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4.4 out of 5

"Excellent hotel in the Old Quarter. Location brilliant for everything. Minutes walk to the Lake, shopping and restaurants. Would stay here again. Acro ... " More

By a verified traveller on Tue 26 Nov 2019

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Deluxe Window Room, No View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Romance Classic Room (formerly known as Superior room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hanoi Pearl Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Candles Restaurant
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the area's walkability
  • Steps from Hoan Kiem Lake and Hang Gai Street

Hanoi Pearl Hotel ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hanoi Pearl Hotel

Everyone (4) Couples (4)
5 out of 5
Excellent hotel in the Old Quarter. Location brilliant for everything. Minutes walk to the Lake, shopping and restaurants. Would stay here again. Across from the hotel are two bars. Both offering Happy Hours. The cocktails were fab and cost 90K (£3). Well done... Hanoi Pearl Hotel and staff. 10/10.

Posted by on 26 Nov 2019

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5 out of 5
Very friendly and helpful staff. Great location and good breakfast.

Posted by on 19 May 2019

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5 out of 5
The staff is amazing. They are always friendly and helpful.

Posted by on 6 Jul 2024

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5 out of 5
The hotel is very well located and can many sightseeing spots can be reached either by foot or by taxi. There are also many restaurants and drinking places nearby

Posted by on 26 Sep 2022

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3 out of 5
Gefallen: gute Lage, freundliches und hilfsbereites Personal Nicht gefallen: das kleine Zimmer ohne Fenster

Posted by on 17 Dec 2019

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4 out of 5
Diese Unterkunft war in Ordnung ausser dass unser Zimmer kein Fenster hatte, was wir erst nach der Buchung feststellten. Ist eher Gewöhnungsbedürftig!

Posted by on 12 Nov 2019

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4 out of 5

Gutes Hotel in der Altstadt

Das Hotel liegt in einer Seitengasse, sehr Zentral und nur wenige minuten von der Kathedrale und vom See Ho Hoan Kiem entfernt.

Posted by on 9 Feb 2018

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5 out of 5

Zentralgelegenes schönes Hotel

Pros: Das Zimmer, Lage, Bar mit Dachterasse
Location: See, Ho Chi Minh-Museum, Spezialität in Hanoi "Egg-Coffee" unbedingt ausprobieren (auf Eis) Studentenguide von "Get a guide" engagieren.
Die Lage fast direkt am See ist perfekt für Erkundungen zu Fuss in die Innenstadt. Das Hotel hat einen kleinen Spa bei welchem wir eine wunderbare Fussmassage und eine Ganzkörpermassage zu vernüftigem Preis genossen haben. Der Frühstücksraum ist etwas düster ohne Fenster aber das Buffet richlich und umfangreich. Das Personal sehr hilfsbereit, aufmerksam und hilfsbereit. Im obersten Stock befindet sich eine Bar mit Dachterasse mit wunderbarem Blick über die Dächer der Stadt und den See(Sonnenuntergang)

Posted by on 25 Jan 2017

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4 out of 5

Sehr zentral gelegenes Hotel in Hanoi am Kien See

Pros: Die zentrale Lage in der Altstadt.
Cons: Das Frühstücksbuffet
Location: Sehr zentral in Hanoi. Einkaufen, Museen und Kultureinrichtugen besichtigen, Spazieren im Französischen Viertel und in der Altstadt.
Der Service ist freundlich, fast etwas überbesorgt. Die Zimmer sind für vietnamesische Verhältnisse ausreichend gross, sauber und gepflegt. Die Einrichtung ist eher karg. Das Frühstücksbuffet ist ok, aber nicht grossartig. Die zentrale Lage (5 Minuten vom Kien See entfernt) ist ein grosser Vorteil. Wir waren zweimal dort - das zweite Mal in einem Zimmer im 5. Stock mit Blick auf die Strasse. Beim ersten Mal hatten wir Pech, weil das einzige Fenster im Zimmer gegen eine ca. 1,5 Meter entfernte Hauswand, ohne Aussicht, gerichtet war.

Posted by , from Zürich, Schweiz on 14 Oct 2016

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Property Features

Hanoi Pearl Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hanoi Pearl Hotel. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 10 levels
  • Conference rooms
  • Built in 2013
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (2.2 km / 1.3 mi)

Room Amenities

Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, dressing gowns, slippers and designer toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Candles Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Lounge and Cafe Terrace – This bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 920000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hanoi Pearl Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Smoke detector
  • Children stay free
  • Service animals not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 920000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Pearl
  • Hanoi Pearl Hotel
  • Hotel Hanoi Pearl
  • Hotel Pearl Hanoi
  • Pearl Hanoi
  • Pearl Hanoi Hotel
  • Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel
  • Hanoi Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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