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MoonLight Tay Ho

4.5 star property

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Photo gallery for MoonLight Tay Ho

Panoramic Suite | Terrace/patio
Panoramic Apartment
Family Apartment
Grand Double Room
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
32 Yen Hoa, Yen phu, Tay Ho, Hanoi, 100000
  • West Lake
    ‪1 min walk‬
  • Hoan Kiem Lake
    ‪4 min drive‬
  • Hanoi Old Town Night Market
    ‪4 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Family Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Apartment

Traditional Apartment | Living area

Traditional Apartment

  • 55 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Living area

Panoramic Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • 110 sq m
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 70 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Lestar Hotel Hanoi

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
5.0 out of 5, Exceptional, (46)
The price is €49
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Lestar Hotel Hanoi

About this property

MoonLight Tay Ho

Luxury aparthotel with free valet parking and spa services
Along with massage/treatment rooms, this aparthotel has concierge services and dry cleaning. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include a dining area and a refrigerator, and guests will appreciate thoughtful touches like bathrobes and slippers. Limited housekeeping is available.
MoonLight Tay Ho offers 31 air-conditioned accommodations with complimentary bottled water and rice cookers. Accommodations are furnished with desk chairs and dining tables. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples.
Our customers tell us they can't get enough of the helpful staff at MoonLight Tay Ho. During your stay, you're just a quick walk from West Lake. Features include free WiFi in public areas and free valet parking, plus dry cleaning service. This luxury aparthotel has 31 apartments. Enjoy your stay with amenities like free WiFi and a deep soaking tub in each apartment.
  • Each apartment offers a kitchen, a deep soaking tub, and a dining area
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes mini golf
  • Steps from West Lake and a 3-minute drive from Dong Xuan Market
MoonLight Tay Ho offers its guests spa services, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The luxury MoonLight Tay Ho also features dry cleaning/laundry services and an elevator. Free valet parking is available.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Couples treatment rooms

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Lobster/crab pot
  • Microwave
  • Paper towels
  • Rice cooker
  • Spices
  • Toaster

Dining

  • Dining table

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible spa

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (weekdays only)
  • Iron/ironing board on request
  • Lockers
  • Newspapers in lobby (surcharge)
  • Tour and ticket assistance

Things to do

  • Mini golf

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 31 units
  • Cleaning products are eco-friendly
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MoonLight Tay Ho

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

MoonLight Tay Ho Hanoi
MoonLight Tay Ho Aparthotel
MoonLight Tay Ho Aparthotel Hanoi

MoonLight Tay Ho Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 40 reviews
Rating 8 - Good. 5 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.0/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

adam

Liked: Room comfort
Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Room was very clean, spacious and the receptionist Alice was very nice and super helpful.

8/10 Good

Anh Tuan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious room. Convenient location to local restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, room comfort
Very friendly stuff. Thanks to Alice, Tracy, and Liam, who are always ready to help. They make the stay feel like home. 👍🙏
Stayed 5 nights in Sep 2024

4/10 Poor

Faye

Travelled with group
Disliked: Cleanliness
It was a rather equipped service apartment but cleanliness could be improved - floor was dusty when we arrived and floor mat towel was stained. It was uncomfortable to walk around the house barefoot or in white socks. Water pressue from shower head was low and splatters out of the bath tub easily
Stayed 1 night in Apr 2024

2/10 Terrible

John, Albany

Disliked: Cleanliness, amenities, property conditions & facilities
Could only stay 2 nights because the area was so dirty and the air pollution was causing me migraines. Had originally booked for 15 nights. They would not refund me for the other 13 nights, so I vastly overpaid for what I got.
Stayed 14 nights in Mar 2024

10/10 Excellent

Violette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect! Walking distance from everything! 30 minute walk into the centre, the owner and receptionist gave us their numbers incase we needed any recommendations or suggestions or any basic needs really. Room was lovely and sound proofed. Lovely area. Will come back here again!

10/10 Excellent

Wilberth

Liked: Cleanliness, room comfort
Peaceful stay next to the lake
The place is amazing, room 705 had the perfect view to the lake, very useful that we had laundry and dryer machine in the room , many options to eat and drink around. Definitely I can recomend it and for sure I will stay here again.
Front of the hotel
Room 705
Balcony with the view of the lake
Bedroom
Stayed 4 nights in Feb 2024

10/10 Excellent

ALEX

Stayed 2 nights in Jan 2024

10/10 Excellent

yi zong

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Really clean and nice place to stay at. The only down side, is that it takes a while to heat up the hot water for shower. And once heated up, you only have about 15 min of hot water before it goes cold!
Stayed 4 nights in Jan 2024

8/10 Good

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff who were there to help at every moment. The rooms are cute -- the studio is perfect for anyone who wants to cook, wash clothes, etc. The shower runs out of hot water within a few minutes so you have to be quick, but other than that, it's perfect!
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathleen J,

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, affordable hotel with very kind, helpful staff. We had a suite which was very clean. This is not a luxury hotel but a very comfortable place to stay for a great price. The staff is always ready to make the stay more pleasant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yoshiyuki, NEW YORK CITY

Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and quiet. But there is a lively local shop/eatery area just behind this hotel, which is very convenient. I liked the surroundings of the hotel, and often walked around the Tay Ho lake. A lady, Alice, at the reception spoke decent English and helped me a lot understand the local market.
Stayed 4 nights in Nov 2023

8/10 Good

Satoko

Liked: Cleanliness, amenities, property conditions & facilities
A new cozy convenient service apartment hotel, in front of Tây hồ and walking distance to sightseeing places, local shopping and dining street close by. Young friendly staff is available 24 hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

hakan

Liked: Cleanliness, amenities, property conditions & facilities
very clean. aplliance is brand new. silent. a bit far from old town. but grab a bike costs 19-21k. convinient place
Stayed 3 nights in Nov 2023

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.

6/10 Okay

Sparky

Stayed 2 nights in Sep 2023

6/10 Okay

Mai Lee

Liked: Amenities
Power went out and internet was iffy kept going in and out of connection
Stayed 2 nights in Jul 2023

10/10 Excellent

Roderick

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely they looked us so well just excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Neophytos

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very welcoming. Facilities were also very spacious.
Stayed 2 nights in Jul 2023

10/10 Excellent

VAN TUAN

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Verry good
Stayed 1 night in Jun 2023

6/10 Okay

Noriko

Travelled with group
Disliked: Cleanliness, property conditions & facilities
When we arrive at hotel, inside of lift was sooo dirty.... I asked the staff to clean it, but he didn't do that.

10/10 Excellent

YOUNGOAN

Liked: Cleanliness, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

MIKU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
清潔で広く綺麗なホテル。 スタッフは英語を話すことができ、常に親切で素敵でした。 立地は旧市街から少し距離があるので 騒がしくないのがとても気に入りました。 駐車場から裏口に抜ける近道を通ると沢山の飲食店のある道に出られます。 またハノイを訪れたらここを選ぶでしょう。
Stayed 4 nights in Sep 2024