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Family Transit 2 Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Transit 2 Hotel

Breakfast, lunch, dinner served; local cuisine
Signature Double Room | Living room
Exterior
Front of property
Hallway

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
No 17,Main Road South of Dien Xa Village, Quang Tien Commune, Soc Son district, Hanoi, 124115
  • Melinh Plaza
    4 min drive
  • Thanh Chuong Viet Palace
    12 min drive
  • Vantri Golf Club
    16 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    8 min drive

Room options

View all photos for Signature Double Room

Signature Double Room | Shared kitchen

Signature Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Minibar, individually decorated, individually furnished, desk

Basic Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Signature Quadruple Room, 2 Queen Beds

Signature Quadruple Room, 2 Queen Beds

Signature Quadruple Room, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Family Transit Hotel
Pet-friendly
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (176)
The price is €15
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Family Transit Hotel

About this property

Family Transit 2 Hotel

Pet-friendly bed & breakfast with free parking connected to the airport in Hanoi
Along with a restaurant, this bed & breakfast has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Family Transit 2 Hotel offers 14 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. These individually decorated and furnished accommodations include dining tables. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Hanoi bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and fans. Hair dryers, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Family Transit 2 Hotel. During your stay, you'll be connected to the airport and close to Melinh Plaza. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Coffee house, a café that serves local cuisine
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 2.4 mi (3.9 km) from Melinh Plaza and 7.6 mi (12.3 km) from Vantri Golf Club
  • Airport shuttle service available for a fee
  • Pets welcome for free
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Family Transit 2 Hotel. Free self parking is available. A complete renovation of Family Transit 2 Hotel was completed in April 2020.

Smoking is allowed in designated areas at this Hanoi bed & breakfast.

Coffee house - This café specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Coffee house

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking spaces

Outdoors

  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Renovated entire property – April 2020
  • Shared fridge

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 44 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 100000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 100000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 100000 per night
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Family Transit 2 Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coffe House Homestay Hanoi
Coffe House Homestay
Family Transit 2 Hotel Hanoi
Family Transit 2 Hotel Bed & breakfast
Family Transit 2 Hotel Bed & breakfast Hanoi

Family Transit 2 Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 106 reviews" "
Rating 8 - Good. 29 out of 106 reviews" "
Rating 6 - Okay. 18 out of 106 reviews" "
Rating 4 - Poor. 7 out of 106 reviews" "
Rating 2 - Terrible. 10 out of 106 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go go go.
As always a lovely stay in a truly local friendly small hotel. Not the first time staying there and won't be the last
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nicest hotel in Hanoi. Lovely people and hot.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Decent enough to pass out after a long haul flight for a solo traveler.
Stayed 1 night in May 2024

8/10 Good

padma

Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very polite and helpful , stayed up for me, room was large, great hot water, . would be nice to have a coffee available , maybe for purchase even, for early am departures. There is NO elevator, so could only take the small bag upstairs, worked out for me, but for others maybe will mean opening suitcase and repacking. The owner herself drove me to the airport as part of transport, very kind . For the price, and proximity to the airport, very good value and idea. I liked my stay
Stayed 1 night in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, amenities
Very close to the airport. Clean and spacious rooms. Good service at the front desk.
Stayed 3 nights in Apr 2024

6/10 Okay

Angel Osvaldo

Liked: Cleanliness
Location it said 500 mts from airport but it more than that
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Overcharging, rude staff, incompetent management
First off, I was overcharged for a shuttle. The message from the hotel says one price for a 4-seater, but they charged me another. I even asked for a 7-seater and they said they would send it, but they sent a 4-seater and charged me for a 7-seater. Second, the hotel page says they are pet friendly. They complained about my dog and tried to charge me additional fees not listed anywhere while booking. Third, the staff were very rude about my bags, and very rude when I followed up about the overcharging. Finally the room itself was filthy, the bottoms of my feet turned black. I kept my dog in her kennel as requested but the room was dirty already. Stay far away. There are no benefits, only mismanagement and scamming.
Stayed 1 night in Mar 2024

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Few issues….Very weak WiFi. Had to stop and start several times - start with weak signal then next to nothing few minutes later. Asked for a taxi the night before for 5:30am next morning and the front desk insisted I prepay. Next morning the taxi was late 10 minutes then she kept saying 5 min more etc. Taxi arrived 20 min late. Felt like she knew it would be late but not being honest.

4/10 Poor

Evan

They overbooked themselves and sent us to another hotel. It's just a bed by the airport, so if that's all you need then go for it.
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James, Napanee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

8/10 Good

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight before flight
We arrived at 8pm and left the next day at 9am. This was perfect for an inexpensive, very clean room close to the airport. Definitely no frills, but the room was nicely decorated. Bed was a bit hard for our taste. Not too much around the area. Perfect for us as we just needed a place to sleep. Can recommend.
Stayed 1 night in Mar 2024

4/10 Poor

Ahdi

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I got to wait for more than 30 minutes to check in and check out since there was no receptionist apart from that it’s ok for the price.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for pre airport chill out
Perfect place to relax and base yourself before the airport. They do nice food downstairs, the owner will give you a lift to the airport at whatever time for a really good rate. Had a good night sleep beforehand. Couldn’t get TV to work but not an issue and sure they would’ve sorted it if we asked! Lovely staff and perfect for a good sleep before the airport - would use again.
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Slightly remote area, however it was safe and the owner was very friendly and accommodating! We stayed close to the airport for a mid morning flight! Water was hot, room was clean and the breakfast scrumptious!
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to airport!
My husband and I arrived 3am in the morning and wanted a hotel close to the airport to sleep and then wake up fresh to explore Hanoi. This hotel was absolutely perfect for it. We also had the pleasure of getting picked up by the hotel owner the drive the 5 minutes to the hotel. Nice beds and great price. We were also treated a really nice scrambled egg sandwich for breakfast and then offered a taxi into central cheaper then Grab. Amazing family hotel and really recommend!
Stayed 1 night in Dec 2023

6/10 Okay

Linh

Liked: Staff & service
Just okay for layover
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2023

10/10 Excellent

Cindy, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an unscheduled overnight stay so we wanted to be close to the airport. The staff were excellent and arranged pick up and drop off at the airport. It’s a small and unassuming property but was clean, comfortable and had everything we needed. I recommend this property.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Excellent value for money hotel. No problems and very friendly. And v cheap taxi to airport terminal
Stayed 1 night in Nov 2023

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I had to pay even for a couple of pages of photocopy. Given the fact hat I stayed only for a few hours, it would have been nice to see some comforting gestures. The couple are running the hotel are nice but from an overall perspective it’s disappointing. There is no hot water flask for making tea and coffee
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport. They picked me up very late at night for a nominal fee. Cheaper than a taxi or grab. For the price you can’t go wrong
Stayed 1 night in Sep 2023

10/10 Excellent

Jon, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Great for the one night needed after a long flight.
Stayed 1 night in Jul 2023

8/10 Good

Taryn

Travelled with group
Liked: Staff & service, property conditions & facilities
Basic accommodation which suited us for an overnight stay. Airport transfer very helpful. We didn't explore the area as we arrived late and left early. Communication with staff at check-in was via google translate so make sure you have this downloaded.
Stayed 1 night in May 2023