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L’HÔTEL du LAC Hanoi

4.0 star property
VIP Access

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Photo gallery for L’HÔTEL du LAC Hanoi

Bar (on property)
City view
Food and drink
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
  • Hang Gai Street
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Neighbor View

Executive Double Neighbor View

Executive Double Neighbor View

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window

Deluxe Twin Internal Window

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Grand Luxury Suite

Du LAC Grand Luxury Suite | Living area

Du LAC Grand Luxury Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window

Deluxe Double Internal Window

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Suite Balcony Street View

Junior Twin Suite Balcony Street View | Street view

Junior Twin Suite Balcony Street View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite Balcony City View

Premium Suite Balcony City View

Premium Suite Balcony City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Neighbor View

Executive Twin Neighbor View

Executive Twin Neighbor View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Sunset Terrace Suite

Du LAC Sunset Terrace Suite | Terrace/patio

Du LAC Sunset Terrace Suite

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Rooftop pool

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (338)
The price is €163
for 1 room
includes taxes & fees
7 Mar - 8 Mar
GRAND HOTEL du LAC Hanoi

About this property

L’HÔTEL du LAC Hanoi

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Change of towels is available on request.
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at L’HÔTEL du LAC Hanoi . During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Treat yourself to body wraps, Swedish massages, or body treatments at the spa
  • Amenities include locker space, laundry facilities, and an elevator
  • Guests love the breakfast and restaurant
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes by foot from St. Joseph's Cathedral of Hanoi
L’HÔTEL du LAC Hanoi offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

L’HÔTEL du LAC Hanoi also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (VND 300000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Hardwood flooring in room
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L’HÔTEL du LAC Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 300000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 02439346333

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi

L’HÔTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 823 out of 938 reviews
Rating 8 - Good. 85 out of 938 reviews
Rating 6 - Okay. 22 out of 938 reviews
Rating 4 - Poor. 7 out of 938 reviews
Rating 2 - Terrible. 1 out of 938 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast buffet
Stayed 1 night in Nov 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención del personal super amigable, hicieron una linda estadía, lo unico que no nos gustó, fue q nuestra ventana daba donde era el espacio para cosas de limpieza.
Stayed 3 nights in Nov 2024

10/10 Excellent

Crystal, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs and great service. The cocktails were very good at the sky lounge. The only downside is that the bathroom is a bit small and not much counter space to put anything. It will be also good to have some luggage stands. Overall great hotel and good location!
Stayed 1 night in Nov 2024

8/10 Good

alla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at the best hotels in the world for business when I travel overseas to Asia. This was by far my favorite hotel. The staff was wonderful and I felt so secure and taken care of traveling alone for business. The area was fun and walkable to beautiful landmarks and tourist stops. The decor was stunning. My room was small with no view- but was perfect to decompress from the busy city. The bed was so comfortable. The food was really good. It should be a 5 star hotel. It is locally owned, and the staff took such great care of me with helping me with taxis and booking and excursion on my day off. Thank you all so much for making me feel safe and welcomed.

10/10 Excellent

Lisa, Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive and supportive. Spectacular breakfast spread included! Bed, pillows, and linens dreamy and so amazingly comfortable! Skybar is beautiful and the drink was delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel accommodations are very nice and clean. All hotel staff are extremely helpful and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and food especially the coffee
Stayed 3 nights in Nov 2024

10/10 Excellent

ChienHua, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Wonderful 3 night stay. Convenient, welcoming and knowledgeable staff and delicious breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Lucy

Stayed 1 night in Oct 2024

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at this hotel. Staff could not have been more helpful, friendly and welcoming. They went out of their way to make our time in Hanoi very special.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent a week in Vietnam. Started off in Hochi min then in Hanoi. Hanoi far outweighed and we really enjoyed ourselves. A big contributing factor to our memorable holiday was staying at l'Hotel du Lac. Excellence is truly a moto the staff live by as they do their utmost best to serve and treat their guests like royalty. They also are very good at proactively assessing if you are not fully satisfied with something and rectify it. We enjoyed every aspect of our stay from the beautiful deco, the neat lovely rooms, the attention to detail, the breakfast food and hospitality, the spa treatment, the reception staff, the location etc. Highly recommend this hotel. A special thanks to Chloe who made our final check out experience great and rectified a checkout issue we encountered. Would be great if the hotel rooms supplied lotion as well amd not only bath gel etc.
Stayed 3 nights in Oct 2024

8/10 Good

Bridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, excellent and helpful staff. Good breakfast options. Terrific value and location in the Old Quarter.
Stayed 4 nights in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The ideal location in the heart of Hanoi my wife and we really enjoyed our stay here and we give this hotel five stars we had a balcony deluxe suite which was absolutely perfect, plenty of room for three large suitcases in a special area of the suitea huge balcony and an amenities filled bathroom all the staff were wonderfully attentive and informative always with a smile We shared cocktails at happy hour on the rooftop bar on the 13th floor giving us a wonderful view of the city We highly recommend this Hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed with water and juice at arrival. Friendly staff. Quick check in process.
Stayed 1 night in Nov 2024

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable. The soft touches such as made to order menu in addition to the buffet breakfast is great. Also they sent us free snacks and fruits after our long day at Ha Long Bay is so thoughtful. Everyone in the hotel are so friendly. We had a room with a balcony and the windows are double glazed so no noise from the street. The size of the room is a bit tight but adequate for 2 people.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was top notch!
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel, great staff, clean, lovely breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Ava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany, LOVELAND

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely professional and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024