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Hanoi Pearl Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Pearl Hotel

Lobby
Premier Suite
Front of property
Hot stone massages, deep-tissue massages, Swedish massages
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000
  • Hoan Kiem Lake
    2 min walk
  • Běp Viet Restaurant
    1 min walk
  • Hanoi Long Bien Station
    17 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Window Room, No View

Deluxe Window Room, No View

Deluxe Window Room, No View

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Romance Classic Room (formerly known as Superior room)

Romance Classic Room (formerly known as Superior room)

Romance Classic Room (formerly known as Superior room)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View

Deluxe Triple Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Terrace, City View

Suite, Terrace, City View

Suite, Terrace, City View

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Room

Minibar, in-room safe, individually decorated, desk

Family Connecting Room

  • 60 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

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includes taxes & fees
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About this property

Hanoi Pearl Hotel

Lakefront Hanoi hotel connected to a shopping center, steps from Hoan Kiem Lake
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hanoi Pearl Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Candles Restaurant
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the area's walkability and the clean accommodations
  • Steps from Hoan Kiem Lake and Hang Gai Street
Hanoi Pearl Hotel offers its guests a full-service spa and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hanoi Pearl Hotel.

This 4-star Hanoi hotel is smoke free.

Candles Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Lounge and Cafe Terrace - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Candles Restaurant
  • Lounge and Cafe Terrace
  • Roof Top Bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Pearl Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 920000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 920000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Hanoi Pearl Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 319 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 8 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, San Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. In the heart of oldtown
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Was only there a short time and are planning to return for our last day in Vietnam
Stayed 1 night in Sep 2024

2/10 Terrible

fabian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAD SERVICE!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to lake and shopping. Very clean hotel. Wonderful dining experience in restaurant. Attentive staff.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wendi

Stayed 1 night in Jul 2024

10/10 Excellent

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay in a great location. Lots of choices of restaurants nearby and very handy to the lake and old town
Stayed 1 night in Jul 2024

10/10 Excellent

Rune Erlend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third Stay - Comsistently Good
Technically our third stay. The staff were all wonderful and the room, as always, was comfortable and clean (we booked the same type of room, but each stay was on a different floor). It is a perfect walkable place if you want to be near the Old Quarter and near the lake. Breakfast really filling and great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Clement Guillaume, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not my first time staying and not my first time reviewing this hotel but I still want to share how pleasant it is to stay there. Beds are comfortable, the matress is a mix of soft and firm, I slept really well. The front desk staff was super nice, they even know that I now speak of Vietnamese, it makes you very welcome.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just as Sweet
Stayed our second time at the Hanoi Pearl Boutique Hotel. The staff, the breakfast, the facilities and the location makes the Hanoi Pearl a wonderful place to base a visit to the Hoan Kiem Lake area of Hanoi. Close enough to the Old Quarter and other sights, and on weekend's, the walking streets.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eugene, Placentia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, and very good location.
Stayed 2 nights in May 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi Pearl - Truly a Gem
We knew we picked a great hotel the moment Dominic checked us in. Dominic's co-worker, Audrey Vu, made us feel at home. The breakfast staff were lovely, especially Thung Thu and Patrick, who made sure we had everything we needed. Mr. Richard made us the very best iced Vietnamese coffee. As to the review basics, the air conditioner was really cold. The room was a nice size. We had a no window room making it dark in the morning and peaceful, important in a hectic city. Good TV with a few English speaking channels. The mattress, pillows and linens made for a restful night. Super fast and quiet elevators. The pictures and room descriptions are accurate. The breakfast buffet really was amazing. Beyond the egg and pho bar, great selection of fruits, yogurts, cereals, vegetables, and pastries. Fantastic Asian foods, too, so I got different veggies each morning. We have already booked to come back to the Hanoi Pearl. Great location for Hanoi Hoan Kiem trip.
Stayed 7 nights in Jul 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hanoi Pearl were very helpful. I had a very early morning flight and they were able to arrange for a car to the airport at 4 AM. They also bagged breakfast for us because we were leaving so early and would’ve missed Breakfast the breakfast. I would stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Hong Man

Stayed 3 nights in Jun 2024

10/10 Excellent

Bulent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a very good location
Stayed 4 nights in Jun 2024

10/10 Excellent

Sebastien

Stayed 2 nights in Jun 2024

10/10 Excellent

Miryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay at this hotel, especially the staff, they were extremely nice and helpful.
Stayed 6 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location…great facility…great staff. Highly recommend!
Stayed 1 night in May 2024

8/10 Good

pradip

Liked: Cleanliness, staff & service
Service is good. But very crowded!
Stayed 3 nights in Apr 2024

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Thien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness and friendky staffs
Stayed 1 night in Apr 2024

8/10 Good

Thien

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaness and roomy
Stayed 1 night in Apr 2024