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Halais Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Halais Hotel

Breakfast, lunch, dinner served; local and international cuisine
Reception
Front of property
Terrace/patio
Junior Suite

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
48 Tran Nhan Tong, P. Nguyen Du, Hai Ba Trung, Hanoi, Hanoi
  • Hoa Lo Prison Museum
    14 min walk
  • Bún - Miến - Bánh Đa Cá Rô
    1 min walk
  • Hanoi Railway Station
    18 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    46 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room

View from room

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €49
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includes taxes & fees
1 Jan - 2 Jan
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About this property

Halais Hotel

Hotel with a 24-hour business center, near Hoan Kiem Lake
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Halais Hotel offers 40 air-conditioned accommodations with MP3 docking stations and minibars. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

During your stay at Halais Hotel, you're just a quick walk from Thong Nhat Park. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 15 minutes by foot from Hoan Kiem Lake and a 2-minute drive from Hanoi Opera House
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. The business-friendly Halais Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - rooftop bar. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, French, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 423000.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1057500 per vehicle (roundtrip)
  • Rollaway bed fee: VND 423000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Halais Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Halais Hotel Hanoi
Halais Hanoi
Halais Hotel Hotel
Halais Hotel Hanoi
Halais Hotel Hotel Hanoi

Halais Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mosquitoes were terrible in the room. There’s holes in the floor of the bedroom. no way to prevent water getting all over the floor in the bathroom as it’s just an open tub and a shower head with a drain on a leveled floor. Don’t be fooled by the lobby and pretty design the actual rooms are quite poor in comparison to other places.
Stayed 3 nights in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check in. We got a room upgraded which was lovely. Check out was very quick. They offered a good breakfast.
King bed
Sitting area
Bathroom
Stayed 1 night in Oct 2023

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel 15 min walk from hoan kiem
15 min from the heart of hoan kiem lake, good local eateries near by. Good location and comfortable hotel. It was quiet at night from hanoi standard. The staffs were friendly and helped us book an airport taxi, which was better pricing than grab taxi. free water was a nice add.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

geoffrey, Hanoi, Vietnam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, wonderful staff, very clean and great value for your money. I would recommend to anyone. I will certainly stay there again.
Stayed 5 nights in Apr 2019

2/10 Terrible

S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor very dirty. Laundry service is even worse, destroyed 2 pieces of my clothes.
Stayed 6 nights in Feb 2019

2/10 Terrible

Milan

Disliked: Cleanliness, staff & service, room comfort
Very bad experience
we stayed there 7 days and booked and pay in advance (the biggest mistakes). We also asked about clean and not noisy room! The place was very noisy (we stay on 5th floor) all night can hear horns of the cars, motorbikes. the worst experience was that another room made a noice during the night till 6 am when we informed reception many times with 0 % help. They call us back if alright but the music and noise was still loud especially base of speakers. We have a small kid and was impossible to sleep. Music from another room started at 10 PM and goes over whole night till 6am (it takes 4 last nights). Unbelievable how staff of the hotel was not able to solve this out. Also hot water in our bathtub was not working, as we paid for it. The mess under the bed - cigarets, empty bottles of water etc (we took a pictures). Very bad cleanliness. Smell of the room (no smoking as we were informed) was very bad (smell of cigarettes), poor breakfast as well.
Stayed 7 nights in Feb 2019

10/10 Excellent

Ryohei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しく、部屋滞在も快適でした🤗
Stayed 2 nights in Apr 2024

8/10 Good

RYO

Business traveller
Liked: Staff & service
スタッフ対応は親切と交通の便利がいい。
Stayed 5 nights in Jun 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel était aux petits soins!
Stayed 1 night in Apr 2024

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Giulio Gasparri

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Let’s start with the positive: Staff is friendly and accommodating, and there is at least one receptionists with good English skills. Breakfast is various but average, nothing exceptional. Negative: The structure is quite old and would benefit a deep renovation inside. The room was quite noisy from the traffic outside and the pillow too thick without other options.
Stayed 3 nights in Dec 2023

10/10 Excellent

Süreyya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Thanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr guten zentral, Personen freundlichen
Stayed 1 night in Jan 2023

10/10 Excellent

NAOKI

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

CHANYOUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿
깔끔하고 조식도 좋고 가격 대비 평타 굿임 물이 약한거랑 시티뷰라고 소개하고 본인들도 민망해서 웃던데 뭐 불편한건 없어서
Stayed 4 nights in Dec 2019

6/10 Okay

マス

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
仲間の部屋も含めて5部屋すべての置時計が壊れていた。びっくり。 スタッフは親切でとても良かったです。
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
値段相応のホテル。朝食は最上階のレストランで屋外にも出られるため、解放的でいいです。朝からホテル近くで工事があり若干 うるさかったです。
Stayed 1 night in Mar 2019

10/10 Excellent

JIN-YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비
가격대비 무난함. 하지만 번화가 까지 거리가 있음. 걸어서 15~20분 정도 걸림.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
豪華な造りで清潔さも十分、朝食もとても美味しく この値段であれば満足できる。
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Iverson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便宜又乾淨
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地も良く、ホテルの方も親切でしたし、部屋も清潔で非常に良かったです。 強いて言えば、シャワーの水圧が弱かったぐらいかな。 次回も機会が有れば利用したいと思います。
Stayed 5 nights in Dec 2018