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GM Premium Hotel

4.5 star property

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Photo gallery for GM Premium Hotel

Reception
Rooftop bar
Honeymoon City View Room
Outdoor pool
Rooftop bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
41 Hang Bong Str, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪6 min walk‬
  • Thang Long Water Puppet Theatre
    ‪7 min walk‬
  • Hanoi Opera House
    ‪17 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬

Room options

View all photos for Family Connecting Room with Balcony

Premium bedding, down duvets, pillow-top beds, free minibar

Family Connecting Room with Balcony

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View

Terrace Suite City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon City View Room

Honeymoon City View Room

Honeymoon City View Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Window Double or Twin Room

Deluxe Window Double or Twin Room

Deluxe Window Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Executive Suite Balcony

Executive Suite Balcony

Executive Suite Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Balcony Double or Twin Room

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Balcony Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for City View Room

Premium bedding, down duvets, pillow-top beds, free minibar

City View Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for GM Premium Suite

GM Premium Suite

GM Premium Suite

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (378)
The price is €168
for 1 room
includes taxes & fees
8 Apr - 9 Apr
GRAND HOTEL du LAC Hanoi

About this property

GM Premium Hotel

Luxury hotel with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
GM Premium Hotel offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Senses Massage & Wellness has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at GM Premium Hotel . During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a free manager's reception, and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with Thai massages, body treatments, or aromatherapy at Senses Massage & Wellness
  • Services include free babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Within a 10-minute walk of Thang Long Water Puppet Theatre and Hoa Lo Prison Museum
  • Airport shuttle service available for a fee
GM Premium Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury GM Premium Hotel . An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Hanoi hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Solar Sky Bar - Onsite rooftop bar.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Solar Sky Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (305 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
GM Premium Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0108162750

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

LeaH Silk Hotel
GM Premium Hotel Hotel
GM Premium Hotel Hanoi
GM Premium Hotel Hotel Hanoi

GM Premium Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 220 out of 247 reviews
Rating 8 - Good. 23 out of 247 reviews
Rating 6 - Okay. 1 out of 247 reviews
Rating 4 - Poor. 2 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly and helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a classic colonial era touch to it that appeals to me very much. It feels very homey, it feels like a home away from home...
Stayed 6 nights in Dec 2024

10/10 Excellent

Mylinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Fairly new. Great location. Friendly staff. We stayed 3 nights and would definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Noaman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location for walking through Old Town and its many attractions. Loads of places to eat and shop. Hotel staff were warm, gracious and helpful. Spa was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at a high-class hotel with a kind and gracious staff. We had some pretravel issues with one of our visa applicatioins and the hotel staff was very responsive and helpful in getting the problem solved. We really enjoyed the roof-top restaurant and bar at breakfast (which was delicious and diverse). The basement exercise room is quite functional. Above all, the staff is terrific.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good, I booked for longer
I stayed for business and extended my stay further due to convenience and service. It’s a nice, authentic area with lots of quick but delicious food nearby and a comfortable lobby to have meetings and work in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel
Amazing service and care by all the staff. Genuinely welcoming of everyone, providing suggestions of the best places to eat. The rooftop restaurant was also fabulous. Great food and a really nice place to relax after a long day of work. Great coffee in the morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always went above and beyond, surpassing all expectations. Amazing value, would highly recommend!
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot express how wonderful this hotel is. From the moment you arrive, the friendliness and care of the staff make you feel as though you are being reunited with long-lost family members. Every aspect of the hotel, from the room layout to the impeccable cleanliness, deserves a six-star review. The location couldn't be more perfect; you can easily walk to almost everything Hanoi has to offer—be it the captivating Old Town, bustling markets, the serene lake, or the famous Red Bridge. With delightful shopping, vibrant restaurants, cozy cafes, massages, and the popular railway street all within walking distance, you truly feel immersed in the city's charm. Remarkably, despite this central location, the hotel itself is so quiet, allowing for a restful retreat after a day of exploration. The breakfast choices are simply outstanding, offering an array of options that cater to every palate. The rooftop garden bar and pool area provide a delightful escape at the end of a long day of sightseeing and shopping, offering breathtaking views and a relaxing atmosphere. Dining at the hotel is a culinary experience, with food that is nothing short of stunning. My only recommendation would be to consider a slight adjustment in pricing, as it seemed a bit elevated for Vietnam, but still, the quality is undeniable. In conclusion, I cannot recommend this hotel and its exceptional staff highly enough. If you're looking for an unforgettable stay in Hanoi, look no further!
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and clean. The breakfasts were great. The beds were perfect. The location was wonderful for walking. Close to many sights and experiences you dont want to miss. But what makes this hotel truly extraordinary is the staff. The care, support and friendliness they offer is exemplary. The concierge Peter totally stood out for us- helping us through a mini (unrelated) crisis without hesitation. We could not recommend this hotel any higher. Hanoi is a cool city, but this hotel was the icing on the cake.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this property! The welcome tea and Mung bean cake was super nice. They got my laundry done fast and efficiently. They also gave a coupon for a free bar at the rooftop bar. The breakfast was nice. Alex helped me during check-in and he was excellent. Vivian helped me during check-out and she was so sweet and helpful. I will be back next time I am in Hanoi!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to highly recommend this place as a great option for accommodation.
Stayed 13 nights in Nov 2024

