facilities
Nothing much to say about this property since the photos of the rooms not what in actual. My room was so small and feel like living in a matchbox no place to move around and even for mineral water we need to pay. The breakfast was worst since the buy for us outside but still free.The location was great cause its situated in the 36 street and lots of place to go around. Food wise no problems if you are non vegetarian.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, nice location. Not too far from the heart of the old quarter. The only qualm i had was that the shower drain was outside the shower stall, so the water had to get take a detour to the drain. Thankfully, it did not cause the water to rise. Happy overall.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, a short distance from the heart of the old quarter
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
great place but i wouldnt rate it 3 stars.. more of a 2stars hotel. staff was nice and helpful.. rooms are small and window is tiny. amneties are good (soap, toothbrush.. etc) location is good too
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great friendly staff. Clean room. Worth the upgrade to a suite.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. centralised to shops and i specially like the proximity to shops selling xmas stuff n thEF bright lights.
Stayed 2 nights in Dec 2018

10/10 Excellent

Karen, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff, excellent value
My husband and I were in and out of Hanoi 3 times over the last couple of weeks and stayed here, upgrading the room size each time. They were all clean and comfortable. The only reason for the upgrades was to spoil ourselves after 3 months travel in Vietnam. The staff were very helpful in helping us organize our side trips away for a few days and keep our extra luggage. Most impressive was when we arrived at the train station at 4:00am and decided to walk the 20’ to kill time as we figured there would be a wait for check in. Not so! We were recognized on arrival, a room was available for us and we were immediately checked in. I appreciate that there may be times that the hotel would be fully booked and this would not be possible but consistently everyone was willing to go the extra mile to make our stay comfortable. It was like leaving family!
Stayed 2 nights in Apr 2018

10/10 Excellent

Richacrd

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Địa điểm trung thuận lợi cho công tác và du lịch, gần chợ đêm, 5 phút ra bờ hồ, phòng đẹp, nhân viên nhiệt tình chuyên nghiệp, ăn sáng ngon, phòng giá rẻ !
Stayed 1 night in Jul 2019

6/10 Okay

jaejun

Liked: Property conditions & facilities
가격 대비 적당한 방이지만 창문이 없는 것이 흠
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

4/10 Poor

Katrin

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ikke verdt pengene
Rommet var ikke rengjort da jeg kom, til tross for at jeg kom ca 21.15 på kvelden. Rommet var uten vindu og dusjen var veldig upraktisk (hele badet ble vått). Veldig lytt, mye bråk fra frokostsalen, som ikke akkutat hadde imponerende utvalg. Hyggelig personale.
Stayed 1 night in Dec 2018

4/10 Poor

jessie, hong

Liked: Staff & service
Disliked: Property conditions & facilities
no hot shower water
Water weak cause no hot shower water. My room is in 6th floor, lift can reach this floor and need to walk some stairs. I don's know why they did drilling wall and stuffs in the morning upstairs and I can't sleep well.
Stayed 4 nights in Aug 2018

8/10 Good

Robert, Villingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen
Preis - Leistung war in Ordnung. Personal sehr freundlich.
Stayed 2 nights in Apr 2018

10/10 Excellent

Josy, Vannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel confortable , très bon accueil .
J'avais réservé cet hôtel 3 nuits pour notre début de séjour au Vietnam .. Très satisfaits du confort , de l'amabilité du personnel , de la situation géographique et du petit-déjeuner , nous avons passé 4 nuits supplémentaires . Nous avons occupé la chambre 601 puis la chambre 501 , avec balcon donnant sur la rue . Tout fonctionne bien : climatisation , wifi , douche .Nous avons bien dormi . Le personnel est très serviable et souriant : ils nous ont réservé les taxis , ils nous ont gardé notre grosse valise pendant nos escapades à Halong , Tam cot et Saigon .
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Amazing staff! We stayed there for one night and they were so kind and helpful. We left our luggages for someone to pick up on the same day but he forgot so no one contacted the hotel for 3 days (!) and yet the hotel kept our luggages the whole time! Thank you so much for that! Other then that don't expect to much, rooms were nice but as in every hotel in Hanoi - you can hear the noisy street very well (we stayed on the top floor in a room with a window). At midnight it stops as the police passes through the streets and asks for it. Hollway has a strong smell of unventilated place. Bathroom is small, but equipped and with hot water. Breakfast is served in the morning.

8/10 Good

alex, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vieux quartier de Hanoi
À 10 minutes à pied de la station Long Bien ( autobus #17 de l’aéroport ) vous êtes prêt de tout pour pas cher et très bien! Petit déjeuner inclus!! Bon voyage!
Stayed 1 night in Mar 2018