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Hanoi Family Homestay

2.0 star property

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Photo gallery for Hanoi Family Homestay

City Double Room | City view
City Double Room
Exterior
Lobby sitting area
City Double Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
81c ly nam de hoan kiem ha noi, 81C, Hanoi, Ha Noi, 11016
  • Hanoi Old Town Night Market
    ‪11 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪13 min walk‬
  • Hoan Kiem Lake
    ‪15 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for City Double Room

City Double Room

City Double Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About this property

Hanoi Family Homestay

Hostel with free breakfast, near Hoan Kiem Lake
Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hostel. Free breakfast (local cuisine), free WiFi in public areas, and free train station pick-up are also provided. Additionally, a library, tour/ticket assistance, and a communal living room are onsite. Housekeeping is available on request.
Hanoi Family Homestay offers 6 air-conditioned accommodations with safes and slippers. These individually decorated and furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with cable channels. Bathrooms include showers, bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

During your stay at Hanoi Family Homestay, you're just a quick walk from Food Street Tong Duy Tan. Free breakfast, free WiFi in public areas, and free train station pick-up service are available.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Motorcycle parking only
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Free train station pick-up, train station drop-off, and bus station shuttle service
Free breakfast is available daily. Public spaces have free WiFi. A train station pick-up service, a train station drop-off service, and a bus station shuttle are free. A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Family Homestay. Only motorcycle parking is available.

This Hanoi hostel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free bus station shuttle
  • Onsite motorcycle parking only

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Hand-held showerhead
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • No lift
  • Roll-in shower (74 centimetre wide)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Family Homestay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 150000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1 (one-way), (up to 18 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: VND 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Hanoi Family Homestay offers transfers from the airport, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Family Homestay Hanoi
Hanoi Family Homestay Hostel/Backpacker accommodation
Hanoi Family Homestay Hostel/Backpacker accommodation Hanoi

Hanoi Family Homestay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.0/10

Cleanliness

10/10

Staff & service

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Preethu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay and we loved it
Stayed 3 nights in Jan 2025

4/10 Poor

Shelby

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Be Cautious

Arrived and staff was very friendly. However the room we booked was not the room we got. We were taken into another building through a back door and an alley. We think it was a sister business potentially (Perfume Cozy House was the name of the building we were taken in to. We booked a city view and got a room that had no view at all the window looked at a concrete wall, the bathroom looked nothing like the photos and there was a lot of electrical wires poking out of the walls. The room was very dark and damp. I understand Vietnam is humid and they don’t run the AC constantly however when we checked in the floors and bedding was damp. We ended up checking out early and staying at another location. The staff was very sorry for the mix up and started the refund process right away. They offered us another room but we had already made other arrangements. Be cautious when booking as you may not get the room or even the building you thought you were going to get.
Stayed 6 nights in Mar 2025

10/10 Excellent

Randy

Stayed 2 nights in Feb 2025

10/10 Excellent

Chiara

Stayed 3 nights in Nov 2024