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Golden Silk Boutique Hotel

4.0 star property

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2 bars/lounges
Reception
Grand Studio | Bathroom
Premium bedding, minibar, in-room safe, individually decorated
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
109-111 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Hang Gai Street
    ‪1 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪4 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite, Terrace, City View

Luxury Suite, Terrace, City View | Terrace/patio

Luxury Suite, Terrace, City View

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Studio

Grand Studio

Grand Studio

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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includes taxes & fees
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About this property

Golden Silk Boutique Hotel

Boutique hotel connected to the convention center in Old Quarter with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Golden Silk Boutique Hotel offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a steam room. The spa is open daily.
Our customers tell us they enjoy the room service at Golden Silk Boutique Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Hoan Kiem Lake. Free breakfast, free WiFi in public areas, and 2 bars are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Self parking available for a fee
  • Indulge with facials, massages, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Just a 4-minute walk from St. Joseph's Cathedral of Hanoi and 5 minutes by foot from Hoan Kiem Lake
  • Airport and shopping center shuttle service available for a fee
Golden Silk Boutique Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Golden Silk Boutique Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. For a fee, parking is available.

This 4-star Hanoi hotel is smoke free.

Guests are served free buffet breakfast.
Oriental Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (VND 235000 per day)
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Oriental Restaurant

Things to do

  • Access to nearby health club
  • Bike rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space (1076 square feet)
  • A meeting room

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Golden Silk Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 350000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 705000 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: VND 235000 per day
  • Rollaway bed fee: VND 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Golden Silk Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Up to 6 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Silk Boutique
Golden Silk Boutique Hanoi
Golden Silk Boutique Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Hotel
Silk Boutique
Silk Boutique Hotel
Silk Hotel
Golden Silk Hotel Hanoi
Golden Silk Boutique Hotel Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Boutique Hotel Hotel Hanoi

Golden Silk Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 582 reviews
Rating 8 - Good. 242 out of 582 reviews
Rating 6 - Okay. 69 out of 582 reviews
Rating 4 - Poor. 25 out of 582 reviews
Rating 2 - Terrible. 5 out of 582 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Megan

Travelled with partner, Travelled with group
Disliked: Staff & service
I only had 1 night booked and im glad, this hotel was very conveniently located but lacked the accommodating nature of many other motels I've stayed at. It was a hassel for the staff to get me some water when i asked, The staff are very pushy when asking for a tip, one even told me it wasnt enough when i did tip him and after breakfast I walked up to my room to find a male staff member walking out of my room, when i asked him what he was doing he said he was checking if i had checked out (this was at 8am)
Stayed 1 night in Sep 2024

8/10 Good

Nathalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2024

10/10 Excellent

hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean, very nice staff. Khoa, receptionist, was super friendly and helpful. This is our second stay and will come back for sure in the near future 😊
Stayed 4 nights in Jul 2024

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location but service wasn't great
Stayed 1 night in May 2024

8/10 Good

cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Stayed 3 nights in Apr 2024

10/10 Excellent

Tamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved Golden Silk Boutique Hotel. It's located in such a great place near the old part of Ha Noi and the lake. The people were so welcoming and went out of their way to help all the time. The breakfast was soooo good. I highly recommend this place!
Stayed 2 nights in Feb 2024

10/10 Excellent

David, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, in the middle of the Old Quarter. Period decor is elegant. With breakfast buffet included, this is good value.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa Mary

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very helpful with translating when we had a taxi payment issue . They were always available to help with luggage etc especially when it was Tet for them .
Stayed 1 night in Feb 2024

6/10 Okay

Alice

Travelled with group
Liked: Cleanliness, staff & service
The hotel seems very old and in need of repairs. Our room had no windows. The shower faucet came off the walll when I tried to turn it on. That being said, the staff was very nice and friendly.
Stayed 1 night in Jan 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
It's close to the weekend night market
Stayed 4 nights in Jan 2024

6/10 Okay

Roy Rene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping was terrible. We checked into a dirty room. which too 2 requests to correct. .. some staff were very helpful, others not so much. Good location, but hotel is aging fast...
Stayed 3 nights in Jan 2024

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More or less in the heart of the Old Quarter, so convenient for walking around.
Stayed 2 nights in Dec 2023

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Dec 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Oh Pak

Stayed 1 night in Apr 2023

8/10 Good

Oh Pak

Stayed 1 night in Apr 2023

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both homestay's where were very relaxing with great facilities and beds, and the hosts were fantastic. The hotel was great as well had everything and very comfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Franck

Stayed 8 nights in Mar 2023

4/10 Poor

Patrick

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
2 star property. Very old and worn, but located in a great spot. Cleaning staff were very noisy
Stayed 2 nights in Mar 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2022

10/10 Excellent

Jeffrey

Stayed 5 nights in Jan 2023

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location near Kiem lake. The balcony overlooking the busy street was fun but didn't seem to loud when we had the door closed.

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel, very helpful staff