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4.3 out of 5

"Good location. Lots of shops and eating places within walking distance. Unfortunately very noisy and difficult sleeping in any front facing rooms due ... " More

By a verified traveller on Mon 16 Dec 2019

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Junior Suite balcony room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive double/twin room external window

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe double/twin room internal window

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Basement Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Terrace Suite lakeside room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at La Sinfonía del Rey Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at Lobby Lounge, a café with garden views
  • Indulge with body treatments, Swedish massages or body scrubs at La énMay Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake
  • Airport shuttle service available for a fee

La Sinfonía del Rey Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Sinfonía del Rey Hotel & Spa

Everyone (2) Couples (1)
3 out of 5
Good location. Lots of shops and eating places within walking distance. Unfortunately very noisy and difficult sleeping in any front facing rooms due to noise from the streets. We had problems with the television in our room and had to change rooms due to noise. Rooms are very small. On the plus side the staff are very helpful and friendly and willing to recify problems.

Posted by on 16 Dec 2019

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Comment from Hotel Management

21 Dec 2019 by Management Team - La Sinfonia del Rey Hotel & Spa

Dear Valued Guest, We appreciate your feedbacks and constructive comments on our facilities. Please accept our sincere apologies for the uncomfortable experiences that you had encountered. We are planning the best solutions to mitigate the noise impacts on our Guest's stay and hopefully to welcome you with flawless stay next time. Thank you and we wish you all the best.

5 out of 5
This property is in an excellent location in the center of Hanoi very close to the old quarter. The Hotel itself is newly refurbished to a very high standard. The staff are excellent and couldn't be more helpful or attentive I would highly recommend this hotel.

Posted by on 8 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Management Team - La Sinfonia del Rey Hotel & Spa

Thank you for staying in La Sinfonia del Rey Hotel & Spa and give us a wonderful compliment. We are genuinely delighted to deliver a comfortable and memorable experience with high-quality standard service for you. Your compliments and positive reviews are indeed very encouraging for us to work harder. It is fabulous to see your trust and willingness to recommend our hotel to others. We can't wait to see you in your second stay and in the meantime, we wish you all the best.

5 out of 5
sehr zentral in der Altstadt, gut erreichbar, nah zu vielen Sehenswürdigkeiten. Sehr tolle informierte personal, gute Empfehlungen betr. auswärts Essen, Shopping, Schneider, etc. Super Spa mit tollen Massagen

Posted by on 3 Aug 2022

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About the La Sinfonía del Rey Hotel & Spa

Location 33-35 Hang Dau, Hanoi, Ha Noi 10000

Property Features

La Sinfonía del Rey Hotel & Spa offers its guests a full-service spa and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly La Sinfonía del Rey Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 48 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

La Sinfonía del Rey Hotel & Spa offers 48 air-conditioned accommodations with minibars and espresso makers. 43-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Lobby Lounge – Overlooking the garden, this café only serves brunch. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a steam room.

Spa Services

La énMay Spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Number of treatment rooms 8
  • Thai massage
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

La Sinfonía del Rey Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at La Sinfonía del Rey Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Security system
  • Staffed front desk
  • Guest will receive an email before arrival 72 hours
  • Guests will receive an email with special check-in instructions
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 665000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • La Sinfonia Del Rey & Hanoi
  • La Sinfonía del Rey Hotel & Spa Hotel
  • La Sinfonía del Rey Hotel & Spa Hanoi
  • La Sinfonía del Rey Hotel & Spa Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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