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Premium Double or Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Gallery Suite, 1 Queen Bed, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Gem Premier Hotel & Spa, you're connected to the convention centre and just a quick walk from Hoan Kiem Lake. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Treat yourself to facials, massages or body wraps at Âu Cơ Beauty Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 10-minute walk of Hang Gai Street and Hoa Lo Prison Museum
  • Train station pick-up, ski and beach shuttle service available for a fee

Gem Premier Hotel & Spa ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Gem Premier Hotel & Spa

Everyone (1)
4 out of 5
3 points légèrement négatifs selon moi : 1. Ma copine à laisser une légère marque de maquillage sur le coussin pour dormir. Cette marque était toujours là après 5 jours... 2. Sur Ebooker il est écrit Garden view, attention à la confusion. Je n'avais qu'une toute petite fenêtre avec vue sur la cage d'escalier... 3. On voit la lumière du couloir autour de la porte, cela pourrait être gênant. Sinon, je recommande fortement cette hôtel et j'y retournerais lors de mon prochain voyage à Hanoï. Chambre quasi parfaite et confortable. Le personnel est souriant et très accueillant, toujours à notre service. Le personnel nous a donner plein de conseil à notre arrivé, accueillis avec des fruits et un jus de fruit d'ailleurs. Plan de la ville, conseils sur tout et rien concernant Hanoï, donc les choses à faire attention ou les choses à faire. L'hôtel organise les excursions + taxi aéroport avec 15% de réduction. L'hôtel nous à fait le change. Le petit déjeuner est très copieux et excellent.

Posted by on 19 Jan 2017

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Property Features

Gem Premier Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. A business centre, a meeting room, and limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the luxury Gem Premier Hotel & Spa. An area shuttle within 2 km and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 39 guestrooms or units
  • 7 levels
  • Built in 2016
  • Childcare (surcharge)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Hanoi Railway Station (1.3 km / 0.8 mi)
  • Property shuttles: Area shuttle within 2 km, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, ski shuttle, theme park shuttle, and shopping centre shuttle available for a surcharge
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Gem Premier Hotel & Spa offers 39 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Fireplace
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Gem Premier Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Bicycle rentals nearby

Spa Services

Âu Cơ Beauty Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:30 AM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Gem Premier Hotel & Spa offers transfers from the cruise terminal, ferry terminal and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 399000.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • UnionPay
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 180000 per day
  • Early check-in fee: VND 599000 (subject to availability)
  • Late check-out fee: VND 599000 (subject to availability)
  • Rollaway bed fee: VND 399000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gem Premier Hotel Hanoi
  • Gem Premier Hotel
  • Hanoi Gem Boutique
  • Gem Boutique Hotel Hanoi
  • Gem Boutique Hanoi
  • Gem Premier Hanoi
  • Gem Premier
  • Gem Boutique Hotel
  • Gem Premier Hotel Spa
  • Hanoi Gem Boutique Hotel
  • Gem Premier Hotel & Spa Hotel
  • Gem Premier Hotel & Spa Hanoi
  • Gem Premier Hotel & Spa Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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