24 Nov 2023 by Chloe Nguyen - Customer Service Manager
Dear Mrs. Gisela, Thank you so much for taking the time to share your very positive feedback with us. I am thrilled to read that you had such a lovely time with us and that you found everything to your liking. Your comments are truly appreciated from our Management and team Once again, thank you for staying with us and we look forward to welcoming you back to us in very near future.Best regards
23 Feb 2023 by Anna Anh
Dear Mrs. Minna,Thank you for choosing L’HÔTEL du LAC Hanoi and we are very delighted to know you enjoy your staying with us. At the hotel, we strike to maintain high standard and always try to exceed your expectation.Thanks & Best regards,Anna AnhCustomer Services Manager
30 Nov 2022 by Anna Anh
Dear Mr. Franziska,Ich danke dir sehr.We appreciate you have spent time sharing the great comments of your stays at L'Hôtel du Lac Hanoi.We look forward to welcoming you back to our hotel in the future.Best regards,Anna AnhCustomer Service Manager
L’HÔTEL du LAC Hanoi offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. L’HÔTEL du LAC Hanoi also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Hanoi hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, JCB International, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.