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GRAND HOTEL du LAC Hanoi

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GRAND HOTEL du LAC Hanoi

Outdoor pool
Exterior
2 bars/lounges
Lobby sitting area
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Restaurant
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Vietnam, 100000
  • St. Joseph's Cathedral of Hanoi
    2 min walk
  • Hoan Kiem Lake
    5 min walk
  • Hang Gai Street
    6 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    42 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Colonial Premium Double Street View

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Premium Double Street View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Deluxe Twin Internal Window

  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

GRAND HOTEL du LAC Hanoi

Luxury Hanoi hotel in Old Quarter with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with fireplaces and washers/dryers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at GRAND HOTEL du LAC Hanoi. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes by foot from Hoan Kiem Lake
GRAND HOTEL du LAC Hanoi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center, 2 meeting rooms, and coworking spaces. A fitness center, a rooftop terrace, and a vending machine are also featured at the luxury GRAND HOTEL du LAC Hanoi. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (VND 250000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room

More

  • Couples dining
  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 750000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 750000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
Property Registration Number 0109920439

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 232 out of 277 reviews" "
Rating 8 - Good. 34 out of 277 reviews" "
Rating 6 - Okay. 11 out of 277 reviews" "
Rating 4 - Poor. 0 out of 277 reviews" "
Rating 2 - Terrible. 0 out of 277 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Amazing
Amazing stay. Friendly and very accommodating staff. Thanks to Manager Kim who assisted and helped us make the best of our trip. We stayed in the internal window room and it is a nice room, well ventilated and comfortable. We would definitely comeback and recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Extremely friendly and helpful - they really made an effort to make the stay enjoyable. Hotel itself seems quite new - it was clean and comfortable, everything working well. Location is good. Would highly recommend, and would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mitch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great
Stayed 2 nights in Aug 2024

10/10 Excellent

Wakas

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
No 5 stars
Not a 5 star hotel - not even a 4 star hotel. Room is tiny There is a list of 30 different items that is printed out and is missing, etc. they will charge you. A missing room key is $5 USD
Stayed 2 nights in Jul 2024

10/10 Excellent

LeVaughn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels breakfast is to die for. It’s like fine dining, at a buffet. The buffet is great, but you can also order off the menu at no extra cost. Great location, great rooms, and excellent staff. I never take the time to write reviews for anything, but I had to say something about this place. 5-star all the way!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of the Old Quarter. Staff is excellent and rooms are well appointed. If you are looking for a first class hotel, this is it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Long, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is center of city , easy to walk and best location to walk to Joan kiếm lake
Stayed 1 night in Jun 2024

8/10 Good

Trung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Great location in Hanoi Old Quarters with close proximity to many restaurants and shops (had a great haircut at a barbershop within walking distance and a restaurant that we ate there twice in 2 days), staff was courteous and polite going out of their ways to please, nice outside sitting area in front of hotel to drink tea or coffee and watch the rain and pedestrians. Dislikes: tiny room with internal windows opening into a ventilation column with lights (my first time in one), it felt like a shoebox with no access to the outside world. This room is probably okay for one-day stay and only to sleep. The room with external windows, which we were moved to the next day, was much better. However, the bathroom was still small and had an above ground bath tub that may be risky for older people to get in and out.
Stayed 3 nights in Jun 2024

10/10 Excellent

David, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, good breakfast, friendly staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Terence

Stayed 3 nights in Jun 2024

10/10 Excellent

Yusimig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Solo estuvimos una noche pero el servicio fue excelente. El hotel estaba limpio y bien conservado y los empleados son muy amables.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position in old quarter, pity no swimming pool
Stayed 4 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very attentive and focused on our needs and ensuring we were happy with everything. It was an excellent experience.
Stayed 3 nights in Jun 2024

8/10 Good

Candace

Travelled with family, Travelled with group
Nice hotel. Good Customer Service. Just 1 elevator and it can be slow.
Stayed 3 nights in May 2024

10/10 Excellent

Hardeep

Stayed 1 night in Jun 2024

10/10 Excellent

Melissa, BRUNSWICK SOUTH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services.
Stayed 5 nights in May 2024

10/10 Excellent

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and service was exceptional! Area is perfect right in old quarter and complimentary breakfast was delicious.
Stayed 2 nights in May 2024

6/10 Okay

J

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was ok. The rooms are small. The best thing is the staff. They are very friendly and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.. Comfortable.. Great services..
Stayed 1 night in May 2024

10/10 Excellent

David, WOODINVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location...loved the roof top restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Always enjoy a stay at this hotel. Great position and super friendly staff. Very comfortable rooms too
Stayed 3 nights in May 2024