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Luxury Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Luxury Hotel

Food court
Hallway
Lobby sitting area
Interior entrance
Front of property – evening/night

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
2 Phu Doan Lane, Hoan Kiem Dist, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    4 min walk
  • Hang Gai Street
    5 min walk
  • Hoa Lo Prison Museum
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    41 min drive

Room options

View all photos for Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 28 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Suite, 1 Bedroom, Non Smoking, City View

Honeymoon Suite, 1 Bedroom, Non Smoking, City View

Honeymoon Suite, 1 Bedroom, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Luxury Shared Dormitory (6 Beds)

  • 42 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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Lobby

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Air conditioning
Business services
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3.9 out of 5, Good, (462)
The price is €16
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hanoi Charming House

About this property

Luxury Hotel

Hotel with a rooftop terrace, steps from St. Joseph's Cathedral of Hanoi
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Luxury Hotel offers 20 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Luxury Hotel, you're just a quick walk from St. Joseph's Cathedral of Hanoi. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from St. Joseph's Cathedral of Hanoi and 8 minutes by foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A rooftop terrace, a library, and tour/ticket assistance are also featured at Luxury Hotel. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 3-star Hanoi hotel is smoke free.

Luxury Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (VND 200000 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Luxury Restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Mini fridge
  • Minibar

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 460000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Rollaway bed fee: VND 460000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Luxury Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Hanoi
Luxury Hotel Hanoi
Luxury Hotel Hotel
Luxury Hotel Hanoi
Luxury Hotel Hotel Hanoi

Luxury Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 89 reviews" "
Rating 8 - Good. 36 out of 89 reviews" "
Rating 6 - Okay. 17 out of 89 reviews" "
Rating 4 - Poor. 5 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, and halong bay trip was also very great. I recommend !
Stayed 5 nights in Jun 2024

10/10 Excellent

alberto s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albertos second home
place is somewhat hidden ,but is safe.very clean.staff was very friendly and helpfull in giving info as far as tours were concerned.. and helped in arranging tours. was picked up at hotels doors for all tours.Do recommend this hotel
Stayed 12 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall!
Very nice & clean room. The staffs are friendly and helpful with tours. Great location in the Old Quarter, east walking distance to shops, restaurants & the nightmarket. Would totally recommend it!
Stayed 6 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - starting to get tired
We got a free upgrade to a family room because they had run out of the smaller rooms that we booked. The room was big and nice and comfortable, although the bathroom was a bit old and tired and needs updating (soap dispenser falling off the wall, and shower holder doesn't point the shower at you properly, so have to hold it). Still, not a bad place if you get a decent rate.
Stayed 1 night in Oct 2017

6/10 Okay

Sharon, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to lots of restaurants
Stayed 3 nights, one room was very larger with a good bathroom, but the other room had a shower on the wall which wet the toilet etc when it was used.

6/10 Okay

Lance, Vietnam

Liked: Cleanliness, staff & service, room comfort
Friendly staff and well run. we missed two of the three nights booked due to our visa but the hotel was obliging and let us stay three nights from arrival, which they did not have to do. We found multiple cockroaches in our room on the first night and the bathroom floods as there is no seal between the bath and the wall. We also found it odd the key must be given to reception when leaving the hotel at any time. Mixed experience but comfortable room.

6/10 Okay

Yoohee

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's no wonder that this hotel has had numerous Tripadvisor excellence awards, an incredible value hotel the price of a packet of cigarettes in most European countries. Central location, clean room, lift WIFI, friendly English speaking staff, and everything you could want. This was good, as others staying at this hotel will find out.

10/10 Excellent

Lalaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time staying at Luxury Hotel for the following reasons: 1) It is in a quiet neighborhood (located away from the main road); it's in a side street 2) customer service - the staff was very helpful and friendly; they speak english 3) the rooms are clean - room service everyday 4) amenities comes with good wi-fi; rooms also have a desk, cable tv, 5) room has a window with view (rooms are bright, unlike some hotels that you pay with same price that has no windows!!) 6) reasonable price for a nice spacious room 7) It is also conveniently located near many restaurants,convenience stores and shopping places ; near the cathedral

8/10 Good

Dick, Tahiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location but at end small alley
All was fine. Restaurant is two flights of stairs above the last floor of the elevator and not air conditioned. That and being situation at the end of a small alley are the only down sides.

