Grandiose Hotel & Spa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grandiose Hotel & Spa

Suite
Suite
Point of interest
1 bedroom, premium bedding, minibar, in-room safe
Check-in/check-out kiosk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
9-11 Lieu Giai, Ba Dinh, Hanoi
  • Embassy of Japan
    2 min walk
  • Lotte Center Hanoi
    5 min walk
  • Van Phuc Diplomatic Corps
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    31 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Apartment

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Grandiose Hotel & Spa

Hotel with 2 restaurants, steps from Embassy of Japan
2 restaurants, a full-service spa, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grandiose Hotel & Spa offers 68 accommodations with private spa tubs and minibars. Beds feature premium bedding. Premium digital television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Our customers tell us they enjoy the overall property condition at Grandiose Hotel & Spa. During your stay, you're just a quick walk from Embassy of Japan. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body scrubs, manicures and pedicures, or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Embassy of Japan and 5 minutes by foot from Lotte Center Hanoi
  • Airport shuttle service available for a fee
Grandiose Hotel & Spa offers its guests a full-service spa, a health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A sauna, spa services, and a terrace are also featured at the business-friendly Grandiose Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Hanoi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 500000 for adults and VND 300000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 450000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 500000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 571250 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Grandiose Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 5 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Grandiose Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 237 reviews" "
Rating 8 - Good. 81 out of 237 reviews" "
Rating 6 - Okay. 15 out of 237 reviews" "
Rating 4 - Poor. 0 out of 237 reviews" "
Rating 2 - Terrible. 5 out of 237 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Stayed 9 nights in Jul 2024

10/10 Excellent

YAT LUN

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ty, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Massage service was excellent.
Stayed 5 nights in Mar 2024

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Rhys

Liked: Cleanliness, staff & service

6/10 Okay

Jisun

Business traveller
Disliked: Staff & service
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Stayed 5 nights in Oct 2023

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, great place to stay.
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay away
the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Stayed 1 night in Aug 2023

8/10 Good

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Edson, Ocean Isle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!

2/10 Terrible

Euiyoung

Business traveller
Disliked: Staff & service
Do not book here on an important day
Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Stayed 5 nights in Oct 2022

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Stayed 1 night in Oct 2022

6/10 Okay

Eng Ann Ando, Singapore

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

nic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very nice and helpful
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room (suite). Well maintained facilities and the staff are professional and helpful. Quite near to eateries and shops.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good, but not great. I would stay there ag.
It was not luxurious, but it was very nice. It was clean, had all the needed conveniences, and the service was excellent. My only complaint is that there was not a comfortable armchair or other place to sit in the room. The desk had s padded stool for sitting (no back) and the other chair was similar to a conference room chair or doctor waiting room chair. Padded thinly and wooden arms. So, no place to sit comfortably and read or watch tv.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice room design ...........
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic town accommodation. Professional and amazing room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The linen is very clean. Staff is very friendly and polite. Unlike many other hotels in Hanoi, this hotel provides breakfast free.
Stayed 3 nights in Apr 2019