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Superior Family

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite Twin

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Superior TWIN LAKE VIEW

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior TWIN

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Double Club Floor

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around L7 WEST LAKE HANOI BY LOTTE gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from West Lake. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and a playground
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Lotte Mall Tay Ho and 7 minutes on foot from West Lake

About the L7 WEST LAKE HANOI BY LOTTE

Location 683 Alley, Lac Long Quan Street, Hanoi, 100000

Property Features

L7 WEST LAKE HANOI BY LOTTE offers its guests a golf course, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre, 4 meeting rooms, and coworking spaces are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury L7 WEST LAKE HANOI BY LOTTE. Self parking is free. Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 264 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Hanoi Long Bien Station (7.3 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and a safe. 65-inch Smart televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Layered – On-site restaurant.

Tim Ho Wan – This restaurant specialises in dim sum. Open daily.

Hedonist – On-site rooftop bar. Open daily.

Lush Salon – On-site lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property’s pool will not be available on the first Monday of every month.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at L7 WEST LAKE HANOI BY LOTTE

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

  • UnionPay
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Contactless check-out is not available
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 554400 for adults and from VND 277200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • L7 West Lake Hanoi
  • L7 West Hanoi By Lotte Hanoi
  • L7 WEST LAKE HANOI BY LOTTE Hotel
  • L7 WEST LAKE HANOI BY LOTTE Hanoi
  • L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.