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Eco Luxury Hotel Hanoi

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Eco Luxury Hotel Hanoi

Front of property
Front of property
Deluxe Room
Family Suite | View from room
Lounge

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
17 Cua Dong, Hoan Kiem, Hanoi
  • Train Street
    6 min walk
  • Bún Chả Nem - Cửa Đông
    1 min walk
  • Hanoi Long Bien Station
    11 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Living room

Family Suite

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Similar properties

Room

Holiday Emerald Hotel

Free WiFi
Air conditioning
Breakfast available
Business services
4.8 out of 5, Exceptional, (339)
The price is €47
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Holiday Emerald Hotel

About this property

Eco Luxury Hotel Hanoi

Hotel with free parking, a short walk to Hanoi Old Town Night Market
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a meeting room.
Eco Luxury Hotel Hanoi offers 45 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Eco Luxury Hotel Hanoi, you're just a quick walk from Hanoi Old Town Night Market. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Hanoi Old Town Night Market and Quan Chuong Gate
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Eco Luxury Hotel Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

Eco Luxury Hotel Hanoi has a restaurant on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Shopping

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eco Luxury Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Eco Luxury Hotel Hanoi
Eco Luxury Hotel
Eco Luxury Hanoi
Eco Luxury Hotel Hanoi
HANZ Eco Luxury Hotel Hanoi
Eco Luxury Hotel Hanoi Hotel
Eco Luxury Hotel Hanoi Hanoi
Eco Luxury Hotel Hanoi Hotel Hanoi

Eco Luxury Hotel Hanoi Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 103 reviews" "
Rating 8 - Good. 34 out of 103 reviews" "
Rating 6 - Okay. 29 out of 103 reviews" "
Rating 4 - Poor. 11 out of 103 reviews" "
Rating 2 - Terrible. 7 out of 103 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience was good
Stayed 1 night in Jan 2023

10/10 Excellent

Newma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Nicole, Malaysia

Disliked: Property conditions & facilities
disappointment!
i fell for the pics on expedia, once there i was told they gave me a twin bed instead of a king size bed, the room is old, nothing like the pics, the only plus point is that its near to SF Spa
Stayed 1 night in Oct 2018

10/10 Excellent

Shi Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was an enjoyable stay with friendly staff in Eco Luxury Hotel.
Stayed 2 nights in Oct 2018

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a miss.
Clearly the pictures are Artist impressions cause the hotel looks nothing like the pictures online. There is nothing luxury about this hotel. I have been in budget hotels with better amenities. Breakfast is disgusting with very little choice about from the files. I would not recommend.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not What We Thought We Paid For
Paid $100 (USD) a night, photos and descriptions on Expedia vastly differ to what you actually get. Room service just walked into our room without knocking, my wife was sitting on the bed in her underwear....um, hello...! Overall, not a good experience.
Stayed 2 nights in Jul 2018

4/10 Poor

Dong Jun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2018

4/10 Poor

Donna , Hanoi

Disliked: Property conditions & facilities, room comfort
we were quite disappointed with this hotel. The room did not live up to the pictures or the title of the hotel. Bed was so hard it was extremely difficult to get any rest and the bed base was broken and made a terrible groaning sound every time we moved. We had a top story room and we could hear animals (?) running around on the ceiling at night and in the early morning making it difficult to sleep. Breakfast was very ordinary and if you were not down by 8.00am there was little in the way of western food except eggs and bread which was only suitable for toasting. We asked for more bacon but were told they had no-one to cook because staff were on holiday for the Chinese New Year. There was no laundry service available for the same reason and then on the last morning there was not even butter for the bread. When we asked we were again told there was no butter because of the holidays and when my husband insisted they reluctantly brought out a teaspoon of butter on a plate. Most of the staff were pleasant and tried to be helpful when they could, but were limited in what they could offer. The location was pretty good though and most of the old quarter highlights were within walking distance. We are not convinced the hotel was worthy of 3 stars.
Stayed 3 nights in Feb 2018

6/10 Okay

Ariel, Mexico

Liked: Cleanliness, staff & service, room comfort
Good located
Photos showed are misleading, the hotel is ok but not as good like in the photos. Very close to a cool neighborhood and walking distance to different tourist attractions.
Stayed 3 nights in Jan 2018

