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Superior Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Family With Window

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Quadruple with Window

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double Room, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Phoenix Legend Hotel, you're connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business centre.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes on foot from Hoan Kiem Lake
  • Airport and train station pick-up shuttle service available for a fee

Phoenix Legend Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Phoenix Legend Hotel

Everyone (1)
2 out of 5

Posted by on 5 Sep 2024

Was this review helpful to you?

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Phoenix Legend Hotel. This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 8 levels
  • Built in 2009
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Hanoi Railway Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Phoenix Legend Hotel offers 25 air-conditioned accommodations with computers and minibars. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • Computer
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Phoenix Legend Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

  • Facial treatments
  • Aromatherapy treatments
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Phoenix Legend Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Phoenix Legend Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts mobile payments and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash and mobile payments.

  • Mobile payments
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (return)
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Serendipity
  • Hanoi Serendipity Hotel
  • Hotel Serendipity
  • Hotel Serendipity Hanoi
  • Serendipity Hanoi
  • Serendipity Hotel
  • Serendipity Hotel Hanoi
  • Hanoi Serendipity Hotel
  • Phoenix Legend Hotel Hotel
  • Phoenix Legend Hotel Hanoi
  • Phoenix Legend Hotel Hotel Hanoi

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.