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Hanoi Fiesta Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Fiesta Hotel & Spa

Breakfast, lunch, dinner served; local and international cuisine
Reception hall
Suite Window Room | City view
Interior detail
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Hang Muoi, Hoan Kiem, Hanoi, 100000
  • Thang Long Water Puppet Theatre
    ‪6 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪14 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Senior Double or Twin Room, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Senior Double or Twin Room, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Suite Balcony

Premium bedding, memory-foam beds, minibar, in-room safe

Suite Balcony

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Triple Room, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Executive Triple Room, City View

  • 26.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, memory-foam beds, minibar, in-room safe

Family Room, 2 Bedrooms, 2 Bathrooms, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, Courtyard View

View from room

Deluxe Double Room, Courtyard View

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Window Room

Suite Window Room | View from room

Suite Window Room

  • 26 sq m
  • Sleeps 2
  • 1 Large Twin Bed OR 1 King Bed

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About this property

Hanoi Fiesta Hotel & Spa

Hotel with a full-service spa, a quick walk to Hoan Kiem Lake
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Hanoi Fiesta Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations include day beds. Memory foam beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hanoi Fiesta Hotel & Spa. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor
  • Treat yourself to body treatments, massages, or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Thang Long Water Puppet Theatre and Quan Chuong Gate
  • Airport shuttle service available for a fee
Hanoi Fiesta Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hanoi Fiesta Hotel & Spa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Hanoi hotel is smoke free.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 49,999 per stay)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Fiesta Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 500000 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: VND 2000000.0 per stay
  • Spring Break deposit: VND 2000000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: VND 49999 per stay (66 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 500000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hanoi Fiesta Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Commencer Hotel Hanoi
Commencer Hanoi
Commencer
Commencer Hotel
Hanoi Horse Hotel
Hanoi Fiesta Hotel & Spa Hotel
Hanoi Fiesta Hotel & Spa Hanoi
Hanoi Fiesta Hotel & Spa Hotel Hanoi

Hanoi Fiesta Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 119 reviews
Rating 8 - Good. 21 out of 119 reviews
Rating 6 - Okay. 9 out of 119 reviews
Rating 4 - Poor. 6 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

siham

Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Staff at the front desk told us laundry was 200k per kilo, when it was only 40k per kilo. Very disappointed to be scammed by the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jay Armando Jr

Stayed 3 nights in Nov 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service
The hotel itself is lovely and was a pleasant surprise. The staff were amazing in their friendliness. The rooftop breakfast was also good, though we were disappointed that the rooftop bar was not open in the evenings. We didn’t try the pool. The one drawback is that there is considerable street noise from a lively neighborhood.
Stayed 4 nights in Nov 2024

10/10 Excellent

Zeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff is very nice and professional. The location is on the edge of old town but close to walk everywhere. The roof bar doesn’t open any more. The breakfast is very good. The rooms are small with no view but bathroom is nice. I would stay here again because the price is very affordable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Very nice staff
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bonnie Wing Sum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and convenient location, but can be noisy at night
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful great customer service especially when we needed help
Stayed 3 nights in Oct 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here in October 2024, the staff arranged a taxi to collect us from the airport which was very helpful, Penny on reception was very helpful and gave us information about the surrounding area and how to get fo certain places! The room was spotless, huge bed and everything we could want. We were at the front of the property and despite being able to hear the horns of vehicles and a lady speaking through a loudspeaker early in the morning, it didn't spoil our stay. Breakfast was good, always had something on to suit most tastes. Location is ideal, we were able to walk to the night markets, Bia street, and Train Street, tuk tuks and taxis are very frequent outside the hotel if needed. Overall a very nice hotel and perfect for our few nights here before moving on!
Stayed 2 nights in Oct 2024

10/10 Excellent

Niall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right next to the old quarter so lots going on around the area and close some great food and drink options. Staff were amazing and always very helpful. Property was clean. Only negatives were that, our room had a window next to what was a kind of chimney thing which was a little bit noisy in the morning when breakfast was being prepared.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and courteous. Charming establishment.
Staff went above and beyond in helping us settle in and welcoming us to their hotel and city. Their hospitality was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Customer Service
Stayed 1 night in May 2024

10/10 Excellent

Baya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such great service from Celina. Loved our stay, breakfast was great.
Stayed 2 nights in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for exploring Hanoi Old Quarter
Situated at the edge of the Old Quarter next to a busy road junction, but surprisingly quiet considering. Overly attentive front desk staff bordering on irritating. Room was modern and well-appointed, minibar fridge inefficient though. Breakfast was ok, nothing special, TV's there for decoration only (not connected to anything).
Stayed 5 nights in Apr 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celina est la meilleure elle est partout au resto à la réception etc elle parle très bien anglais ce qui facilite grandement la communication elle nous a préparé un petit déjeuner pour apporter puisqu’on quittait très tôt et que le resto n’était pas encore ouvert personnel très serviable chambre confortable eau chaude très bien situé au cœur de la ville je recommande fortement 😁
Stayed 2 nights in Mar 2024

10/10 Excellent

Dimitar

Travelled with group
Liked: Amenities
Great hotel in the heart of Hanoi old quarter. Close to all the action , activities and points of interest. The stuff is amazing. Special thanks to Celia(server),Sunny( receptionist)and Duomg(bellboy)! God bless people of Vietnam
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff, excellent location with everything in the old quarter walkable. Rooms were very soundproofed from the outside (which in Hanoi is excellent), but less so for internal rooms. We had loud neighbors one night and we could hear them clearly. They were also smoking and the air filtration sent the smoke straight into our room. Staff was very apologetic the next day but of course that’s not their fault at all! Overall highly recommend, very comfortable stay with easy ride from airport for about $16 USD.

10/10 Excellent

James

Liked: Staff & service, room comfort
Good option: very friendly staff, nice accommodation and lovely breakfast. Top chicken noodle soup. Room 901 has a lovely sunny balcony. Thank you
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel.
Stayed 1 night in Sep 2023