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L’HÔTEL du LAC Hanoi

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for L’HÔTEL du LAC Hanoi

Bar (on property)
Front of property
City view
Lobby sitting area
Food and drink

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
35 - 37 Hang Trong, Hoàn Kiem, Hanoi, vietnam, 10000
  • Hang Gai Street
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Neighbor View

Executive Double Neighbor View

Executive Double Neighbor View

9.4 out of 10
Exceptional
(20 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View

Junior Double Suite Balcony Street View

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Internal Window

Deluxe Twin Internal Window

Deluxe Twin Internal Window

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Grand Luxury Suite

Du LAC Grand Luxury Suite | Living area

Du LAC Grand Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Internal Window

Deluxe Double Internal Window

Deluxe Double Internal Window

8.4 out of 10
Very good
(34 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Twin Suite Balcony Street View

Junior Twin Suite Balcony Street View | Street view

Junior Twin Suite Balcony Street View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite Balcony City View

Premium Suite Balcony City View

Premium Suite Balcony City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Neighbor View

Executive Twin Neighbor View

Executive Twin Neighbor View

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Du LAC Sunset Terrace Suite

Du LAC Sunset Terrace Suite | Terrace/patio

Du LAC Sunset Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

L’HÔTEL du LAC Hanoi

Hotel with a full-service spa, a short walk to Hoan Kiem Lake
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Change of towels is available on request.
L’HÔTEL du LAC Hanoi offers 66 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at L’HÔTEL du LAC Hanoi . During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Treat yourself to massages, body wraps, or body scrubs at the spa
  • Amenities include locker space, laundry facilities, and an elevator
  • Guests love the restaurant and breakfast
  • Just a 3-minute walk from Hoan Kiem Lake and 5 minutes by foot from St. Joseph's Cathedral of Hanoi
L’HÔTEL du LAC Hanoi offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

L’HÔTEL du LAC Hanoi also features a rooftop terrace, concierge services, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
L’HÔTEL du LAC Hanoi has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (VND 300000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Hardwood flooring in room
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L’HÔTEL du LAC Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 300000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 02439346333

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

L'Hôtel du Lac Hanoi
L’HÔTEL du LAC Hanoi Hotel
L’HÔTEL du LAC Hanoi Hanoi
L’HÔTEL du LAC Hanoi Hotel Hanoi

L’HÔTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 792 out of 904 reviews" "
Rating 8 - Good. 82 out of 904 reviews" "
Rating 6 - Okay. 22 out of 904 reviews" "
Rating 4 - Poor. 7 out of 904 reviews" "
Rating 2 - Terrible. 1 out of 904 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Liked: Property conditions & facilities
Wonderful boutique hotel in the heart of Hanoi. Staff are ver attentive to your needs. Breakfast is awesome but dinner menu could be improved. Would definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chan

Stayed 4 nights in Sep 2024

10/10 Excellent

Seungjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employee provide fantastic service , I really thanks for employee Ms clothe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at L’Hotel du Lac were fantastic, the place is ver clean, and is in a very convenient location for walking around the lake and the Old Quarter. Chloe was extremely helpful in arranging for us a 3 day tour to Ha Long bay and Ninh Binh. The tour was great, and Chloe provided great follow up to during the tour to ensure that we knew exactly what connections we were getting between locations. Thank you Chloe. We would definitely stay at L’Hotel du Lac next time we are in Hà Nội.

10/10 Excellent

Li Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here cannot do enough for you. They make the hotel really special. They are helpful, polite, kind and look after you well. The hotel is in a good location and easy to find. Good rooftop bar and spa.
Stayed 2 nights in Oct 2024

8/10 Good

Ervin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location very much. Of course it is relative to Vietnam and should not be compared to other well developed countries. Its in the middle of old town which is the main shopping area. In our stay one of the other rooms tenants were smoking at night and it come through into our room. Staff investigated and the issue stopped. Very helpful staff and very friendly in all regards, all we had to do is ask and they move earth and heaven to accommodate your needs. Hotel have a hard but comfortable bed and pillows. In a Hanoi standard its excellent and we recommend this hotel for your next stay in Hanoi.
Stayed 9 nights in Oct 2024

10/10 Excellent

Ha Thanh, Rio Vista

Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rudy R

Liked: Cleanliness, amenities
Excellent breakfast. Friendly staff. Bad room odor
Stayed 2 nights in Oct 2024

2/10 Terrible

Louise

Stayed 3 nights in Sep 2024

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hanoi
Great stay, room was in good condition and staff were really friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

LONG YAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice, front desk staffs very helpful. We take early flight back home and the hotel prepared breakfast box to us. The sky bar promotion buy 1 get 1 free and we enjoy our time in there. It was a great last day of my holiday.
Stayed 1 night in Sep 2024

10/10 Excellent

Chan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is very good! They are very accommodating to our requests. Very patient and polite.... And they arranged birthday cakes for people on their actual birth days. With room decoration! The breakfast variety is great! And good food too.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in the heart of the old quarter. It is clean and well maintained, however the best quality is the excellent service provided by the staff and management. The hotel manager, Mary was exemplary and ensure we were treated like VIPs the entirety of our stay. Highly recommended.
Stayed 2 nights in Sep 2024

8/10 Good

Edward

Stayed 1 night in Sep 2024

10/10 Excellent

Nazia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. The staff were so helpful and went above and beyond to ensure we have a great stay. They were always willing to help and listen to any concerns. It’s in a convenient area. The breakfast had great variety. They also have a spa which was a relaxing experience. Overall, I would highly recommend staying.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was chic looking and the room was very clean. The hotel staff were very friendly and helpful, particularly Ms Chloe who had provided me with a lot of useful information on the place around the Old Quarters. Kudos to her for her attentiveness and professionalism!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ha Thanh, Rio Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & walkable location to lot of shops and eateries; staffs are polite and courteous: however, extremely and constant loud noises from the renovation of the adjacent hotel from 9am-5pm. We accepted the fact that any hotel in the old quarter will be limit in room space but the constant noise disturbance was deemed unacceptable. We contacted manager of the hotel and appropriate actions were taken to remedy our concerns. Very happy with the attention we received upon voicing our concern. Excellent services received overall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ha Thanh, Rio Vista

Travelled with family
Liked: Cleanliness, staff & service
Per General Manager this hotel is about 2 yrs old. Located near Lake Hoàn Kiếm, 5 min walk. Staffs are very attentive, polite and responsive to any concerns. Due to loud noises generated from the renovation of the adjacent hotel, we were offered 2 level upgrades for our original bookings. General manager was very attentive went above & beyond to ensure our stays were as pleasant as possible. We were very happy with the attention.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are what made Hotel du Kac so special. The breakfast was amazing and the location ideal
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay In Hanoi
Fabulous hotel, nicely located with Wonderful Staff, service was magnificent. Nice restaurant again very helpful staff to help understand local dishes. Nice roof bar. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This stuff is extremely friendly. They’ll do anything for you. We love the restaurant in the hotel in the chef is very creative with excellent quality and creativity. The area next to the hotel has a lot of shops to offer. We will definitely come back.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dugald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and the staff extremely friendly, a special thanks to Lily for her help
Stayed 2 nights in Sep 2024