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Hanoi Liliane Hotel and Travel

3.0 star property

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Photo gallery for Hanoi Liliane Hotel and Travel

Reception
Exterior
King Room with Balcony
Deluxe Triple Room
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
67A Thuoc Bac Str, Hang Bo Ward, Hanoi, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for King Room with Balcony

King Room with Balcony

King Room with Balcony

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 45 sq m
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hanoi Liliane Hotel and Travel

Hotel with free breakfast, a short walk to Hoan Kiem Lake
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. Free English breakfast and free WiFi in public areas are also provided. Change of towels is available on request.
Hanoi Liliane Hotel and Travel offers 25 air-conditioned accommodations with minibars and complimentary bottled water. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hanoi Liliane Hotel and Travel. During your stay, you're just a quick walk from Hoan Kiem Lake. Features include free breakfast and free WiFi in public areas, plus a roundtrip airport shuttle (surcharge).
  • Free English breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hanoi Liliane Hotel and Travel also features tour/ticket assistance, concierge services, and an elevator.

This 3-star Hanoi hotel is smoke free.

Guests are served free English breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Liliane Hotel and Travel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000.00 per room (one-way)
  • Airport shuttle fee per child: VND 350000.00 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hanoi Liliane Hotel and Travel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Liliane And Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel
Hanoi Liliane Hotel and Travel Hanoi
Hanoi Liliane Hotel and Travel Hotel Hanoi

Hanoi Liliane Hotel and Travel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 82 reviews
Rating 8 - Good. 14 out of 82 reviews
Rating 6 - Okay. 4 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

CRISTINA

Stayed 3 nights in Dec 2024

10/10 Excellent

will

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpfull and friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel. The staff was attentive, polite and very helpful. They really did everything we needed. We were waiting to go to the airport, they noticed, asked for the Grab info then watched for car, then carried our bags. Service like it use to be. All this for a great price. Check it out.
Stayed 3 nights in Dec 2024

10/10 Excellent

sébastien

Stayed 2 nights in Dec 2024

8/10 Good

Saska

Liked: Cleanliness, staff & service
It’s a small boutique hotel in old quarter and it’s close to everything. Even this property is a part of big hotel group it operates as a family hotel and give a feeling of home. Staff provide exceptional customer service (the best in Vietnam considering all hotels we stayed at). It included free breakfast and you can pick from couple options. Staff serving breakfast it’s amazing. If I come again to Hanoi I would stay at the same property just because of staff and their kindness.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff can speak English very well. They helped us a lot on booking tours and transportation. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Dominic

This hotel has the most beautiful staff that look after you in every way. Nothing was too much trouble and it was excellent value for money. It was a perfect central location to the Old Quarter. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hanoi liliane hotel, excellent service by the staff. Room was large and clean. Walking distance to nearby attractions and plenty of food options nearby!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Wonderful little hotel in Old Quarter, with great service, and decent-sized rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

charlotte

Travelled with partner
From check in to check out everything went smoothly here . Upon booking was immediately messaged and welcomed and told prices for ride from airport . Our driver was prompt and safe and picked us up with no problems and good price . Was able to drop our bags while we waited for checkin . Room was decent size for the area and was cleaned daily . The breakfast had plenty of choices everyday and there was a place to refill waters for free . Area was quieter which we loved and would welcome after being near the lake or beer street with lots of bars and restaurants near by .
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a clean, safe and very affordable hotel in the Old Quarter this is the place! On top of that the staff were so friendly and accommodating! A great breakfast with lots of variety! They also arranged round-trip airport transfers for us at a great price! Thank you for everything!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helped us with so many things during our stay. The beds were perfect and we loved the made to order omelets & pancakes! Would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 3 separate reservations at Liliane Hotel while making side trips to other locations in Vietnam. We absolutely loved the Liliane. The staff were very welcoming from the start and went out of their way to accommodate us; they even started breakfast 30 minutes early one day when we had a trip planned. Beds and bedding were excellent; room was clean and quiet; breakfast was superb with made to order items. Thank you again, Hotel Liliane!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ngan

Stayed 1 night in Oct 2024

2/10 Terrible

Rudolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watching the local work
Stayed 28 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Stayed 7 nights in Sep 2024

4/10 Poor

Roman

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is a stinky smell in the main floor every day, we switch to another hotel after we came back from Hanoi 2 days trip,the reason I picked this hotel, from review what other people rate, I don’t know why it rated so high, I don’t recommend it hotel at all.tv not working,breakfast is not good,
Stayed 3 nights in Sep 2024

10/10 Excellent

INGRID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liliane Hotel was perfectly located for us in the centre of old town, in 'hardware street'. Easy to walk everywhere, plenty of food and shopping options. Room was in the older, streetfront building with a small balcony. Great aircon and fan kept things cool, bed was large and comfortable, bathroom was very clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ikuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは、親切です。 コーヒー、紅茶、ミネラルウオーターとバナナが無料でした。 少しGrab よりも安い料金で空港までの車の手配をしてくれました。 朝4時の迎えで、天候も悪かったので、前日に、頼んでおいて良かったです。 時間前にドライバーが来てくれました。
Stayed 1 night in Sep 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

HEIDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellence, all the staff was friendly and helpful, Liliane was very helpful and help me to book 3 day trips what was all very excellence and good value for money and arrange a taxi for me to take us to the airport. Nothing was no bother. would higher recommendation the hotel to others.
Stayed 14 nights in Aug 2024

6/10 Okay

Ann, Ashburn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First of all, let me say the front desk and the manager at this hotel is amazing. I love Lily she goes and does things for her customers. We love her so much and I think that it’s about it, about this hotel. We got a family room two bedroom one bathroom. We do not touch the shower head, because the head broke. The bathroom was not really clean a lot of mold around. The master room has ants everywhere. My family and I felt like we were living with ants everyday, we kill hundreds every day. Breakfast was very limited and is the same every single day. In my opinion, it was not even good. And the funny thing was on our first day they made the bedroom for my kids, but then skipped out. Don’t ask me why they did that. So during of four nights with them, they made the bed for my kids one time and none for us. They don’t come in at 11 or 12 they normally come in around three and that’s the time we are in our room. We asked them to come back to make our bed, but then never do. They would ask us what do we need and we will get new towels and water from them and call it a day. So over experience with this property, is the front desk. Everything else is a no go. The location on this property is ideal, It’s walking distance to almost everywhere you want to go. It’s very convenience. When it was time for us to head to the hotel, Lily, the Property manager got us a ride from her own hotel for 300, 000 Which is a good deal. Over experience with a 5/5 for me.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcome, helpful, and friendly staffs. I would stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very polite and helpful.
Stayed 1 night in May 2024