6/10 Okay

Mary, Boston

Liked: Cleanliness, staff & service
The luxury hotel isn't luxury, but it's a good value for the money. I booked day-of and they set me up with a pick up from the airport (extra fee). My flight was delayed and I didn't land until after 1am, but there wasn't a problem still getting my ride and checking in, which was great of them as I was traveling alone and really just wanted to get to bed! They even upgraded me to their deluxe room, which was very spacious and clean. However, I was on the top floor and there sounded to be critters running around on top of my head (on the roof? Attic?). Again, the room was solid, but just worth noting.

8/10 Good

Lai Hong, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel to sleep in.
It's a good hotel to stay in.. fro the price we paid, we are more than happy to leave a generous tip for the breakfast staff. However the noise from the hotel staff shouting between floors along the stairwell isn't good practice! It must be address by management. It's not an amusement park and excessive noise causes unpleasant ambience for paying guest. Secondly, anti-noise paddings should be fitted to their furniture to avoid transmission of noise between floors.. some guests drags chairs and tables across their rooms without considerations to people staying below. Other than that I would certainly return to the same hotel if I revisit Hanoi.

8/10 Good

Kevin, Brusbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice people and very helpful. Bed a little hard and small TV but ok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff working there, very helpful

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury is in the process of making
The hotel is situatet in the old quarter but in a more quiet street/backstreet. So no noise of all the bars and the trouble of the known crazy old quarters. The welcome at the hotel is warm but also too much vendor like. Bevor seing the room we were asked if we wanted to book tickets for bus or visit. Its clear, its a service but first the room right? The room is spacious and well furnitured. The bed was confortable and the bath cleaned. The top roof breakfast is a nice change from the crouded streets. The room is "added" in a very cheap building way. Well the view is nice but it should be more of a build.room than a wooden/metal box. Luxury is something else. For the food itself, the choice is limited, not everything was available but what you get is good and made with love by the staff (1person) so bring some time with you. Staff is goodp, sometimes even too helpfull for my taste. Can get a bit noisi from reception if you get room nb 201. Good price/value Space for improvement on the luxury name. Stayed there 2 nights and were happy.

10/10 Excellent

Stefanos, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent staff great room great price will stay there again

6/10 Okay

Verified traveller

Liked: Cleanliness
Define luxury?
Okay stay, wouldn't necessarily recommend. Staff were fine barring one knob accosting us trying to sell his expensive tour when all we wanted was info on bus tickets and to go out! Probably can find somewhere similar priced in a better location with better rooms.

2/10 Terrible

ng, singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One night stay at luxury hotel
I am really sad when I saw the entrance. I am even sadder to see the room. I don't think is 3 stars hotel. Luckily I only book for one night. I book 3 rooms and out of the 3, only 1 is working well. The room was clean but not the blanket. Luckily one of the male staff help us to change one of the room but aircon also not strong. The male staff in the evening is more accomodative than the lady in the morning. The western breakfast is terrible. Very oily. Overall, better pay a little bit more to get something more comfortable than seeing the review which is not true at all.

10/10 Excellent

Ryan, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hard to leave!
great location, good staff, great view on the 7th floor. I even spilled motor oil all over a chair which would be an opportunity for a hotel to gouge someone but their damage charge was very reasonable to me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with friendly and helpful staff, good location for the old quarter of town.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort

10/10 Excellent

Rob, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in central location
Our stay at The Luxury Hotel was a very enjoyable and comfortable experience. The room was clean and provided everything we needed for a stay in Hanoi. The reception staff were great and check in was very smooth. They provided maps of the local area and pointed out key attractions and the best resteraunts to sample local food. Breakfast was cooked fresh for us each morning and we could choose from a number of dishes and drinks - the food was delicious!! Upon arrival at the hotel we spoke about booking a trip to Ha Long Bay with the hotal manager David - he ran us through the options and we booked a 3 day 2 night cruise trip around the bay. The trip was excellent and very reasonable for the level of service we received from the hotel and tour company. We paid the same price as was offered by the many booking agents around Hanoi but had door to door transfers included which was very welcome in such a busy city and added a very personal touch to the whole experience. Due to sudden changes in our trip itinerary we booked a further 2 nights at The Luxury Hotel after having to cancel another trip we had booked. The hotel staff were excellent and went beyond the call of duty in helping us reschedule flights and sort out airport transfers. We would've been lost without them!

8/10 Good

CHARLES J, Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for the money.
Once we found the hotel, it was good. It's located on a small alley. The staff was great, the building is old but in pretty good condition. Large room.