8/10 Good

Emu, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4/5 hotel with 5/5 service
Service great, breakfast great, room with 24/7 ac and no disturbing sound from the street
Stayed 7 nights in Sep 2017

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly staff. Nice big clean room.
Stayed 3 nights in Jul 2017

10/10 Excellent

jo, belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the center of hanoi.
Frindly staff, clean big ŕooms, elevator, good breakfast, Staff is willing to help with information etc.
Stayed 3 nights in Jul 2017

4/10 Poor

Laura, Melbourne, AUS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing hotel
Good location. However room was poor, only had a bed & didn't even have a window. Bathroom was terrible, roof leaked & was incredibly small. Wouldn't come back.
Stayed 4 nights in Jul 2017

2/10 Terrible

Holly, London UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as advertised, bed bugs & dirty
DO NOT BOOK - This hotel is not the same as the pictures in Expedia. It was filthy and had bed bugs. The room was beyond basic and over priced for what it was. Several guests checking in complained and didn't stay, some got new better rooms at Eco. I ended up paying for a new hotel room after 3 nights and losing the money. Staff are pleasant but lie when questioned on facilities advertised such as safe in room being none existent. Was told they would improve for me but nothing changed.

4/10 Poor

Dean

Disliked: Property conditions & facilities, room comfort
Awful
Awful...beds are like boards, noisey from rooms above, very compact room with tiny bathroom - basic breakfast with no other dining options & only basic tv channels. Our 2nd trip to the area, we paid triple local hotel rates for 1-2 star rating.

8/10 Good

Sunny, Hanoi

Liked: Cleanliness, staff & service, room comfort
Decent hotel and good value for money
Hotel staff (Anna) were very helpful with organising Ha Long Bay tour and even shifted our accommodation dates which was convenient and saved us $$$ on the tour Hotel didn't look like we expected (pictures) but was still clean and a short walk to the main streets of Hanoi. Breakfast was also decent compared to what our friends are getting for a more expensive hotel near by.

4/10 Poor

Tifany, Doha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the pictures
When we book this hotel through Expedia, we look at the pictures and we fell for it... once there the hotel was not even close to what they show you, our room was small, badly clean, the toilet was in the shower (literally), the bed hard as rock, there was mold in the shower and hairs left in the drainage area. No safe to stow your valuables, and the hairdryer is so useless that is like not having one, and there is no window in the room. The breakfast super basic and not good at all. The reception wasn't great and the staff not welcoming. To be honest we couldn't wait to go. The only good thing is the location, but you can get better hotels in the area than this.

6/10 Okay

Tiffany, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Hanoi old Quater
I made reservation in a quite short time. When I arrived the first night, they can not offer me a double bed room, I had to slept in a no window double bed room. Then I insisted, they upgraded me to a double bed room with window, eccentric helped in moving my all luggages. The room was particularly clean, and ok quiet. The weather there was usual, no need to open the air conditioner; if needed, you could used it around the evening through night! The showering system was not so even, easy to use; you could have only whole hot or whole cold water sometimes! Otherwise, everything was perfect!

10/10 Excellent

Rich, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel!!!
My stay at Eco Hotel Hanoi was great!!! The hotel is in a great location in the center of Hanoi within a very short walk to all of the action. My room was clean, and the staff was very friendly and helpful. Breakfast was good too. I definitely recommend staying here or at Eco Luxury Hotel right down the street. They are both owned by the same family. I had a really awesome experience doing a motorbike tour with a hotel employee named "T". If you're adventurous and want to see Hanoi through the perspective of a really cool 23 year old local, try to book a tour with this guy. It was truly one of the best experiences of my life!!!

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Included breakfast was very good also! I would gladly go back.

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Windows
We arrived late 23.00 everyone helpful nice room With Window .Steven very helpful .You need to ask for a window.They need to drop the luxury bit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great value in old town Hanoi
Great price and helpful staff in this hotel. Don't expect five star amenities, but this place was perfect for our two nights in Hanoi.

6/10 Okay

SHIRLEY

Liked: Room comfort
Convenient location
The breakfast is quite ordinary

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel!
I really like it!