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Hanoi Garden Hotel & Spa

3.5 star property

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Photo gallery for Hanoi Garden Hotel & Spa

Exterior
Family Room
Reception
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000
  • Dong Xuan Market
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪4 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room without Window

Standard Double Room without Window

Standard Double Room without Window

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite with City view

Suite with City view

Suite with City view

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room with Window

Family Room with Window

Family Room with Window

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite with Balcony

Suite with Balcony

Suite with Balcony

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hanoi Garden Hotel & Spa

Luxury hotel with a full-service spa connected to the convention center in Hanoi
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and concierge services are onsite.
Hanoi Garden Hotel & Spa offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
With your stay at Hanoi Garden Hotel & Spa, you're connected to the convention center and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with facials, hot stone massages, or body scrubs at The Garden Spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Just a 3-minute walk from Dong Xuan Market and 8 minutes by foot from Hoan Kiem Lake
  • Airport, train station pick-up, and local-area shuttle service available for a fee
Hanoi Garden Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hanoi Garden Hotel & Spa. An area shuttle within 30 km and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Onsite venue - This restaurant serves breakfast only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hanoi Garden Hotel & Spa offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Hanoi Garden Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 113 out of 142 reviews
Rating 8 - Good. 22 out of 142 reviews
Rating 6 - Okay. 5 out of 142 reviews
Rating 4 - Poor. 0 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haejin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very friendly and helpful. always try to accommodate my requests. I stayed there for 5 days and 4 nights and would like to stay there again. One small thing is that it is not the hotel's fault, but we used the taxi cab on the way to the airport thru the hotel. The taxi driver made a couple of stops before we reached the airport, he made a stop to get the banh mi(bread), the lady on the street kept gesturing us to move the car, but the driver was outside to get the bread, and then he made another stop to drop that bread to a woman. it was pleasant at all. Other than that the overall hotel experience was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

David, Cramlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Mike, aliso viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in the old quarter and was convenient for walking around. Many small restaurants and cafes around. I never needed a vehicle to get around and was able to visit many locations. The hotel was quiet and staff very pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Cramlington

Stayed 7 nights in Oct 2024

8/10 Good

Denise

Stayed 2 nights in Sep 2024

10/10 Excellent

Aliya

Stayed 3 nights in Oct 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is spacious but needs more cleaning to be done. The hotel is very close to the weekend night market. Lots of restaurants and coffee shops are near by. Hotel staffs Chloe, Ben, Lucky and night time receptionists are nice and very helpful. They even provide services to arrange tours, cruise and airport transportations for hotel guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
Stayed 7 nights in Sep 2024

10/10 Excellent

Thai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the Old Quarter and lot of dining options even we arrived late close to 10pm. Staff are nice, respectful and helpful. Breakfast was very good with fresh juice and noodles.
Stayed 2 nights in Jul 2024

8/10 Good

Rhea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great value for money
The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the air condition to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

8/10 Good

Rhea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great value for money
The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the A/C to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Ifeona

Stayed 1 night in Jul 2024

10/10 Excellent

Ifeona

Liked: Cleanliness, staff & service, property conditions & facilities
My room was comfortable and considering the hotel's location in the Old Quarter, very quiet. The location is perfect for exploring the old quarter, with many cafés, restaurants, shops and markets in easy walking distance.The staff were wonderful; they were attentive and helpful and a great source of recommendations for day trips, restaurants and amenities.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dana

Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly excellent. Extremely helpful and friendly. A great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hosts
Stayed 4 nights in Mar 2024

8/10 Good

Kimberly

Travelled with family
Nice hotel. Good location. Good breakfast. Be careful of what room they give you. Our room had one window that opened to a brick wall with no air from outside. There was no airflow at all. We stayed 3 nights and by the time we left every piece of clothing we owned was damp. Everything was constantly wet and the room smelled like wet dog.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

David

8/10 Good

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute little hotel. Friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Pepita

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nicely decorated, good service.
This was a nice little hotel. The sheets were clean and the pillows were nice. The room was large and nicely decorated. We’d moved from a cheaper hotel and this one was a relief from the other. The location was good in another part of Old Quarter that we hadn’t explored so that was fun too.
Stayed 1 night in Mar 2023

10/10 Excellent

Larry

Stayed 1 night in Jan 2023

10/10 Excellent

Sabita

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in October
Absolutely fantastic value. Service from the staff, especially Chloe, was just as good as 5 star hotels in America. They took care of our day trip and travel bookings, making things incredibly easy for us. They even helped us with travel after we left their hotel! The room was big, clean, and pleasant, perhaps a bit dated. But there was nothing lacking!
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022