10/10 Excellent

JL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Amazing stay. The hotel is exactly as shown, staff are beyond exceptional and kind. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, breakfast, room comfort and location was excellent. This was our first stop on our trip and Minnie and Vivian made sure we felt comfortable and welcome. Vivian even walked with us to an ATM till we found one that worked for us! They can make all kinds of recommendations and arrange rides and tours at a reasonable price. We have been all over Vietnam now and still miss the incredible breakfast and comfortable beds!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Hanoi city center.
GM Premium Hotel is perfectly located in the City Center and Old Quarter. Everywhere is within easy walking distance. Nearby streets are heavily located food, coffee, bars, spas and souvenir shops. The hotel itself is in excellent condition. Beautiful and elegant lobby. We’re served with welcome drink and cake. Room was spacious and clean. The most amazing thing is the roof top bar where we could see the view of the city. Breakfast offers a lot of choices and food were delicious. They have a small swimming pool at the roof; though small but with beautiful views. Finally the most impressive experience was the friendliness of staff. We checked out and came back after a two days trip to/from Ha Long Bay, they kindly allowed us to store our luggage’s for few hours before we headed for the train station. Excellent experience. Highly recommend this hotel.
Beautiful roof top terrace
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Nice hotel with a good atmosphere. Room was nice as well. Received a free upgrade towards a city view. The rooftop bar is also nice, pool is small and has no seating options. Chairs are available at the rooftop bar with limited small beach chairs available. Breakfast and dinner are good, enough choices to choose from. Location is perfect. Short walking distance from the lake, market and church.
Stayed 5 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You should stay here
Absolutely cannot recommend this hotel enough. Not only is the hotel in an excellent spot with really nice rooms and accommodations but the staff is SO great. Everyone is so friendly and helpful, the buffet is amazing, and the spa was really relaxing. We stayed in 3 different rooms throughout our time in Hanoi and they were all gorgeous. Peter was particularly helpful, he gave us a lot of recommendations and quickly answered all our questions. This place was better than the 5 star hotel we stayed in after it. They helped us get into our grab by flagging down the driver and getting our luggage in the trunk (which was great bc it was our first time getting a grab in Vietnam and we weren’t positive how it worked), the next hotel didn’t have nearly as much help. Oh also the rooms were so quiet!! Didn’t even have to use my white noise app to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Boutique Hotel
The joy of this hotel starts as you enter the Lobby with the fabulous welcome of the staff. That welcome doesn't reduce as you stay there. Lily and. Vivian are charming delightful young ladies who could not do enough to help us. The rooms are very comfortable and of a very high standard. Breakfast was as good as it gets and the latte was true barista quality. The pool, although not large was a nice spot to cool off. The hotel is very well located and they can help with tours. They also sent us to a good street to change currency at a very good rate. This is a true 5 star boutique hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Hotel
The hotel is well located and the staff are fantastic. Lyly took great care of us. Breakfast was extensive and the coffee was as good as it can get! Highly recommend staying there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous place in a great location
Stayed 2 nights in Nov 2024

10/10 Excellent

eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with wonderful staff
We thoroughly enjoyed our time in Hanoi taking side trips to Sapa and Halong bay so ended up checking into and out lf the GM Premium 3 times. It is in an excellent location and the rooms are very comfortable with the hotel having a rooftop bar, pool and restaurant for the buffet breakfast. There is also a small gym in the basement but with little equipment. The staff were incredible with nothing being too much trouble. On arrival Alex and Vivian looked after us extremely well and checked if there were any issues they could help with via WhatsApp. They could book tours and saw us safely into taxis and across the road if needed (if you haven't been to Vietnam that last comment won't make any sense!). We were genuinely sad to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at GM Premium which has a great location in the Old Quarter. The staff went above and beyond to make our stay special. For example, they helped us with transfers and luggage storage for an extra day after checkout so we could take a 2-day Halong Bay cruise. The staff even invited us to use their facilities (spa shower and pool) after we returned! We also recommend the rooftop restaurant for dinner which was delicious and so enjoyable after a long day of touring.
Stayed 3 nights in Nov 2024