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Fortuna Hanoi Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fortuna Hanoi Hotel

Reception
Deluxe King
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
Outdoor pool, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
6B Lang Ha Street, Ba Dinh District, Hanoi
  • US Embassy
    1 min walk
  • Lotte Center Hanoi
    2 min drive
  • Embassy of Japan
    3 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    36 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Family Room, 1 Bedroom

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Deluxe King

Executive Deluxe King

Executive Deluxe King

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room - Full Club

Premier Room - Full Club

Premier Room - Full Club

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hanoi Hotel

Spa
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (426)
The price is €68
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Hanoi Hotel

About this property

Fortuna Hanoi Hotel

Luxury Hanoi hotel in Ba Dinh with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a fitness center are onsite.
Fortuna Hanoi Hotel offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa de Palace has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Fortuna Hanoi Hotel. During your stay, you're just a quick walk from US Embassy. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Enjoy Japanese cuisine at Emperor, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, aromatherapy, or facials at Spa de Palace
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 5 minutes by car from West Lake and 5 minutes from St. Joseph's Cathedral of Hanoi
  • Airport shuttle service available for a fee
Fortuna Hanoi Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 15608 square feet (1450 square meters) and includes a conference center. A nightclub, a fitness center, and spa services are also featured at the luxury Fortuna Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Emperor - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
May Man - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Tiffin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 450000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Emperor
  • May Man
  • Tiffin

Things to do

  • Fitness classes
  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15608 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Lift
  • In-room accessibility
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fortuna Hanoi Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Airport shuttle fee: VND 1750000 per vehicle (one-way, maximum occupancy 1)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Fortuna Hanoi Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Fortuna Hanoi
Fortuna Hanoi Hotel Hotel
Fortuna Hotel Hanoi
Hanoi Fortuna
Hanoi Fortuna Hotel
Hanoi Hotel Fortuna
Hotel Fortuna Hanoi
Fortuna Hanoi Hotel
Fortuna Hanoi Hotel Hanoi
Fortuna Hanoi Hotel Hotel Hanoi

Fortuna Hanoi Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 571 reviews" "
Rating 8 - Good. 243 out of 571 reviews" "
Rating 6 - Okay. 116 out of 571 reviews" "
Rating 4 - Poor. 30 out of 571 reviews" "
Rating 2 - Terrible. 25 out of 571 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
The check in is fast. This is the 2nd stay since 2006. The surrounding is getting more restaurants compare to last time. There is a western restaurant just beside the hotel. However I find that the food at Tiffin is better. Room is average, cleanliness can be improved. Air conditioner work well. The shower is strong enough for a good bath. Didn’t take the breakfast as there are a lot of Chinese crowd. Travel to old quarter is easy, just call a grab. Will definitely come back to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

li chi

Stayed 1 night in May 2024

10/10 Excellent

AW LAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay always my first choice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chee Keong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good for me. Breakfast spread can be better
Stayed 3 nights in Jun 2024

8/10 Good

Lewis

Business traveller
Disliked: Property conditions & facilities
Air con not clean, wifi not available
Stayed 2 nights in May 2024

10/10 Excellent

ELECTRIC ENER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great to stay to me
Clean, good food, not fat from Hoan Kiem by grab
Stayed 1 night in May 2024

8/10 Good

Liang, Greenville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wall is too thin, you can hear people from the next door.
Stayed 1 night in Mar 2024

8/10 Good

seiitsu

Stayed 3 nights in Jan 2024

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

YUE

Business traveller
Disliked: Staff & service
1. No bottled water. Instead, the hotel provides you with a jar of water with a lid that is not sealed. So you don't know how old the water is and what kind of water it is. I have never stayed in any hotel that does it. When are asked for a bottled water, they asked you to purchase the bottled water with a price tag. 2. Window view was messy roofs of many lower buildings and they wouldn't change it for you. 3. They refused to let you cancel your stay or give you refund. I booked for 4 nights and had to stick with it. 4. Inconsiderate and low efficient front desk. I arrived at the hotel about 3a.m ish and really wanted a bed asap but the front desk could not find my booking first and then said I could not check in until 3 pm that day. I told him I had no problem paying for that morning but just wanted the process to be faster. It took him about 10 minutes to finally get a room key for me and then I had to wait for another 10 mins to get my luggage delivered. 5. Staff don't speak English well and it was hard to communicate with them. It was very frustrated to have to talk to a few staff on the same problem, because they don't speak good English. 6. When I got a pear from the breakfast, I was told I could only eat it in the cafeteria and it was not allowed to take it away. The hotel charges like $100 per night, but is too frugal to provide free 2 bottled water a day or a pear! I will never stay at Fortuna Hanoi Hotel again. Very negative experience.
Stayed 3 nights in Nov 2023

8/10 Good

Daniel

Liked: Amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Nov 2023

8/10 Good

AW LAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay & clean room.
Stayed 1 night in Oct 2023

8/10 Good

wee yin

Business traveller
Stayed 3 nights in Aug 2023

10/10 Excellent

Manish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 3 nights in Jul 2023

10/10 Excellent

CK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

CK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attentive to request.
Stayed 4 nights in May 2023

8/10 Good

wee yin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced and recommended hotel
The hotel originally had issue retrieving my booking but they remain patience and assisted me in my check-in. Special thanks to Mr Gener Pangan, the hotel's OM, whom have taken the extra mile in assisting me and also listening to my requests. Not my first time staying at this hotel, and things have pretty much been unchanged since pre-COVID - clean and comfortable hotel.
Stayed 3 nights in Mar 2023

8/10 Good

Sundeep

Liked: Cleanliness, amenities, property conditions & facilities
Hotel didn't offer an option for airport drop off.
Stayed 3 nights in Mar 2023

8/10 Good

CHEE KUN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

wee yin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning (7:00 -9:00a.m.) street traffic control. Difficulty pick up a taxi from the hotel. If hotel can provide most traffic taxi, it can solve the problem.
Stayed 3 nights in Jul 2022

6/10 Okay

Gorn

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is old and aircon is not cold
Stayed 6 nights in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeated stay requested by traveller. Nothing more to add on.
Stayed 2 nights in Jan 2020

8/10 Good

Vlad, USA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again. Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money. Breakfast is totally adequate and staff is friendly and eager to help.
Stayed 2 nights in Oct 2019

6/10 Okay

Eiji

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2019