Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only
Lobby sitting area
Family Suite Large Balcony & Terrace (9m2) City View | Balcony
Exterior detail
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoa Lo Prison Museum
    ‪5 min walk‬
  • Train Street
    ‪6 min walk‬
  • Hang Gai Street
    ‪6 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Royal Suite Large Balcony & Terrace (8m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Suite Large Balcony (6m2) City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Day Use - 4 Hours Only

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Similar properties

About this property

Hanoi Lotus Boutique Hotel

Family-friendly Hanoi hotel in Old Quarter with a full-service spa
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Treat yourself to hot stone massages, facials, or mud baths at Royal 2
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes mini golf and bike rentals
  • Guests really like the accommodations for the cleanliness, low noise level, overall comfort, and comfy beds
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport, train station, and shopping center shuttle service available for a fee
Hanoi Lotus Boutique Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant - This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Chinese (Cantonese), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • 24-hour return train station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 70

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bike rentals
  • Designer shops
  • Evening entertainment
  • Full-service spa
  • Mini golf

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 150
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 50
  • Magnifying mirror
  • Roll-in shower
  • Roll-in shower width (centimetres): 25
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 50
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 230
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Books
  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Games
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Music library
  • Renovated entire property – August 2024

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1856 out of 2134 reviews
Rating 8 - Good. 152 out of 2134 reviews
Rating 6 - Okay. 64 out of 2134 reviews
Rating 4 - Poor. 37 out of 2134 reviews
Rating 2 - Terrible. 25 out of 2134 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for a few nights and were treated so well by the friendly and very helpful staff. Nothing was too much trouble, real personal service. We would happily recommend the Lotus boutique so thank you all.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is comfortably situated in the heart of the Old Quarter. There are plenty of spas, a lake nearby, and plenty to walk around and see. Anna went above and beyond and really helped us. She called to book massages, gave us a map of the area with great recommendations for restaurants and things to do, booked our travel to and from Halong Bay, and even held our luggage while we were on tour. She also gave us tips on how to navigate the area which were quite helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Jake, Las Vegasna

Stayed 1 night in Oct 2024

8/10 Good

Rashid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was good for 3 star hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Lotus Boutique Hotel. Our room was really nice and has a small balcony. The breakfast is very good (served in the building next to the hotel) and the staff is amazing. They are always helpfull and smiling!
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very kind and helpfull. They could store the luggage after check out of the hotel. Breakfast was good, with both Vietnamese and Continental. Location is great in the old part of the city. The room had a nice balcony.
Stayed 3 nights in Oct 2024

10/10 Excellent

John Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here was so incredibly hospitable and kind. it was a great location and I loved the breakfast. I wanted to stay here again when I came back but unfortunately was all booked out.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very welcoming and spoke excellent English which really helped talk about some of the sights to see. The rooms were very spacious and clean with good sized shower. The breakfast had excellent views.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and extremely helpfull with arranging a bus to our next Destination Breakfast was delicious, a variety of asian and western food
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room condition was very excellent and especially the employee was all very kind. And the breakfast was delicious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Elisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in this hotel for 3 nights and we really appreciated the kindness and helpfulness of the staff. Check-in was quick and the guys helped us with really heavy luggage. The room is very large, the bed super comfortable and the cleanliness excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, right near the lake, breakfast was excellent and we were upgraded to a larger room which was a lovely surprise. Staff were very helpful and went out of their way to assist with places to eat and visit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Hanoi lotus Boutique Hotel. Very helpful and friendly staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lotus Boutique hotel
Excellent small boutique hotel. Dated condition but very pleasant. Quiet and convenient to all areas. Staff especially Mia was excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

LUIS, lincoln park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in the heart of Old Quarter inHanoi easy access to everything.. walking distance to shops eateries resto Grab works really awesome with transport.. very reaponsive Staffs are supernice &helpful accomodating and always smiling👍👍👍👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Jameela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very nice, helpful and attentive. They have lots of tipps and recommendations but they are not pushy (they don‘t try to sell you anything). We ourselves asked for the Ha Food Tour (highly recommended!) and they booked it for us. Furthermore the beds are comfy and the breakfast is tasty. It has something for everybody: Pho, bread & jam, bacon & eggs. You even find pancakes and summer rolls. The hotel is perfectly situated for exploring the Old Town and in the vicinity of great food places (10-15 min walk) but still far enough away from the beer street not to hear the party noise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024